DVG-5004S VoIP Gateway User’s Manual Version 1.0 (Dec. 2010)
Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden. Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
1-1 Product Overview The DVG-5004S are designed to carry both voice and facsimile over the IP network. It uses the industry standard SIP call control protocol so as to be compatible with free registration services or VoIP service providers’ systems.
DVG-5004S User’s Manual Telephone Interface Description 1-2 Hardware Description Front Pannel Indicators Power: Power LED. A steady light indicates a proper connection to a power source. Prov./Alm.: A blinking light indicates the VoIP Gateway is attempting to connect with the Provisioning server or DVG can’t get IP from DHCP or PPPoE Server.
DVG-5004S User’s Manual Telephone Interface Description Rear Panel Phone Port (1-4): Connect to your phones using standard phone cabling (RJ-11). LAN: Connect to your Ethernet enabled computers using Ethernet cabling. WAN: Connect to your broadband modem using an Ethernet cable.
DVG-5004S User’s Manual Telephone Interface Description Use Reset Button to restore factory default settings: Press and hold the reset button for 6 seconds and Rrov./Alm. Indicator will be blinking fast Release the reset button. Factory settings will be restored. D-Link Systems, Inc.
DVG-5004S User’s Manual VoIP Gateway Configuration 2. Getting Started To access the web-based configuration utility, open a web browser such as Internet Explorer and enter the IP address of the DVG-5004S. Open your Web browser and type http://192.168.8.254 into the URL address box.
DVG-5004S User’s Manual VoIP Gateway Configuration Click Setup Wizard and Next. It is highly recommended to create a login ID and password to keep your gateway secure. Click Next. D-Link Systems, Inc.
DVG-5004S User’s Manual VoIP Gateway Configuration Enter a NTP server or use the default server. Click Next. D-Link Systems, Inc.
VoIP Gateway Configuration Select your Internet connection type: DHCP – Most Cable ISPs or if you are connecting the DVG-5004S behind a router. Static IP – Select if your ISP supplied you with your IP settings. PPPoE – Most DSL ISPs.
DVG-5004S User’s Manual VoIP Gateway Configuration Register to the SIP Proxy Server by clicking Enable support of SIP Proxy Server. Enter Proxy Server IP/Domain and Port. The Outbound Proxy Support is optional. To register, please click on the Outbound Proxy Support check box and enter Outbound Proxy IP/Domain and Port in it.
DVG-5004S User’s Manual VoIP Gateway Configuration Setup is finished. Check the summary of your settings. To make new settings effective, you must click on the Restart button to reboot the DVG-5004S. Click Restart. D-Link Systems, Inc.
DVG-5004S User’s Manual VoIP Gateway Configuration 3. VoIP Gateway Web Configuration 3-1 Status 3-1-1 Current Status Status → Current Status For Port Status, it includes if each port registers to Proxy successfully, the last dialed number, how many calls each port has made since the VoIP Gateway is start, etc.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-1-2 RTP Packet Summary Status → RTP Packet Summary Display the information of the last call made. Press Refresh button to get the latest RTP Packet Summary. D-Link Systems, Inc.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-1-3 System Information Status → System Information For WAN Port Information, it shows IP address, subnet mask, default gateway and DNS server. If you use PPPoE to obtain IP, you will know if the IP is obtained through this method. If IP address, subnet mask, default gateway is blank, it means that the VoIP Gateway does not obtain IP.
It displays routing table of DVG-5004S. 3-1-5 LAN Client The DHCP Clients table displayed LAN device that has already been assigned an address from DVG-5004S. You can check if the DHCP client has obtain an IP address. Status → LAN Client D-Link Systems, Inc.
FXS Line Diagnostics FXS Outward Test It allows operator to verify whether it is some problem on the cable between Phone Sets and DVG-5004S. Enable: Select the lines you want to test. Including Channel In Used: Since the line test will interrupt a talking call, that DVG-5004S will ignore the in used line.
