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CalAmp 882-GPRS series User Manual

Gsm cellular data modem & ip router
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G S M C e l l u l a r D a t a M o d e m & I P R o u t e r
User Manual
001-0003-832
Revision 3; September 2009

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  • Page 1 & & G S M C e l l u l a r D a t a M o d e m & I P R o u t e r User Manual 001-0003-832 Revision 3; September 2009...
  • Page 2 REVISION HISTORY February 2008 Released July 2008 Rev 2 updates include Firewall functionality, new screen formats. September 2009 Rev 3 updates include Black case with new power supply connector, Internal/External Serial ports, new screen format configuration file save & upload, and other functionality revisions. Removed 882-HSDP unit references.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS – E ........................7 –   Copyright Notice ............................. 7   Modem Use ............................. 7   Interference Issues ..........................7   Mobile Application Safety ........................8   – W ....................9 –   Module Identification..........................9   General Description ..........................
  • Page 4 TABLE OF CONTENTS – N ................... 27 –   LAN Configuration ..........................28   Ethernet IP Address .......................... 28   Ethernet Subnet Mask ........................28   LAN Masquerade ..........................28   DNS Resolving ............................. 28   DNS Auto............................28   DNS Server 1 IP Address .........................
  • Page 5 TABLE OF CONTENTS – – ) ............................... 37   SNMP Configuration ..........................37   SNMP ..............................37   Read-only Community Name ......................37   Read-write Community Name ......................37   – S ......38 –   PPTP Client Configuration ........................39  ...
  • Page 6 TABLE OF CONTENTS Remote Port ............................46   Local Port ............................46   PAD Mode ............................46   Pad Protocol ............................46   PAD Log ............................46   – – R ....................47   Periodic Reset Timer ..........................48   Periodic Reset Timeout ........................

  • Page 7: S E C T I O N 1 - P R E F A Ce

    Cellular Data Modem IP Routers. Specifications described are typical only and are subject to normal manufacturing and service tolerances. CalAmp reserves the right to modify the equipment, its specification or this manual without prior notice, in the interest of improving performance, reliability, or servicing. At the time of publication all data is correct for the operation of the equipment at the voltage and/or temperature referred to.

  • Page 8: Mobile Application Safety

    Road safety is crucial. Observe National Regulations for cellular telephones and devices in vehicles. • Avoid potential interference with vehicle electronics by correctly installing the 882 GSM Series modem. CalAmp recommends installation by a professional. 001-0003-832 Rev3 Page 8 of 59...

  • Page 9: S E C T I O N 2 - P R O D U C T O V E R V I Ew

    General Description The 882 GSM Series Cellular Data Modem & IP Router from CalAmp is the ideal solution for a wide range of cellular data network serial and Ethernet connectivity requirements. The 882-GPRS modem features GSM GPRS speeds. The 882-EDGE modem features GSM GPRS and EDGE speeds.

  • Page 10: External Connections

    External Connections Front panel connections Fig. 2.1 882-GPRS/EDGE & 882-HSPA Front Panel Panel Connection Description Indicator Solid = Higher speed service SVC TYPE Service Type Blinking = Lower speed service Off = No service Indication of data transmission or reception TX/RX Transmit/Receive activity...

  • Page 11: Back Panel Connections

    Back panel connections Fig. 2.2 882-GPRS/EDGE and 882-HSPA Back Panel Panel Connection Description Indicator ETHERNET RJ-45 Ethernet Interface for Ethernet connection to devices Interface for external devices (i.e., memory USB HOST drives or GPS devices). ODP use only. One second hold for unit reset. If held for RESET at least 4 sec, will reconfigure unit to factory default settings.

  • Page 12: Accessories & Options

    Accessories & Options Accessory/Option Order Number Description 401-7500-001 4” Rubber Duck Antenna L2-ANT0003 3” Mag Mount Antenna 150-7001-001 110 VAC Input Power 150-7500-002 DC Power Cable L2-CAB0002 DB-9 Serial Cable L2-CAB0006 Ethernet cable Primary Antenna The primary antenna connection on the 882 GSM Series modems are female connectors, therefore you must purchase an antenna with an SMA male connector.

