Troubleshooting - Westinghouse WHC5500 Owner's Manual

TROUBLESHOOTING

!
WARNING
Before attempting to service or
troubleshoot the generator, the owner
or service technician must first read
the owner's manual and understand
and follow all safety instructions.
Failure to follow all instructions may
result in conditions that can lead to
voiding of the EPA certification or
product warranty, serious personal
injury, property damage or even death.
PROBLEM
Engine is running, but no
electrical output.
Engine will not start or
remain running while trying
to start.
POTENTIAL CAUSE
1. Circuit breakers are tripped.
2. The power cord's plug
connector is not fully engaged
in the generator's outlet.
3. Faulty or defective power cord
4. Faulty or defective electrical
appliance
5. If trying 1-4 above does not
solve the problem, the cause
might be the generator has a
fault.
1. Fuel shutoff valve is in the OFF
position.
2. Generator is out of gasoline.
3. Fuel flow is obstructed.
4. Unit is overchoked.
5. Starting battery may have
insufficient charge
6. Dirty air filter
7. Low oil level shutdown switch
is preventing the unit from
starting.
8. Spark plug boot is not fully
engaged with the spark plug tip.
9. Spark plug is faulty.
10. Dirty/plugged spark arrestor
11. Stale fuel
12. If trying 1-11 above does not
solve the problem, the cause
might be the generator has a
fault.
TROUBLESHOOTING
1. Reset the circuit breakers and check for overload
condition (see pages 22 and 24).
2. Verify plug connector is firmly engaged in the
generator's outlet. If using the 240V outlet, make sure
plug connector is rotated 1/4 turn in the clockwise
direction.
3. Replace power cord.
4. Try connecting a known good appliance to verify the
generator is producing electrical power.
5. Take the generator to your nearest authorized
service dealer.
1. Move the fuel shutoff valve to the ON position (see
pages 23 and 24).
2. Add gasoline to the generator (see page 21).
3. Inspect and clean fuel delivery passages.
Move the choke lever halfway between the ON and
4.
OFF positions (see pages 23 and 24).
5. On electric start models only. Check battery output
and charge battery as necessary.
6. Check and clean the air filter (see pages 28-30).
7. Check oil level and add oil if necessary (see pages
27 and 28).
8. Firmly push down on the spark plug boot to ensure
the boot is fully engaged (see pages 30 and 31).
9. Remove and check the spark plug. Replace if faulty
(see pages 30 and 31).
10. Check and clean the spark arrestor (see page 31).
11. Drain fuel and replace with fresh fuel (see page
21).
12. Take the generator to your nearest authorized
service dealer.
SOLUTION
35