Enable: Select the lines you want to test. Including Channel In Used: Since the line test will interrupt a talking call, that DVG-5004S will ignore the in used line. If you would like to test all the lines you select even it is in used, please tick this item.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3 General Settings 3-3-1 WAN WAN (Wide Area Network) Settings are used to connect to your ISP (Internet Service Provider). The WAN settings are provided to you by your ISP and oftentimes referred to as "public settings". Please select the appropriate option for your specific ISP.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → WAN DHCP: Select this option if your ISP (Internet Service Provider) provides you an IP address automatically. Cable modem providers typically use dynamic assignment of IP Address. The Host Name field is optional but may be required by some Internet Service Providers.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → WAN PPPoE: Select this option if your ISP requires you to use a PPPoE (Point-to-Point Protocol over Ethernet) connection. Enter the PPPoE Account, PPPoE Password and re-enter Password to confirm. General Settings → WAN PPTP: Point-to-Point Tunneling Protocol (PPTP) is a WAN connection.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → WAN Factory Default MAC Address: The original MAC address of the VoIP Gateway. Your MAC Address: It is left blank as you log-in via the WAN port. Current MAC Address: It shows the current MAC Address if you ever used the different MAC address from Factory Default MAC Address.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-2 LAN General Settings → LAN LAN Port Address: Enter the LAN IP address of the VoIP Gateway. It is also the default gateway for DHCP clients. Subnet Make: Enter the subnet mask for DHCP clients.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-3 SIP As there are various Proxy Server providers, according to RFC standard, it has designed the gateway to be compatible with them. If any registration problem occurs, please consult your Internet telephony Server Provider.
DVG-5004S User’s Manual VoIP Gateway Configuration Each line registers to Proxy independently: Number: Enter the number, text or number and text in this field. It is the Caller ID for the called party when you make a VoIP call. If you register the VoIP Gateway to a SIP proxy server, then it should be the number that provided by SIP proxy server.
Initial Unregister: Check the box to send an unregistered message initially by the VoIP Gateway and then it will perform a general register process. Unregister All Contacts: DVG-5004S sends un-register request to SoftSwitch which the contact field filled with a start sign(*) to un-register all FXS in this DVG-5004S..
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → SIP Outbound Proxy Support: Check the box to send all SIP packets to the destined outbound proxy server. An outbound proxy server handles SIP call signaling as a standard SIP proxy server would do. Further, it receives and transmits phone conversation traffic (media) between two communication parties.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-4 SIP Advanced General Settings → SIP Advanced Listen Port UDP: Enter the VoIP Gateway’s listening port in this field. Leave it as default settings, unless it conflicts with ports used by other device in your network.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → SIP Advanced Session Expiration: This field will set the time that the VoIP Gateway will allow a SIP session to remain die (without traffic) before dropping it. Session Refresh Request: Select UPDATE or re-INVITE to send refresh requests to the Server.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → SIP Advanced Anonymous Caller ID (CLIR): Check the box to lock the delivery of the Caller ID to the called party. VoIP Call Out Notification: Check the box to enable the function of playing a tone to notify user that the call is through VoIP.
INVITE. Different format of INVITE header might cause the call not to be connected. Please consult with your VoIP Service Provider before enabling it. Callee Quick Media: DVG-5004S will send RTP to remote party immediately as user answer an inbound call.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-5 Caller ID General Settings → Caller ID FXS Caller ID Generation: DTMF – Sending Caller ID in DTMF signaling. FSK – Sending Caller ID in FSK signaling. FSK + TypeII – Send Caller ID in FSK signaling. As the phone set supports Call Waiting Caller ID that FXS will send third party’s number.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-6 Hot Line General Settings → Hot Line Enable: Tick the check box to enable a line. If some lines are not used, disable them (Pause Function) to avoid unnecessary waiting when an incoming call is diverting to the line.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-7 Line settings General Settings→ Line settings Listening Volume: Use the drop-down menu to adjust the hearing (listening) volume. Speaking Volume: Use the drop-down menu to adjust the speaking volume. Tone Volume: Use the drop-down menu to adjust the tone volume. It will apply to all tones generated by the VoIP Gateway including Dial Tone, Ring Back Tone and Busy Tone.
