D-Link DVG-3032S User Manual
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D-Link DVG-3032S User Manual

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DVG-3032S/3016S
VoIP Gateway
User's Manual
Version 1.0
(May 2011)

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Summary of Contents for D-Link DVG-3032S

  • Page 1 DVG-3032S/3016S VoIP Gateway User’s Manual Version 1.0 (May 2011)
  • Page 2 Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden. Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

  • Page 3: Table Of Contents

    Contents 1. Introduction ................................ 4 1-1 Product Overview ............................4 1-2 Hardware Description ..........................5 2. Getting Started ..............................7 3. VoIP Gateway Web Configuration ........................13 3-1 Status ................................ 13 3-1-1 Current Status ..........................13 3-1-2 RTP Packet Summary ........................14 3-1-3 System Information ........................

  • Page 4: Introduction

    1. Introduction 1-1 Product Overview The DVG-3032S/3016S are designed to carry both voice and facsimile over the IP network. It uses the industry standard SIP call control protocol so as to be compatible with free registration services or VoIP service providers’...

  • Page 5: Hardware Description

    DVG-3032S/3016S User’s Manual Telephone Interface Description 1-2 Hardware Description Front Pannel DVG-3016S DVG-3032S Indicators Power: Power LED. A steady light indicates a proper connection to a power source. VoIP: The VoIP LED will turn on when the VoIP Gateway is connected to a VoIP service provider. The LED will blinking if not connected to a service provider.
  • Page 6 DVG-3032S/3016S User’s Manual Telephone Interface Description Rear Panel DVG-3016S DVG-3032S FXO Connector: Connect to your phones using attached phone cabling. Ground: A conducting connection with the earth. Connect with the ground so as to make the earth a part of an electrical circuit using metal wire.

  • Page 7: Getting Started

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 2. Getting Started To access the web-based configuration utility, open a web browser such as Internet Explorer and enter the IP address of the DVG-3032S/3016S. Open your Web browser and type http://192.168.8.254 into the URL address box.
  • Page 8 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration Click Setup Wizard and Next. It is highly recommended to create a login ID and password to keep your gateway secure. Click Next. D-Link Systems, Inc.
  • Page 9 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration Enter a NTP server or use the default server. Click Next. D-Link Systems, Inc.
  • Page 10 VoIP Gateway Configuration Select your Internet connection type: DHCP – Most Cable ISPs or if you are connecting the DVG-3032S/3016S behind a router. Static IP – Select if your ISP supplied you with your IP settings. PPPoE – Most DSL ISPs.
  • Page 11 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration Register to the SIP Proxy Server by clicking Enable support of SIP Proxy Server. Enter Proxy Server IP/Domain and Port. The Outbound Proxy Support is optional. To register, please click on the Outbound Proxy Support check box and enter Outbound Proxy IP/Domain and Port in it.
  • Page 12 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration Setup is finished. Check the summary of your settings. To make new settings effective, you must click on the Restart button to reboot the DVG-3032S/3016S. Click Restart. D-Link Systems, Inc.

  • Page 13: Voip Gateway Web Configuration

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3. VoIP Gateway Web Configuration 3-1 Status 3-1-1 Current Status Status → Current Status For Port Status, it includes if each port registers to Proxy successfully, the last dialed number, how many calls each port has made since the VoIP Gateway is start, etc.

  • Page 14: Rtp Packet Summary

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-1-2 RTP Packet Summary Status → RTP Packet Summary Display the information of the last call made. Press Refresh button to get the latest RTP Packet Summary. D-Link Systems, Inc.

  • Page 15: System Information

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-1-3 System Information Status → System Information For WAN Port Information, it shows IP address, subnet mask, default gateway and DNS server. If you use PPPoE to obtain IP, you will know if the IP is obtained through this method. If IP address, subnet mask, default gateway is blank, it means that the VoIP Gateway does not obtain IP.

  • Page 16: Routing Table

    It displays routing table of DVG-3032S/DVG-3016S. 3-1-5 LAN Client The DHCP Clients table displayed LAN device that has already been assigned an address from DVG-3032S/3016S. You can check if the DHCP client has obtain an IP address. Status → LAN Client D-Link Systems, Inc.

