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11. Warranty & Contact Details
TEN YEAR LIMITED WARRANTY
Warranty
Chubb warrants to the original consumer purchaser that each new
smoke alarm will be free from defects in materials and
workmanship under normal use for a period of 10 years from the
date of purchase. To the extent permitted by law, Chubb agrees to
repair or replace (at our discretion) any defective product on
presentation of the proof of purchase.
Australia warranty claims:
Where the goods are offered for sale in Australia, the benefits to the
consumer given by this warranty are in addition to other rights and
remedies of the consumer under the Australian Consumer Law and
other applicable laws relating to the goods. Our goods come with
guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
New Zealand warranty claims:
Where the goods are offered for sale in New Zealand, the benefits to
the consumer given by this warranty are in addition to other rights
and remedies of the consumer under relevant New Zealand
consumer protection laws and other applicable laws relating to the
goods. Our goods come with guarantees that cannot be excluded
under relevant New Zealand consumer protection laws. You are
entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
Exclusions
Subject to non-excludable laws, this warranty does not cover:
•
normal wear and tear to the product or parts
•
batteries or other consumables included with this product
(excluding sealed non replaceable battery models)
•
damage to the product caused by accidents, misuse, abuse, lack of
reasonable care, tampering or repair by a person not authorised by
Chubb
•
any product that has not been installed, operated or maintained in
accordance with the manual or operating instructions provided with
the product
•
any damage caused by improper power input or improper cable
connection
any indirect or special loss or damage of any kind
•
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