Warranty - Toto NEOREST ABF992X-01DCP Instruction Manual

1. TOTO warrants its Neorest brand product ("Product") to be free from defects in materials and workmanship during normal use when
properly installed and serviced for a period of three (3) years from the date of purchase. This limited warranty is extended only to the
ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser
or owner of the product. This warranty applies only to TOTO Product purchased and installed in North, Central and South America.
2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option, of the
Product or parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in
accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause
of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for
the cost of removal, return and/or re-installation of the Product.
3. This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity sucah as fire, earthquake, flood, thunder, electrical storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning or
maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Product. This includes location where the water pressure
is above local codes or standards. (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or
standards for requirements.
e. Damage or loss resulting from electrical surges or ligtning strikes or other acts which are not the fault of TOTO or which the
Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty electrical
outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground fused) socket.
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time
due to use, cleaning practices or water or atmospheric conditions including but not limited to, the use of bleach, alkali, acid cleaners,
dry (powder) cleaners or any other abrasive cleaners or the sue of metal or nylon scrubbers.
4. If the Danger Label which has been placed over the seams on the back of the Product's top unit is broken or otherwise not intact,
this limited warranty is void.
5. In order for this limtied warranty to be valid, proof of purchase is required. TOTO encourage warranty registration upon purchase
to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and failture to
register will not diminish your limited warranty rights.
6. If theProduct is used commercially or is installed outside of North, Central or South America, TOTO warrants the Product to be free
from defects in materials and workmanship during normal use for one (1) year from the date of installation of the Product, and all
other terms of this warranty shall be applicable except the duration of the warranty.
7. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility
together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products
service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295-8134 or
(678) 466-1300, if outside the U.S.A.. If, because of the size of the Product or nature of the defect, the Product cannot be returned
to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute
delivery. In scuh case, TOTO may choose to repair the Product at the purchaser's location or pay to transport the Product to a
service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the
treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of high concentrate chlorine or
chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE
ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL
PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCENTENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER
COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT
SPECIFICALLY STATED ABOVE. IN NO EVENT WILLTOTO'S RESPONSIBILITIY EXCEED THE PURCHASE PRICE OF THE
PRODUCT. EXCEPT TO THE EXTENT PROHIPBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHATNTABILITY OR FITNESS FOR USE FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STAATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
INCEDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

Warranty

TOTO U.S.A., Inc. 1155 Southern Road,
Morrow , Georgia 30260
Tel: 888-295-8134 Fax: 800-699-4889
ww w .totousa.com
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