  • Page 13: Gsm Communications

    The diversity port on the device supports three bands, Cellular (850MHZ), PCS(1900MHZ), and GPS(1575MHZ). Connect a dual band cellular antenna to this port to implement RX diversity on the unit and increase receive sensitivity on the cellular network. Connect a GPS antenna, with an average gain >-5dBi, if using the GPS functionality.

  • Page 14: Section 3 - Getting Started

    – – The 882 GSM Series modems can be configured via HTML web pages or AT commands on the serial port. You will need a GSM Cellular account and a carrier provided SIM card. For TCP/IP please request a GSM account with Mobile IP and optionally Static IP or Simple IP (SIP). This is carrier dependent.

  • Page 15: Accessing The Modem's Homepage

    Find and select “Internet Protocol (TCP/IP)” from the list box and then click the “Properties” button (Figure 3.1). The TCP/IP configuration window will pop up, refer to Figure 3.2. Under the General tab, select radio button “Obtain an IP address automatically” and “Obtain DNS server address automatically”...
  • Page 16 Figure 3.4: 882-HSPA Configuration Home Page (without SIM card) Web screens are similar for all modems; the top header will display the unit’s model number. The PPP status on the Home page will show DOWN because the new device is not enabled. The Service Type will show Check SIM if the SIM is invalid, missing, or if the PIN needs to be entered.

  • Page 17: Inserting The Sim Card

    Inserting the SIM Card Power down the unit and insert the SIM card with the gold side up as shown in Figure 3.5. Push the card completely into the slot until it clicks in place. Figure 3.5: SIM Insertion Power up the modem and return to the Home page to confirm the modem recognized the SIM card. The MDN may show the phone number and the IMSI and carrier information should display.
  • Page 18 Figure 3.7: 882-HSPA Home Page (with SIM card, PPP connected) 001-0003-832 Rev3 Page 18 of 59...

  • Page 19: S E C T I O N 4 - S I M C A R D P I N S E C U R I T Y S E T T I N Gs

    – – One of the key features of GSM is the Subscriber Identity Module (SIM), commonly known as a SIM card. The SIM is a detachable smart card containing the user's subscription information. This allows the user to retain information after switching modems. The SIM has a security feature which, when enabled, will require the user to enter a valid PIN before the modem will connect to the cellular network.

  • Page 20: Enabling Pin Security

    Enabling PIN Security The PIN can be enabled from the SIM page by selecting NO for Disable PIN, entering the current PIN in the field provided, then clicking the SAVE button. The SIM setting’s page will appear as shown below in Figure 4.2. Figure 4.2: PIN Security Enabled The PIN security feature is now enabled.
  • Page 21 Figure 4.3: SIM settings for PIN Required At this point the user has 3 attempts to enter the correct PIN. If the correct PIN is not entered after 3 attempts, an unlock code or PIN Unblocking Key (PUK) from the service provider will be required before the SIM card is usable again.

  • Page 22: Pin Security Options

    Figure 4.5 shows the SIM page requiring the unlock code to be entered. At this point the user has 10 attempts to enter the correct unlock code or the SIM card will be rendered unusable. Figure 4.5: PIN unlock code required PIN security options After PIN security has been enabled, the SIM page will display three options for changing the PIN functionality, Remember PIN, Disable PIN, or Change PIN.

  • Page 23: S E C T I O N 5 - D I A L S E T T I N Gs

    – – Selecting Cell Connection from the left menu bar, then the Dial Settings tab, brings up the dial settings page. This provides the interface to configure dialing properties for initiating a data call with the cellular provider. Refer to Figures 5.1 and 5.2 below. Figure 5.1: Dial Settings Page 882-GPRS/EDGE Dial Settings for GPRS/EDGE Auto Connect:...

  • Page 24: Dial Settings For Hspa

    Figure 5.2: Dial Settings Page 882-HSPA Dial Settings for HSPA Auto Connect: When set to Enable, will allow the modem to automatically dial the connection when the modem is powered and will also auto-reconnect if power is cycled. When set to Disable, the modem will not dial the connection to the cellular provider.