Metering Pulse Type/ Metering Pulse Period: It is used for telephony device which connected to FXS port for billing purpose. DVG-5004S provide 14k Hz and 16k Hz metering capacity. The fully support for detail Metering Pulse Period is not free charge, please contact with your vendor.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings→ Line settings FXS Impedance: Select different impedance from the drop-down menu. General Settings→ Line settings This feature is a call drop standard for a VoIP Gateway to determine whether or not to hang up the phone.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → Line settings Hunting/Ring: It is used to set FXS group hunting mode. There are Hunting, Simultaneous Ring and Sequential Ring. Hunting: When someone calls in by dialing FXS representative number, the system will alaways assign the call to the first line according the Ring Priority.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-8 FAX General Settings → FAX Disable - Select it if you are not sending fax, but it is still accepted fax by the VoIP Gateway. T.38 Fax - Select it if you are using T.38 as the protocol for fax transmission. T.38 is used for reliable and efficient facsimile transmission over network.
DVG-5004S User’s Manual VoIP Gateway Configuration General Settings → FAX Switch FAX On CED Detection: DVG will send FAX Re-Invite immediately as it detect FAX CED tone, that will save handshaking time between FAX machines. Restrict T.38: DVG will reject T.38 Re-invite in case the FAX type contains without T.38.
DVG-5004S User’s Manual VoIP Gateway Configuration Function Fax Detection Content of SDP of re-INVITE Receive re-INVITE with T.38 Disable Accept and change RTP to T.38 T.38 Fax re-INVITE with T.38 and T.30 Accept and change RTP to T.38 T.30 Fax re-INVITE with T.30...
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-9 Calling Features General Settings → Calling Features Do Not Disturb: Check the box to reject (busy tone played) incoming calls. Unconditional Forward: Check the box to forward incoming calls to the assigned “Forwarding Number”...
DVG-5004S User’s Manual VoIP Gateway Configuration Enable Call Feature Code Enable Call Feature Code: Check the box to enable the advanced function for Call Features, such as Call Pickup, Automatic Redial and Unattended transfer. Calling Feature Instructions: Call Hold: The call will be held after the FLASH button is pressed on the phone set. The VoIP Gateway will play music on hold (provided by your ITSP or VSP) to the remote end.
DVG-5004S User’s Manual VoIP Gateway Configuration Examples of establishing a Three-Way call: Phone1 dials to Phone2, Phone2 answers the call. Phone1 presses Flash then calls Phone3 (Phone2 is on hold) and Phone3 answers the call. Phone1 presses Flash to start the conference call.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-10 Phone Book Phone Book: It is used for peer-to-peer communication. Some peer information needs to be added to this section prior to making peer-to-peer calls. You need to enter the phone number and the IP address of the remote peer.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-3-11 CDR Settings The user can set up a CDR Server to record call details for every phone call. General Settings → CDR Send record to CDR Server: Tick the check box to enable the call detail recording.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4 Advanced Settings 3-4-1 Codec setting Advanced Settings→ Codec settings Jitter Buffer: Enter the jitter of receiving packets. Silence Detection / Suppression: Check the box to enable the silence packets and send less voice data (package) during the silent period while talking.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-2 Digit Map Digit Map supports multiple dial plans which help users to arrange least cost route. Each Proxy Server has individual dial plan which combines the original feature of Digit Map and Speed Dial. You can use “?” or “%”...
DVG-5004S User’s Manual VoIP Gateway Configuration Methods of Digit Map: Method 1- Single mapping: Fill a short code into the Scan Code column, and enter the desired phone number into the VoIP Dial-out column. For example, Scan Code: 09 VoIP Dial-out: 0911888997...
DVG-5004S User’s Manual VoIP Gateway Configuration For example, Scan Code: 0% VoIP Dial-out: 1805% User Dial Length: Disable Route: VoIP VoIP Route Profile: Route # 3 Pick up the handset and dial 0423456789. The VoIP Gateway will dial 1805423456789 and go through Internet first and follow Route # 3.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-3 DTMF & PULSE Advanced Settings → DTMF & PULSE Dial Wait Timeout: Enter the timeout duration after the user picks up the phone set. Inter Digits Timeout: Enter the timeout duration between the intervals of each key pressed. When exceeding the set timeout duration without entering further digits, the numbers entered will be dialed out.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-4 CPT / Cadence Advanced Settings → CPT / Cadence CPT # 1 Enable Setting 1: The CPT has a set of parameter table. Please adjust the CPT based on the local PSTN or PBX settings and requirements.
