Warranty - Toto WASHLET S350e Instruction Manual

Limited Warranty
1. TOTO warrants its washlet series ("Washlet") to be free from defects in materials and workmanship during normal use when
properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to
the ORIGINAL PURCHASER of the Washlet and is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Washlet. This warranty applies only to TOTO Washlet is purchased and installed in
North, Central and South America.
2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option, of
the Washlet or parts found to be defective in normal use, provided that such Washlet was properly installed, used and
serviced in accordance with instructions.
TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO
will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of
removal, return and/or reinstallation of the Washlet.
3.This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or
maintenance of the Washlet.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from improper installation or from installation of the Washlet in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Washlet. This includes locations where the water pressure
is above local codes or standards. (NOTE : Washlet model codes allow a maximum of 80 PSI. Check local codes or
standards for requirements).
e) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which
the Washlet is not specified to tolerate.
f) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over
time due to use, cleaning practices or water or atmospheric conditions.
4. If the Danger Label which has been placed over the seams on the back of the Product s top unit is broken or otherwise not
intact, this limited warranty is void.
5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and
failure to register will not diminish your limited warranty rights.
6. If the Product is used commercially or is installed outside of North, Central or South America, TOTO warrants the Product to
be free from defects in materials and workmanship during normal use for one (1) year from the date of installation of the
Product, and all other terms of this warranty shall be applicable except the duration of the warranty.
7. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility
together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or
products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134
or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be
returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall
constitute delivery. In such case, TOTO may choose to repair the Product at the purchase'r s location or pay to transport the
Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines
in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage
can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL
PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO'S
RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
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Warranty

S350e,S300e
LIMITED ONE YEAR WARRANTY
1. TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of
one (1) year from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER.
2. TOTO's obligations under this warranty are limited to repair or replacement, at TOTO's option, of products or parts
found to be defective, provided that such products were properly installed and used in accordance with this
OWNER'S MANUAL. TOTO reserves the right to make such inspections as may be necessary to determine the
cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements.
TOTO is not responsible for the cost of removal, return and/or reinstallation of products.
3. This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of
the product.
c) Damage or loss resulting from removal, improper repair, or modification of the product.
d) Damage or loss resulting from sediments or foreign matter contained in a water system.
e) Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous
environment.
f) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO
or which the Washlet is not specified to tolerate.
g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or
fading over time due to use, cleaning practices or water or atmospheric conditions.
4. This warranty gives you specific legal rights. You may have other rights which vary from country to country.
5. T o obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO
service facility, together with a letter stating the problem, or contact a TOTO distributor or product service
contractor, or directly to TOTO sales office. If, because of the size of the product or nature of the defect, the
product can not be returned to TOTO, receipt by TOTO of written notice of the defect shall constitute delivery.
In such case, TOTO may choose to repair the product at the purchaser's location or pay to transport the product to
a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings.
This damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE
REMEDY AVAILABLE TO THE PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR
LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGE OR EXPENSES INCURRED BY PURCHASER, OR FOR LABOR
OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING
THAT OF MERCHANTABILITY OR FITNESS FOR USE, ARE EXPRESSLY LIMITED TO THE
DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATION AND EXCLUSION
MAY NOT APPLY TO YOU.
TCF4731A,TCF4732A
61