  • Page 25: Band Selection

    For the 882-HSPAunits (Figure 2.2): GSM Band selection is as follows: Band Selection: Configures the unit to operate on only the selected bands if available. We recommend leaving this on “ALL.” ALL – All available bands will be accessible, commonly called autoband (default) WCDMA 2100 - Uses the 2100MHz frequency band used by the UMTS/HSDPA networks EGSM -...

  • Page 26: S E C T I O N 6 - M A C F I L T E R I Ng

    – – Selecting LAN Settings from the left menu bar, then the MAC Filtering tab, brings up the MAC filtering configuration page. MAC filtering allows up to five unique device MAC addresses access to the network. Figure 5.1: MAC Filtering Page MAC Filtering Support MAC Filtering: Select Enable to allow MAC filtering.

  • Page 27: S E C T I O N 7 - L A N C O N F I G U R A T I On

    – – Selecting LAN Settings from the left menu bar brings up the LAN settings configuration page. From this page the modem’s IP address, DNS settings, DHCP settings, and Remote Administration parameters are configured. Refer to Figure 7.1 below. Figure 7.1: LAN Configuration Page 001-0003-832 Rev3 Page 27 of 59...

  • Page 28: Lan Configuration

    LAN Configuration Ethernet IP Address: This sets the IP address of this device and is the address used to access the configuration pages. If the IP address changes you will have to re-enter the new IP address in your browser to access the configuration pages.

  • Page 29: Remote Administration

    Remote Administration Web Server Port: Enter the port number to be used by the LandCell local web server. This can be changed if there is a port conflict with an external device. As an example, when the remote Ethernet device is restricted to port 80 only, the local port can now be changed to another unreserved port.

  • Page 30: S E C T I O N 8 - D M Z / P O R T F O R W A R D I N G S E T T I N Gs

    – – Selecting Router from the left menu bar, then the Port Forwarding tab, brings up the port forwarding configuration page. Port Forwarding is a technique for transmitting and receiving network traffic through a router that involves re-writing the source and/or destination IP addresses and usually the TCP/UDP port numbers of IP packets as they pass through.

  • Page 31: Dmz Support

    DMZ Support DMZ: When set to Enable, will allow the modem to use DMZ routes using the address set in the Destination IP Address. When set to Disable, will shut down the DMZ functionality. This can be used when one Ethernet device per modem is used. DMZ will forward all ports to the device except for the ports already specified, see below: Web server port, remote administration incoming port, SSH port, Telnet port, SNMP port and incoming serial PAD ports, and any ports listed in the IP mapping table.

  • Page 32: Inbound Port

    Inbound Port: This sets the external port number for incoming requests. To avoid conflict, never reuse any of the same ports as described in the DMZ section above. Destination IP Address: The IP address of the tethered device for which the port specified in the inbound port field will be forwarded to.

  • Page 33: Section 9 - Dynamic Dns

    – – Selecting Router from the left menu bar, then the Dynamic DNS tab, brings up the dynamic DNS configuration page. Dynamic DNS is a system which allows the domain name data of a computer with a varying (dynamic) IP addresses held in a name server to be updated in real time in order to make it possible to establish connections to that machine without the need to track the actual IP address themselves at all times.

  • Page 34: Port Number

    Port Number: The port number for the internet address given above. Default is 8245. User Account: The username used when setting up the account. Used to login to the Dynamic DNS service. User Password: The password associated with the username account. Hostname: The hostname identified to the Dynamic DNS service.

  • Page 35: S E C T I O N 1 - R O U T E R S E T T I N Gs

    – – Selecting Router from the left menu bar, then the Static Routes tab, brings up the routing configuration page. Static route tables are created from the Routing screen and appear at the bottom. Static Routing refers to a manual method used to set up routing between networks. Figure 10.1: Router Settings Page Static Routes Route Name:...

