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D-Link DVG-2016S User Manual

Voip gateway
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VoIP Gateway
User's Manual
Version 1.3
(11 April 2008)


Table of Contents

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  • Page 1 DVG-2016S/2032S VoIP Gateway User’s Manual Version 1.3 (11 April 2008)
  • Page 2 Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden. Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
  • Page 3: Table Of Contents

    Content 1. Introduction......................1 1-1 Product Overview............................1 1-2 Hardware Description ........................... 2 2. Installation and Applications .................4 2-1 Network Interface............................4 2-2 Telephone Interface Description........................5 3. Gateway Configuration – Use Web Browser ..........6 3-1 Network Settings (WAN) ..........................7 3-2 Network Settings (LAN)..........................
  • Page 4: Introduction

    1. Introduction 1-1 Product Overview The DVG-2016S/2032S VoIP Gateway carries both voice and facsimile over the IP network. It uses the industry standard SIP call control protocol so as to be compatible with free registration services or VoIP service providers’...
  • Page 5: Hardware Description

    DVG-2016S/2032S User’s Manual Hardware Description 1-2 Hardware Description Front Panel DVG-2016S DVG-2032S Power Indicator: green light indicates a normal power supply. Run Indicator: blinking green light indicates normal operation. Alarm Indicator: when the system starts up, the red light will blink. This indicator will also light to indicate any abnormal gateway behavior.
  • Page 6 DVG-2016S/2032S User’s Manual Hardware Description Rear Panel DVG-2016S DVG-2032S WARNING: DO NOT (1) connect the phone ports to each other (FXS to FXS) or (2) connect any phone port directly to a PSTN line (FXS to PSTN) or to an internal PBX line (FXS to PBX extension).
  • Page 7: Installation And Applications

    DVG-2016S/2032S User’s Manual Network Interface 2. Installation and Applications 2-1 Network Interface The network interface is divided into three basic modes as described below: Gateway can be assigned a Public IP Address Gateway can be built under the existing NAT Gateway can be assigned a Public IP address and serve as an IP-sharing router.
  • Page 8: Telephone Interface Description

    2-2 Telephone Interface Description Example for DVG-2016S/2032S: DVG-2016S/2032S connecting directly to phone sets After connecting telephone sets to P1-P16 and P17-P32, users can make direct calls, (P1-P16 and P17-P32 are FXS interfaces). Each set acts as an independent extension line.
  • Page 9: Gateway Configuration - Use Web Browser

    DVG-2016S/2032S User’s Manual Gateway Configuration-Web Browser 3. Gateway Configuration – Use Web Browser The VoIP gateway allows users to configure its settings using a web interface (Web UI). You can access the Configuration Menu by opening a web-browser (e.g., Internet Explorer or Netscape Navigator) and entering the factory default LAN IP address:
  • Page 10: Network Settings (Wan)

    RTP Starting Port UDP: The initial value of the port number for transmitting voice data among gateway(s). Each line requires 2 ports. For the DVG-2016S/2032S gateway 8 UDP ports are required. It is not necessary to change the setting, unless it conflicts with ports used by another network device.
  • Page 11 DVG-2016S/2032S User’s Manual Network Settings ADSL PPPoE Settings Select “PPPoE” and enter the Account Number, Password and Reenter Password to confirm. Then click the “Accept” button at the bottom of the screen. Save the settings, and then restart the system. The system will take about 49 seconds to restart.
  • Page 12 DVG-2016S/2032S User’s Manual Network Settings (DNS) Settings Domain Name Server (DNS): While a gateway is accessing another gateway or a computer with a hostname, it will look up the IP address from the DNS provided by your ISP. Normally, the ISP assigns DNS information while negotiating with PPPoE or DHCP.
  • Page 13 DVG-2016S/2032S User’s Manual Network Settings Using Phone Book Manager Enable Phone Book Manager Server: this allows other gateway users to register the IP address and telephone number in this Phone Book manager. It is recommended that the unit appointed as the Phone Book Manager use static IP.
  • Page 14: Network Settings (Lan)