DVG-5004S User’s Manual VoIP Gateway Configuration Advanced Settings → CPT / Cadence FXS Ring Cadence Settings: Specify the ring cadence for the FXS port. In this field, you specify the on and off pulses for the ring. The ring cadence that should be configured differs depending on local PSTN or PBX settings and requirements.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-5 TR069 TR069 allows operator to manage DVG with a TR069 standard protocol. Note: Fill in the parameters needed by your VoIP Service Provider. Please check with your VoIP Service Provider about the availability of these services.
DVG-5004S User’s Manual VoIP Gateway Configuration ACS Password: Enter the password. Connect Provision Server During Start Up: It allows DVG connect to a TR069 server as it starts up. Connect Provision Server Periodically: It allows DVG connect to a TR069 server periodically according to following parameters.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-6 Caller Filter This function allows you to accept or reject any incoming call from the IP address listed in the filter rule. The call from the IP address of SIP proxy server is always accepted, despite Deny is selected or the IP address of SIP proxy server is not in the filter rule of Allow.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-7 Static Route Build static routes within an internal network. These routes will not apply to the Internet. Advanced Settings → Static Route Route: Destination network of the route. Route Mask: Subnet mask to apply on destination network.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-8 QoS Settigs Advanced Settings → QoS ToS IP Precedence: Select the precedence for signaling (data) and voice (voice data). DiffServ (DSCP): Select the number of signaling (data) and voice (voice data) values. Note: For the VoIP Gateway, ToS IP Precedence and DiffServ are the same function. You only select one for priority marking.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-9 DDNS Advanced Settings → DDNS Enable Dynamic DNS: Check the box to enable DDNS function. It is only necessary when the VoIP Gateway is set up behind an Internet sharing device that uses a dynamic IP address and does not support DDNS.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-10 NAT Traversal If your VoIP Gateway is set up behind an Internet sharing device, you can select either the NAT or STUN protocol. Advanced Settings → NAT Traversal Enable(NAT Public IP): Check the box to use the IP address of the Internet sharing device if the VoIP Gateway is set up behind an Internet sharing device.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-11 DoS Protection Advanced Settings → DoS Protection Enable DoS Prevention: Check the box to prevent DoS attacks from WAN. There are various types of DoS attacking. Leave settings in this field to the default if you are not familiar with it.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-12 DMZ / ALG DMZ (Demilitarized Zone) allows the server on the LAN site to be directly exposed to the Internet for accessing data and to forward all incoming ports to the DMZ Host. Adding a client to the DMZ may expose that computer to a variety of security risks;...
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-13 IP Filtering Use IP Filters to deny particular LAN IP addresses from accessing the Internet. You can deny specific port numbers or all ports for a specific IP address. The screen will display well-known ports that are defined. To use them, click on the edit icon.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-14 Port Filtering Port filtering enables you to control all data that can be transmitted over routers. When the port used at the source end is within the defined scope, it will be filtered without transmission.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-15 MAC Filtering Use MAC Filters to deny computers within the local area network from accessing the Internet. You can either manually add a MAC address that are connected to the VoIP Router. Advanced Settings → MAC Filtering Enable MAC Filtering: Check the box to deny from accessing Internet.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-16 Virtual Server Enable users on Internet to access the WWW, FTP and other services from your NAT. It is also known as port forwarding. When remote users are accessing Web or FTP servers through WAN IP address, it will be routed to the server with LAN IP address.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-4-17 UPnP Advanced Settings → UPnP Enable UPnP: Check the box to enable the VoIP Router’s IP traffic to pass through an Internet sharing device. D-Link Systems, Inc.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-5 SNMP management DVG support SNMP V1, V2 and V3. Please enter required parameter for SNMP V3. If the MIB browser supports SNMP V1 and V2 only, please refer to following configuration: Example for SNMP V2 configuration:...