  • Page 36: Gateway Ip Address

    Gateway IP Address: Selects ppp (this modem's wireless internet connection), pptp (VPN Client), or the local network IP address for the gateway to the destination address. As an example, data by default will go through ppp. But if pptp (VPN Client) is on, routing can go around the VPN by selecting ppp. Local IP Address: This is only used if local IP Addr was selected for gateway.

  • Page 37: Snmp Configuration

    – – Selecting Diagnostics from the left menu bar, then the SNMP tab, brings up the Simple Network Management Protocol configuration page. SNMP is used in network management systems to monitor network-attached devices for conditions that warrant administrative attention. SNMP version v1 is supported.
  • Page 38 – – Selecting VPN from the left menu bar will display the Point-to-Point Tunneling Protocol (PPTP) configuration page. PPTP is a method to implement a virtual private network (VPN). Figure 12.1: PPTP Settings page 001-0003-832 Rev3 Page 38 of 59...

  • Page 39: Pptp Client Configuration

    PPTP Client Configuration PPTP Client: Selecting Enable will allow the PPTP functionality. Selecting Disable will shut off PPTP functionality. Set Default Route to PPTP: Selecting Enable will route all IP traffic through the PPTP connection. Selecting Disable will not route IP traffic through the PPTP connection.
  • Page 40 – – Selecting Serial from the left menu bar, then the External Serial tab, brings up the serial port and PAD settings page. The External Serial screen is used to configure the RS-232 Serial Port parameters and Packet Assembler and Dis-assembler (PAD) functionality. This acts as a serial to IP (and IP to serial) converter without the need to purchase a separate serial to IP converter.

  • Page 41: External Serial Port Configuration

    External Serial Port Configuration Baud Rate: Sets the baud rate of the serial port. Settings may range from 300 to 115,200 bits per second. The default baud rate is 115,200 bps. Inter Character Timeout: Sets the interval between packets being sent, no matter the size, from 1 to 65,535 ms. DTR: Defines the Data Terminal Ready behavior.
  • Page 42 DSR: Sets the Data Set Ready to Always On, On When Available, On When Connected or Always Off. The DSR parameter determines how the modem controls the state of the Data Set Ready circuit. Always On: DSR is always on. On When Available: DSR is on when the RF signal present and phone registered on network.

  • Page 43: Pad Settings

    PAD Settings Incoming Friendly IP Address: This specifies a remote IP address that is allowed to access the modem. A wildcard IP address of 0.0.0.0 allows all remote IP address to access the modem. Incoming Port: Sets the port number used to forward incoming traffic to the serial port. Inbound traffic with this port will be forwarded to the serial port in client mode.

  • Page 44: Server Inactivity Timeout

    New Client: If a different client attempts to connect, it will be successful and the current client will be forcibly disconnected, without any warning. Timeout: A new client will be accepted only after a specified timeout. The duration of the timeout is specified by the Inactivity timeout, or the Hard timeout, or a combination of both.

  • Page 45: Serial Port Configuration

    – – Selecting Serial from the left menu bar, then the Internal Serial tab, brings up the serial port and PAD settings page. The Internal Serial screen is used to configure the internal RS232 Serial Port parameters and Packet Assembler and Dis-assembler (PAD) functionality. The PAD feature forwards requests that come in on a specific port to the internal serial port.

  • Page 46: Remote Ip Address

    PAD Settings Remote IP Address: Sets the IP address of the device using the PAD functionality. Remote Port: Sets the port number used by the remote device to accept requests from the LandCell. Local Port Sets the port number used by the LandCell to accept requests from the remote device. PAD Mode: Select buttons to set the PAD mode of the LandCell as a Server or Client.

  • Page 47: S E C T I O N S Y S T E M M O N I T Or

    – – Selecting Cell Connection from the left menu bar, then the System Monitor tab, brings up the system monitor page. The System Monitor page allows the user to set up additional self-monitoring for the modem to determine when service provider connections may have been terminated. Refer to Figure 15.1 below.

  • Page 48: Periodic Reset Timer

    Periodic Reset Timer Periodic Reset Timeout: Sets the Periodic Modem Reset timer to an Interval time, a Scheduled day, or disables it. Interval Length: Sets the Periodic Modem Reset time from 15 to 65,535 minutes. The Periodic Reset is disabled when set to 0.