    DVG-2016S/2032S User’s Manual Network Settings 3-2 Network Settings (LAN) LAN IP/Subnet mask Gateway LAN Port IP address and subnet mask settings. D-Link Systems, Inc.
  • Page 15 DVG-2016S/2032S User’s Manual Network Settings Enable DHCP Server: Enable or Disable DHCP server service of the gateway. IP Pool Starting Address: The first IP address to be assigned to DHCP clients. IP Pool Ending Address: The last IP address to be assigned to DHCP clients.
  • Page 16: Qos Settings

    DVG-2016S/2032S User’s Manual QoS Settings 3-3 QoS Settings WAN QoS ToS/DiffServ (Type of Service/DSCP): Voice packets have the highest priority to ensure telecommunication quality; the larger the value you set, the higher the priority. NOTE: Please contact your ISP when you configure these values.
  • Page 17: Nat/Ddns

    DVG-2016S/2032S User’s Manual NAT/DDNS 3-4 NAT/DDNS NAT Traversal If your gateway is set up behind an Internet sharing device, you can select either the NAT or STUN protocol. NAT Public IP: The IP address used by the gateway should be a private address. Furthermore, users must set Virtual Server Mapping in the Internet sharing device.
  • Page 18 DVG-2016S/2032S User’s Manual NAT/DDNS DDNS D-Link Systems, Inc.
  • Page 19 DVG-2016S/2032S User’s Manual NAT/DDNS These settings are only necessary when the gateway is set up behind an Internet sharing device that uses a dynamic IP address and does not support DDNS. Choose a DDNS Server: The current system allows users to choose either DynDNS、TZO、、PeanutHull or a private server.
  • Page 20: Caller Id

    DVG-2016S/2032S User’s Manual Caller ID 3-5 Caller ID FXS Caller ID Generation: Select this option to enable the caller ID display function on FXS ports. When enabled, the caller’s phone number will be displayed on your phone set when the call comes through.
  • Page 21: Telephony Settings

    (e.g. “please enter an extension number or wait for the operator to connect you”) to use in this situation. Assume that the assigned hotline for DVG-2016S/2032 line 2 is 702 and the wait time is 0 seconds. When Port 2 receives a call from an outside line, it will be automatically diverted to extension 702.
  • Page 22 DVG-2016S/2032S User’s Manual Telephony Settings FAX / Modem: Select the mode to detect if there is a fax tone and transfer the call to a fax line. Function Fax Detection Content of SDP of re-INVITE Receive re-INVITE with T.38 Disable Accept and change RTP to T.38...
  • Page 23 DVG-2016S/2032S User’s Manual Telephony Settings Early Media Treatment: If this variable is disabled, the system will send RTP immediately after a connection with a proxy is set up. The default setting is enabled. If communicating with other gateways encounters problems, please disable this function.
  • Page 24: Sip

    FXS Representative Number: Register all FXS ports as a hunting group. Register: Register to proxy if selected. Invite with ID / Account: The DVG-2016S/2032 can invite to a VoIP trunk gateway without registering to a proxy. Please contact your VoIP service provider.
  • Page 25 DVG-2016S/2032S User’s Manual DNS SRV Settings Use DNS SRV: The gateway asks for the related IP address of SIP Server from the records of DNS SRV. DNS SRV uses several servers for a single domain for SIP proxy, to move services from host to host and design some hosts as primary servers (the highest priority) for a service and others as backups.
  • Page 26 DVG-2016S/2032S User’s Manual Proxy Server IP/Domain: Enter the Proxy Server IP address or URL (Uniform Resource Locator). Proxy Server Port: Enter the Proxy Server listen port number. (The default value is 5060) Proxy Server Realm: This variable is used for gateway SIP account authentication in a SIP server. In most cases, the gateway can automatically detect your SIP server realm.
  • Page 27 DVG-2016S/2032S User’s Manual Enable P-Assert: This variable is for caller ID protection. Privacy Type: Privacy type is used to disguise the caller ID when queried via an ITSP/Third-Party Assertion. SIP Message Resend Timer Base: SIP packet will resend if response did not arrive in the base time set in this column.
  • Page 28 DVG-2016S/2032S User’s Manual Put Caller ID In URI: This feature is to put Caller ID in URL. The Caller ID is located in SIP → Message Header → After [From:], Before [<sip:] by default settings. It will be located in SIP →...
  • Page 29: Calling Features