  • Page 17: General Settings

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2 General Settings 3-2-1 WAN WAN (Wide Area Network) Settings are used to connect to your ISP (Internet Service Provider). The WAN settings are provided to you by your ISP and oftentimes referred to as "public settings". Please select the appropriate option for your specific ISP.
  • Page 18 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → WAN DHCP: Select this option if your ISP (Internet Service Provider) provides you an IP address automatically. Cable modem providers typically use dynamic assignment of IP Address. The Host Name field is optional but may be required by some Internet Service Providers.
  • Page 19 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → WAN PPPoE: Select this option if your ISP requires you to use a PPPoE (Point-to-Point Protocol over Ethernet) connection. Enter the PPPoE Account, PPPoE Password and re-enter Password to confirm. General Settings → WAN PPTP: Point-to-Point Tunneling Protocol (PPTP) is a WAN connection.
  • Page 20 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → WAN Factory Default MAC Address: The original MAC address of the VoIP Gateway. Your MAC Address: It is left blank as you log-in via the WAN port. Current MAC Address: It shows the current MAC Address if you ever used the different MAC address from Factory Default MAC Address.

  • Page 21: Lan

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-2 LAN Enable NAT: Tick it for NAT mode otherwise DVG will service as routing mode. LAN Port Address: Enter the LAN IP address of the VoIP Gateway. It is also the default gateway for DHCP clients.

  • Page 22: Sip

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-3 SIP As there are various Proxy Server providers, according to RFC standard, it has designed the gateway to be compatible with them. If any registration problem occurs, please consult your Internet telephony Server Provider.
  • Page 23 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → SIP Each line registers to Proxy independently: Number: Enter the number, text or number and text in this field. It is the Caller ID for the called party when you make a VoIP call. If you register DVG to a SIP proxy server, then it should be the number that provided by SIP proxy server.
  • Page 24 Initial Unregister: Check the box to send an unregistered message initially by the VoIP Gateway and then it will perform a general register process. Unregister All Contacts: DVG-3032S sends un-register request to SoftSwitch which the contact field filled with a start sign(*) to un-register all ports in this DVG-3032S..
  • Page 25 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → SIP Outbound Proxy Support: Check the box to send all SIP packets to the destined outbound proxy server. An outbound proxy server handles SIP call signaling as a standard SIP proxy server would do. Further, it receives and transmits phone conversation traffic (media) between two communication parties.

  • Page 26: Sip Advanced

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-4 SIP Advanced General Settings → SIP Advanced Listen Port UDP: Enter the VoIP Gateway’s listening port in this field. Leave it as default settings, unless it conflicts with ports used by other device in your network.
  • Page 27 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → SIP Advanced Session Expiration: This field will set the time that the VoIP Gateway will allow a SIP session to remain die (without traffic) before dropping it. Session Refresh Request: Select UPDATE or re-INVITE to send refresh requests to the Server.
  • Page 28 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → SIP Advanced Anonymous Caller ID (CLIR): Check the box to lock the delivery of the Caller ID to the called party. CLIR At Transit In W/O Caller ID: When not enabled, if the FXO can detect caller ID in a call from PSTN, DVG will use the detected caller ID as caller identification when it makes transit in calls;...
  • Page 29 INVITE. Different format of INVITE header might cause the call not to be connected. Please consult with your VoIP Service Provider before enabling it. Callee Quick Media: DVG-3032S will send RTP to remote party immediately as user answer an inbound call.

  • Page 30: Caller Id

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-5 Caller ID General Settings → Caller ID FXO Caller ID Detection: Used to detect the Caller ID delivered from the PSTN to the FXO port. When enabled, the Caller ID detected on the FXO port will be sent to the SIP Proxy Server on transit in (dialing out) calls.

  • Page 31: Hot Line

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-6 Hot Line General Settings → Hot Line Enable: Tick the check box to enable a line. If some lines are not used, disable them (Pause Function) to avoid unnecessary waiting when an incoming call is diverting to the line.

  • Page 32: Line Settings

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-7 Line settings General Settings→ Line settings Listening Volume: Use the drop-down menu to adjust the hearing (listening) volume. Speaking Volume: Use the drop-down menu to adjust the speaking volume. Tone Volume: Use the drop-down menu to adjust the tone volume. It will apply to all tones generated by the VoIP Gateway including Dial Tone, Ring Back Tone and Busy Tone.
  • Page 33 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings→ Line settings Ring (Early Media) Time Limit[10 - 600secs]: Enter the timeout to cancel a call if no one answers the phone. A Tone Force Dial Time: A tone detection is used for DVG transit from VoIP to FXO, DVG will dial PSTN called number after it detect DTMF “A”.
  • Page 34 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings→ Line settings FXO Impedance: Select different impedance from the drop-down menu. General Settings→ Line settings This feature is a call drop standard for a VoIP Gateway to determine whether or not to hang up the phone.

  • Page 35: Fax

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-8 FAX General Settings → FAX  Disable - Select it if you are not sending fax, but it is still accepted fax by the VoIP Gateway.  T.38 Fax - Select it if you are using T.38 as the protocol for fax transmission. T.38 is used for reliable and efficient facsimile transmission over network.
  • Page 36 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration General Settings → FAX High Speed Redundancy: Set redundancy packets for FAX image. It could repair FAX image for non-continuous packets lost. The higher redundancy the higher bandwidth required. Low Speed Redundancy: Set redundancy packets for FAX handshaking signaling.

