Live Outside Calls/ Operator - ESI ORIGINAL IVX User Manual

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You are being assigned a special IVX feature.
Its operation is as follows:
If your station has been designated to receive live outside
calls (those that have not come through the Auto
Attendant or been transferred), your phone will indicate
on the display that you are receiving an outside call and
your phone will ring with a double cadence (internal calls
will ring with a single cadence).
While on a call, additional live calls to your station will
ring with a subdued ring. To answer any additional calls,
you must do one of the following:
• disconnect from the current call,
• transfer the current call, or
• place the current call on Hold or Park.
Note: If your station is able to receive both live outside
calls and calls transferred to you from the Auto Attendant,
you may wish to turn Call Waiting off at your station to
avoid confusion between a Call Waiting Tone in your ear-
piece and a subdued ring from a live outside call.
If your station has been designated as the Operator
Station, you will also receive calls when someone dials
zero in the Auto Attendant or dials zero from a station.
Your display will indicate that the call ringing is a call for
the operator (someone dialed 0) or a call for your exten-
sion (someone dial your extension number).
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TATION
IVX