All Other Returns - OKIDATA OL400e Series Service Manual

3.6.02 All Other Returns

CAUTION: The product MUST be returned in the original packaging.
The product MUST be returned with ALL originally supplied factory items.
A "toner bomb" (severe toner spillage) WILL OCCUR if the image drum is not properly packaged
for shipping.
Okidata charges a cleaning fee for ALL products sent in for service and received by Okidata
with a "toner bomb" condition.
If the shipping instructions are NOT followed, Okidata may levy a surcharge against the
dealership.
- Locate the original foam packaging or order replacement packaging from Okidata.
(Refer to Appendix B ( ))
- Locate the originally supplied factory items.
(Refer to Setting Up in the Printer Handbook)
- Remove the image drum cartridge, with the toner cartridge installed.
- Place the image drum into the black plastic bag (part of the original packaging).
(Refer to Appendix B ( ))
- Install the image drum into the printer.
- Fold over the opening of the black plastic bag twice.
- Tape the fold close.
- Gently close the stacker cover.
- Pack the unit, using the materials from Step 1.
- Pack the items listed below.
- Software support diskette
- Printer Handbook(s)
- Power Cord
Service Manual for OL400e/OL410e/OL410e-PS
Chapter 3 Maintenance & Disassembly
Page: 168