  • Page 37: Calling Features

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-9 Calling Features General Settings → Calling Features Do Not Disturb: Check the box to reject (busy tone played) incoming calls from VoIP. Unconditional Forward: Check the box to forward incoming calls to the assigned “Forwarding Number”...

  • Page 38: Phone Book

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-10 Phone Book Phone Book: It is used for peer-to-peer communication. Some peer information needs to be added to this section prior to making peer-to-peer calls. You need to enter the phone number and the IP address of the remote peer.

  • Page 39: Cdr Settings

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-11 CDR Settings The user can set up a CDR Server to record call details for every phone call. General Settings → CDR Send record to CDR Server: Tick the check box to enable the call detail recording.

  • Page 40: Advanced Settings

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration Advanced Settings 3-2-12 Codec setting Advanced Settings→ Codec settings Jitter Buffer: Enter the jitter of receiving packets. Silence Detection / Suppression: Check the box to enable the silence packets and send less voice data (package) during the silent period while talking.

  • Page 41: Digit Map

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-13 Digit Map Digit Map is dialing rules for calls from FXO to VoIP. It supports multiple dial plans which help users to arrange least cost route. Each Proxy Server has individual dial plan which combines the original feature of Digit Map and Speed Dial.
  • Page 42 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration Methods of Digit Map: Method 1- Single mapping: Fill a short code into the Scan Code column, and enter the desired phone number into the VoIP Dial-out column. For example, Scan Code: 09 VoIP Dial-out: 0911888997...
  • Page 43 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration For example, Scan Code: 0% VoIP Dial-out: 1805% User Dial Length: Disable Route: VoIP VoIP Route Profile: Route # 3 Pick up the handset and dial 0423456789. The VoIP Gateway will dial 1805423456789 and go through Internet first and follow Route # 3.

  • Page 44: Dtmf & Pulse

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-14 DTMF & PULSE Advanced Settings → DTMF & PULSE Dial Wait Timeout: Enter the timeout duration after the user picks up the phone set. Inter Digits Timeout: Enter the timeout duration between the intervals of each key pressed. When exceeding the set timeout duration without entering further digits, the numbers entered will be dialed out.

  • Page 45: Cpt / Cadence

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-15 CPT / Cadence The parameters of Busy Tone Cadence Measurement serve as the basis of an FXO interface to determine whether or not a PSTN-call receiving party has hung up the phone. If the following parameters differ from the parameters of the actual assigned lines, it could cause the FXO to continue to engage a line.

  • Page 46: Tr069

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-16 TR069 TR069 allows operator to manage DVG with a TR069 standard protocol. Note: Fill in the parameters needed by your VoIP Service Provider. Please check with your VoIP Service Provider about the availability of these services.
  • Page 47 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration ACS Password: Enter the password. Connect Provision Server During Start Up: It allows DVG connect to a TR069 server as it starts up. Connect Provision Server Periodically: It allows DVG connect to a TR069 server periodically according to following parameters.

  • Page 48: Caller Filter

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-17 Caller Filter This function allows you to accept or reject any incoming call from the IP address listed in the filter rule for higher security. The call from the IP address of SIP proxy server is always accepted, despite Deny is selected or the IP address of SIP proxy server is not in the filter rule of Allow.

  • Page 49: Static Route

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-18 Static Route Build static routes within an internal network. These routes will not apply to the Internet. Advanced Settings → Static Route Route: Destination network of the route. Route Mask: Subnet mask to apply on destination network.

  • Page 50: Qos Settigs

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-19 QoS Settigs Advanced Settings → QoS ToS IP Precedence: Select the precedence for signaling (data) and voice (voice data). DiffServ (DSCP): Select the number of signaling (data) and voice (voice data) values. Note: For the VoIP Gateway, ToS IP Precedence and DiffServ are the same function. You only select one for priority marking.

  • Page 51: Ddns

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-20 DDNS Advanced Settings → DDNS Enable Dynamic DNS: Check the box to enable DDNS function. It is only necessary when the VoIP Gateway is set up behind an Internet sharing device that uses a dynamic IP address and does not support DDNS.

  • Page 52: Nat Traversal

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-21 NAT Traversal If your VoIP Gateway is set up behind an Internet sharing device, you can select either the NAT or STUN protocol. Advanced Settings → NAT Traversal Enable(NAT Public IP): Check the box to use the IP address of the Internet sharing device if the VoIP Gateway is set up behind an Internet sharing device.