  • Page 49: Tx Bytes

    Tx Bytes: The total number of bytes transmitted by the modem to the cell network. All statistics will be cleared automatically if this count exceeds 1 billion (1,000,000,000). Tx Packets: The total number of TCP and UDP packets transmitted by the modem to the cell network. Tx Errors: The number of corrupted TCP and UDP packets received by the modem that were meant to be transmitted on the cell network.

  • Page 50: S E C T I O N F I R M W A R E U P D A Te

    Selecting Firmware Update from the left menu bar brings up the firmware update page. When newer versions of the modem firmware become available, the user can download the proper file from the CalAmp web site and manually update the unit by uploading the new firmware. Refer to 16.1 below.

  • Page 51: Upload New Firmware

    Upload New Firmware File: Field to input the downloaded update file to the modem. The Browse button can be used to locate the file in a specific folder. The update can be done remotely if Remote Administration is enabled. Progress: Displays the update progress after the Save button has been pressed.

  • Page 52: S E C T I O N L O G G I Ng

    Selecting Diagnostics from the left menu bar, then the Logging tab, brings up the logging page. The Logging page provides a way to capture the current status log of the modem. Such a log may be useful to CalAmp Technical Services personnel to help resolve operational problems. Refer to Figure 17.1 below.

  • Page 53: Log File Actions

    Log File Actions Store in Modem: Selecting Store in Modem and pressing Go creates a current status log. Completing a Store in Modem will overwrite existing status logs. Display: Selecting Display and pressing Go will display a previously stored log directly to the web browser. You can use your mouse to select the text, copy it, and paste it into a text editor to save the log on your computer.

  • Page 54: General Specifications

    – – Product specifications are subject to change without notice. General Specifications Interface Connectors: RS-232 DE-9S Connector (DCE) 10/100 Base-T Full Duplex USB Host Controller Power Connector I/O Power Connector: Molex Micro-Fit, 4 pin, PN:43045-0400 LED Indicators: SVC-TYPE, TX/RX, DCD, RSSI Antenna Interface: SMA female Size:...

  • Page 55: Declaration Of Conformity

    DECLARATION OF CONFORMITY FOR CE MARKING Company contact details Calamp Wireless Datacom, 299 Johnson Avenue, Suite 110, Waseca, MN 56093-0833, USA Phone: (507) 833-8819 Fax: (507) 833-6748 Calamp Wireless Datacom declares that their: Cellular Data Modems Model numbers: 819-GPRS-GEN, 822-GPRS-GEN, 822-EDGE-GEN, 882-HSDP-GEN.

  • Page 56: Mechanical Specifications

    Mechanical Specifications The following section describes in detail the exterior dimensions of the 882 GSM Series modems and how to utilize the mounting flanges to secure the modem to any surface, which can be drilled for such a purpose. The drawings may be used as layout reference, but it is advised that a physical comparison be made to the modem before proceeding with the mounting process.
  • Page 57 – – Abbreviation Description Access Point Name Circuit Switched Data Clear to Send Data Carrier Detect Data Communication Equipment Data Terminal Equipment IMEI International Mobile Equipment Identity EDGE Enhanced Data rates for Global Evolution GPRS General Packet Radio Service Global Positioning System Global System for Mobile communication HSDPA High-Speed Downlink Packet Access...

  • Page 58: S E C T I O N 2 - S E R V I C E A N D S U P P O Rt

    – Product Warranty, RMA and Contact Information CalAmp guarantees that every 882 GSM Series Cellular Modem will be free from physical defects in material and workmanship for one (1) year from the date of purchase when used within the limits set forth in the Specifications section of this manual.

  • Page 59: Appendix W A R R A N T Y S T A T E M E Nt

    – – CalAmp warrants to the original purchaser for use ("Buyer") that data telemetry products manufactured by DRL ("Products") are free from defects in material and workmanship and will conform to DRL’s published technical specifications for a period of, except as noted below, one (1) year from the date of shipment to Buyer.

This manual is also suitable for:

882-edge series882-hspa series

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