    DVG-2016S/2032S User’s Manual Calling Features 3-8 Calling Features NOTE: Following features also depends on your VoIP network. Please also check with your service provider on these services. Do Not Disturb: The particular line will only be able to call out when this variable is enabled. All incoming calls will be rejected.
  • Page 30 DVG-2016S/2032S User’s Manual Calling Features Enable Call Feature Code: User could enable/disable some call features with a phone set. NOTE: In most VoIP provider, please disable this function to use call features provided by SoftSwitch. 1. If you would like enable function of FXS #2.
  • Page 31: Advanced Options

    DVG-2016S/2032S User’s Manual Advanced Options 3-9 Advanced Options NOTE: There are two operating levels when entering the Web UI. Logging-in as the Administrator allows you to change all settings. A Web UI user only has access to some settings. Administrator’s Name and Password: Enter the administrator name and password, which has the highest level of control of the gateway.
  • Page 32: Line Settings

    DVG-2016S/2032S User’s Manual Advanced Options NOTE: Out-of-Band DTMF transport method may vary with different VoIP networks, please contact your VoIP provider for their preferred method. Payload Type: payload type of RFC2833. Volume: Defines the volume of RFC2833. SIP_INFO: This is an alternative for DTMF event over IP. When enabled, DTMF is relayed over SIP signaling path using SIP NOTIFY messages.
  • Page 33 DVG-2016S/2032S User’s Manual Advanced Options Codec Settings Preferred Codec Type: Since different voice codecs have different compression ratios, the sound quality and occupied bandwidths are also different. It is recommended that you use the default provided (G.723.1) because it occupies less bandwidth and will provide better sound quality.
  • Page 34 DVG-2016S/2032S User’s Manual Advanced Options Drop Inactive Call This is used as a standard to determine whether or not to hang up the phone. The system will hang up the phone automatically to avoid keeping the line engaged if the detected volume is below the Silence Detection Threshold and the time exceeds the Drop Silent Call Timeout.
  • Page 35: Digit Map

    DVG-2016S/2032S User’s Manual Digit Map 3-10 Digit Map Digit Map now is combined the original feature of Digit Map and Speed Dial. You can use “?” or “%” in the column of Scan Code, VoIP Dial-out and PSTN Dial-out. “?” is a single digit, and “%” is wildcard. It provides a mapping between the number received from user and the replaced or modified number for real dial out.
  • Page 36 DVG-2016S/2032S User’s Manual Digit Map Methods of Digit Map: Method 1- Single mapping: Fill a short code into the Scan Code column, and enter the desired phone number into the VoIP Dial-out column. For example, Scan Code: 55 VoIP Dial-out: 07021234567...
  • Page 37 DVG-2016S/2032S User’s Manual Digit Map For example, Scan Code: 0% PSTN Dial-out: 1805% User Dial Length: 0 Route: Auto Pick up the handset and dial 0423456789. The system will dial 1805423456789 and go through Internet first. If the call is fail to Internet, the system will play busy tone.
  • Page 38: Phone Book

    DVG-2016S/2032S User’s Manual Phone Book 3-11 Phone Book This system can set up and store 100 phone numbers into a phone book and provides an IP address query when calling to other gateway(s). If no Phone Book manager is set within a gateway group, then all gateway systems have to set up phone data to allow each gateway to communicate with the others.
  • Page 39: Caller Filter