DVG-5004S User’s Manual VoIP Gateway Configuration 3-6 Tools 3-6-1 Ping Test Use “Ping” to verify if a remote peer is reachable. Enter a remote IP address and click “Test” to ping the remote host. The result would be shown on Result Table Tools →...
DVG-5004S User’s Manual VoIP Gateway Configuration 3-6-2 STUN Inquiry Use “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between a STUN server and client. Tools → STUN Inquiry NAT Type: It shows the NAT type of your router.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-7 System Settings 3-7-1 NTP System settings → NTP Automatically synchronize with Internet time servers: The VoIP Gateway should automatically sync up with time servers. First NTP time server: Select the desired domain name of a NTP server as first priority.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-7-2 Login Account System settings → Login Account Note: There are two operating levels when entering the Web UI. Logging-in as the ADMIN allows you to change all settings. A Web UI USER only has access to some settings.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-7-3 Backup / Restore Backup Configurations File System settings → Backup and Restore The current system settings can be saved as a file onto the local hard drive. Click the Backup Settings button to save your current settings to a file.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-7-4 System Log System settings → System log Enable: Check the box to send event notification messages across IP networks to the Server. Server Address: Enter the System Log Server’s IP address. Port: Enter the System Log Server’s listening port. Leave this field to the default if your VoIP Service Provider did not provide you a server port number for System Log Server.
DVG-5004S User’s Manual VoIP Gateway Configuration 3-7-6 Software Upgrade The VoIP Gateway supports a software upgrade function from a remote server. Please consult your VoIP Service Provider for information about the following details. System settings → Software upgrade Upgrade Server: Select the upgrade type: TFTP, FTP, or HTTP.
DVG-5004S User’s Manual VoIP Gateway Configuration 4. Configuring the VoIP Gateway through IVR Preparation Connect the power supply, telephone set, telephone cable, and network cable properly. If a static IP is provided, confirm the correct IP settings of the WAN Port (IP address, Subnet Mask, and Default gateway).
DVG-5004S User’s Manual VoIP Gateway Configuration Save Settings When all setting procedures are completed, dial 509 (Save Settings) from phone keypad. Wait for about three seconds, you should hear a voice prompt “1 (one).” You can now hang up the phone and please reboot the VoIP Gateway to enable the new settings.
DVG-5004S User’s Manual VoIP Gateway Configuration 4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port Static IP Settings Note: Complete static IP settings should include a static IP (option 1 under 114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your Internet Service Provider (ISP) if you have any question.
(high-lighted) of each pair of the column (“Input Key”) represents the codes to be entered for the corresponding numbers, alphabets or symbols. For example, to enter “D-Link” according to the table below, enter: 148322495451 Numbers...
DVG-5004S User’s Manual Dialing Principles 5. Dialing Principles 5-1 Dialing Options Dial the phone number which you want to call and press # to call out immediately. Note that if the “# (pound)” not dialed, the number will be called out after 4 seconds by default. The period between number dialed and call out is named “Inter Digits Timeout”.
DVG-5004S User’s Manual Dialing Principles Start Enter a phone number (D#) Is (D#) Dial the number defined in Speed defined in Dial table? Speed Dial table Is (D#) defined in Extension table? Is (D#) defined in Phone Book table? Is (D#)
DVG-5004S User’s Manual Appendix Appendix Product Features • One 10/100Mbps auto-negotiation, auto-crossover RJ-45 Ethernet port • Support static IP, PPPoE and DHCP address assignment and dynamic DNS (DDNS) • QoS: IP TOS (Type of Services) and DiffServ (Differentiated Services) for both SIP signaling and RTP •...
DVG-5004S User’s Manual Appendix Configuration & Maintenance • Configuration methods: Telnet • Status reports: Port status Registration status Ping tests Hardware / software information • Firmware Upgrade through TFTP, FTP and HTTP server • Configuration Backup/Restore • Reset button (with restore factory default function) •...