  • Page 53: Dos Protection

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-2-22 DoS Protection Advanced Settings → DoS Protection Enable DoS Prevention: Check the box to prevent DoS attacks from WAN. There are various types of DoS attacking. Leave settings in this field to the default if you are not familiar with it.

  • Page 54: Snmp

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-3 SNMP DVG support SNMP V1, V2 and V3. Please enter required parameter for SNMP V3. If the MIB browser supports SNMP V1 and V2 only, please refer to following configuration: Example for SNMP V2 configuration:...

  • Page 55: Tools

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-4 Tools 3-4-1 Ping Test Use “Ping” to verify if a remote peer is reachable. Enter a remote IP address and click “Test” to ping the remote host. The result would be shown on Result Table Tool →...

  • Page 56: Stun Inquiry

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-4-2 STUN Inquiry Use “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between a STUN server and client. Tool → STUN Inquiry NAT Type: It shows the NAT type of your router.

  • Page 57: System Settings

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-5 System Settings 3-5-1 NTP System settings → NTP Automatically synchronize with Internet time servers: The VoIP Gateway should automatically sync up with time servers. First NTP time server: Select the desired domain name of a NTP server as first priority.

  • Page 58: Login Account

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-5-2 Login Account System settings → Login Account Note: There are two operating levels when entering the Web UI. Logging-in as the ADMIN allows you to change all settings. A Web UI USER only has access to some settings.

  • Page 59: Backup / Restore

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-5-3 Backup / Restore Backup Configurations File System settings → Backup and Restore The current system settings can be saved as a file onto the local hard drive. Click the Backup Settings button to save your current settings to a file.

  • Page 60: System Log

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-5-4 System Log System settings → System log Enable: Check the box to send event notification messages across IP networks to the Server. Server Address: Enter the System Log Server’s IP address. Port: Enter the System Log Server’s listening port. Leave this field to the default if your VoIP Service Provider did not provide you a server port number for System Log Server.

  • Page 61: Software Upgrade

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 3-5-6 Software Upgrade The VoIP Gateway supports a software upgrade function from a remote server. Please consult your VoIP Service Provider for information about the following details. System settings → Software upgrade Upgrade Server: Select the upgrade type: TFTP, FTP, or HTTP.

  • Page 62: Configuring The Voip Gateway Through Ivr

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 4. Configuring the VoIP Gateway through IVR Preparation Connect the power supply, telephone set, telephone cable, and network cable properly. If a static IP is provided, confirm the correct IP settings of the WAN Port (IP address, Subnet Mask, and Default gateway).
  • Page 63 DVG-3032S/3016S User’s Manual VoIP Gateway Configuration Save Settings When all setting procedures are completed, dial 509 (Save Settings) from phone keypad. Wait for about three seconds, you should hear a voice prompt “1 (one).” You can now hang up the phone and please reboot the VoIP Gateway to enable the new settings.

  • Page 64: Ip Configuration Settings-Set The Ip Configuration Of The Wan Port

    DVG-3032S/3016S User’s Manual VoIP Gateway Configuration 4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port Static IP Settings Note: Complete static IP settings should include a static IP (option 1 under 114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your Internet Service Provider (ISP) if you have any question.
  • Page 65 (high-lighted) of each pair of the column (“Input Key”) represents the codes to be entered for the corresponding numbers, alphabets or symbols. For example, to enter “D-Link” according to the table below, enter: 148322495451 Numbers...

  • Page 66: Dialing Principles

    DVG-3032S/3016S User’s Manual Dialing Principles 5. Dialing Principles 5-1 Dialing Options Dial the phone number which you want to call and press # to call out immediately. Note that if the “# (pound)” not dialed, the number will be called out after 4 seconds by default. The period between number dialed and call out is named “Inter Digits Timeout”.
  • Page 67 DVG-3032S/3016S User’s Manual Dialing Principles Start Enter a phone number (D#) Is (D#) Dial the number defined in Speed defined in Dial table? Speed Dial table Is (D#) defined in Extension table? Is (D#) defined in Phone Book table? Is (D#)

  • Page 68: Appendix

    DVG-3032S/3016S User’s Manual Appendix Appendix Product Features  One 10/100Mbps auto-negotiation, auto-crossover RJ-45 Ethernet port  Support static IP, PPPoE and DHCP address assignment and dynamic DNS (DDNS)  QoS: IP TOS (Type of Services) and DiffServ (Differentiated Services) for both SIP signaling and RTP ...
  • Page 69 DVG-3032S/3016S User’s Manual Appendix Configuration & Maintenance  Configuration methods: Telnet  Status reports: Port status Registration status Ping tests Hardware / software information  Firmware Upgrade through TFTP, FTP and HTTP server  Configuration Backup/Restore  Reset button (with restore factory default function) ...

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