    DVG-2016S/2032S User’s Manual Caller Filter 3-12 Caller Filter This function is used to allow or deny SIP invitations from the proxy list ONLY. Filter IP Address: Enter the start IP you would like to allow or deny. Subnet mask: Enter the subnet mask you would like to allow or deny.
  • Page 40: Cdr Settings

    DVG-2016S/2032S User’s Manual CDR Settings 3-13 CDR Settings The user can set up a CDR Server to record call details for every phone call. CDR provides call detail recording in a text file and which can be imported to prepare an analysis report.
  • Page 41: Language

    DVG-2016S/2032S User’s Manual Language 3-14 Language The system provides English, Traditional Chinese, and Simplified Chinese for displaying text on web pages. Changing the language setting also changes the language for IVR (Interactive Voice Response). D-Link Systems, Inc.
  • Page 42: Cpt/Cadence Settings

    DVG-2016S/2032S User’s Manual CPT/Cadence Settings 3-15 CPT/Cadence Settings Please adjust the CPT based on the local PSTN or PBX settings and requirements. FXS Ring Cadence Settings FXS Ring Cadence Settings: Specify the ring cadence for the FXS port. In this field, you specify the on and off pulses for the ring.
  • Page 43: Current Status

    DVG-2016S/2032S User’s Manual Current Status 3-16 Current Status Port Status: it includes if each port registers to Proxy successfully, the last dialed number, how many calls each port has made since the Gateway is start, etc. Server Registration Status: It shows the registration status of DDNS, Phone Book Manager, STUN and UPnP.
  • Page 44: Rtp Packet Summary

    DVG-2016S/2032S User’s Manual RTP Packet Summary 3-17 RTP Packet Summary Display the information of the last completed call. This report contains peer IP, peer port, packets sent, packet received, and packet loss information. Press the Refresh button to get the latest RTP Packet Summary.
  • Page 45: System Information

    DVG-2016S/2032S User’s Manual System Information 3-18 System Information These two pages show the status of the VoIP gateway. The categories are WAN Port Information, LAN Port Information and Model Information. WAN Port Information: it shows IP address, subnet mask, default gateway and DNS server. If you use PPPoE to obtain IP, you will know if the IP is obtained through this method.
  • Page 46: Routing Table

    DVG-2016S/2032S User’s Manual Routing Table 3-19 Routing Table The Routing Table stores the information for particular network destination around the VoIP gateway. Press the Refresh button to generate the details. D-Link Systems, Inc.
  • Page 47: Stun Inquiry

    DVG-2016S/2032S User’s Manual STUN Inquiry 3-20 STUN Inquiry Use “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between a STUN server and client (built-in to the DVG-2016S/2032S gateway). D-Link Systems, Inc.
  • Page 48: Ping Test

    DVG-2016S/2032S User’s Manual Ping Test 3-21 Ping Test Use “Ping” to verify if a remote peer is reachable. Enter a remote IP address and click “Test” to ping the remote host. D-Link Systems, Inc.
  • Page 49: Ntp (Network Time Protocol)

    DVG-2016S/2032S User’s Manual NTP (Network Time Protocol) 3-22 NTP (Network Time Protocol) Time Zone: Set the Time Zone where the gateway resides. Time Server #1~#3: Set the Time Server where the gateway should sync up during start up. D-Link Systems, Inc.
  • Page 50: Snmp

    DVG-2016S/2032S User’s Manual SNMP 3-23 SNMP Enable SNMP Agent: Enable SNMP if selected. Get/Set/Trap Community: Enter Community name to Read, Write and Trap. Trap Host: Enter the IP of the Trap Host. D-Link Systems, Inc.
  • Page 51: Backup/Restore

    DVG-2016S/2032S User’s Manual Backup/Restore 3-24 Backup/Restore You can backup settings to a file and restore settings from that file. You also can restore all settings back to default by selecting Restore Default Configurations and click Restore. • NOTE: the gateway needs for you to Save Settings and Restart so that all settings will be backed up.
  • Page 52: System Log

