Setting The Gateway Through Ivr; Ivr (Interactive Voice Response) - D-Link DVG-5004S User Manual

3. Setting the Gateway through IVR

VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means that
the telecommunication quality is closely related to the whole network environment. If any one of the
telecommunicating parties has insufficient bandwidth or frequent packet loss, the
telecommunication quality will be poor. Therefore, an excellent telecommunication can only be
created when Gateway is connected to the Internet and when network environment is stable.
Preparation
Install the Gateway according to instructions. Connect the power supply, telephone set,
telephone cable, and network cable properly as described in Chapter 2.
If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet
Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if you
have any questions.
If using dialup ADSL (PPPoE) for network connection, confirm the dialup account number
and password.
If users wish to build Gateway under the NAT, Gateway WAN Port IP address and LAN Port
should not use the same range. This is to avoid phone failures.
Basic Settings of a Gateway
IP Settings— Connecting Gateway to the Internet.
Telephone Number of Gateway Phone Number (
SIP Prefix Number).
Using Phone Book or Phone Book manager
Please refer to Section 6 for Basic Dialing Method
Gateway provides two setting modes:
1. Telephone IVR Setting.
2. Browser Setting.
The IVR provides basic query and setting functions, while the browser provides a full setting
function.

IVR (Interactive Voice Response)

Gateway provides convenient IVR functions. Users only need to pick up a handset and enter the
function code for the query and setting without using a PC.
NOTE: After finishing the settings, make sure the new settings are saved. This is so that the new
settings will take effect after the system is restarted.
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Gateway and