    DVG-2016S/2032S User’s Manual System Log 3-25 System Log It will send all logs to the server. Please contact with your provider. D-Link Systems, Inc.
  • Page 53: Provision Settings

    DVG-2016S/2032S User’s Manual Provision Settings 3-26 Provision Settings Options in this section are only required for VoIP networks in which a provisioning system has been implemented. Fill in the parameters needed by the Provision Server from your service provider. NOTE: The availability of the above features also depends on your VoIP network. Please check with your service provider about the availability of these services.
  • Page 54: System Operations (Save Settings)

    DVG-2016S/2032S User’s Manual System Operations 3-27 System Operations (Save Settings) Some settings are effective only after Restart. Remember to save all settings using Save Settings before you restart. Save Settings: Save settings after completing changes. The new settings will take effect after the system is restarted.
  • Page 55: Software Upgrade

    DVG-2016S/2032S User’s Manual Software Upgrade 3-28 Software Upgrade The gateway provides a software upgrade function from a remote source. Please consult your service provider for information about the following details. Upgrade Server: Choose the server type given by your provider.
  • Page 56: Logout

    DVG-2016S/2032S User’s Manual Logout 3-29 Logout The gateway only allows one user at a time to log-in, so whenever a change is made, please save the settings and restart the system, or logout to avoid a situation where other users cannot log-in to change settings.
  • Page 57: Configuring The Gateway Through Ivr

    DVG-2016S/2032S User’s Manual Gateway Configuration-IVR 4. Configuring the Gateway through IVR VoIP transmits voice data (packets) via the Internet. One effect of this is that telecommunications quality is closely related to the condition and status of the network environment. If any of the parties involved in VoIP communications has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor.
  • Page 58 DVG-2016S/2032S User’s Manual Gateway Configuration-IVR Save Settings After completing all of your settings, dial 509 (Save Settings). Wait for about three seconds, you should hear a confirmation tone “1.” You can now hang up the phone. Please reboot the gateway to enable the new settings.
  • Page 59: Ip Configuration Settings-Set The Ip Configuration Of The Wan Port

    DVG-2016S/2032S User’s Manual Gateway Configuration-IVR 4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port Static IP Settings NOTE: Complete static IP settings should include a static IP (option 1 under 114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your Internet Service Provider (ISP) if you have any questions.
  • Page 60 DVG-2016S/2032S User’s Manual Gateway Configuration-IVR Select a PPPoE After entering IVR mode, dial 114. After hearing “Enter value,” dial 3 (to select PPPoE). PPPoE Account Settings After entering IVR mode, dial 121. After hearing “Enter value”, enter the account number followed by”#”.
  • Page 61 The second column in each pair (“Input Key”) tells you what code to enter for the corresponding number, letter or symbol. For example, to enter “D-Link” using the codes below, enter: 148322495451...
  • Page 62: Dialing Principles

    DVG-2016S/2032S User’s Manual Dialing Principles 5. Dialing Principles 5-1 Dialing Options Dial the phone number which you want to call and press # to call out immediately, or wait until the “Inter Digits Timeout” expires. If the phone number fits the setting of the Digit Map, the gateway dials out the phone number through the assigned interface automatically.
  • Page 63 DVG-2016S/2032S User’s Manual Dialing Principles Start Enter a phone number (D#) Is (D#) Dial the number defined in Digit defined in Map table? Digt Map table Is (D#) defined in Extension table? Is (D#) defined in Phone Book table? Is (D#)
  • Page 64: Appendix

    DVG-2016S/2032S User’s Manual Appendix Appendix Product Features • • • • • • • • • • Voice Features • 16/32 combination of FXS • FXS), DVG-2032S (16FXS). • • • • • • • • • • • •...
  • Page 65 DVG-2016S/2032S User’s Manual Appendix Configuration & Maintenance • • • • • • Front Panel LED : voice ports, WAN, LAN, Run, Power, Alarm • Optional Auto Provisioning Server (APS) for mass deployment D-Link Systems, Inc.

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