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HP Officejet LH 6000 Service Manual

Hewlett-packard printer service manual.
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HP NetServer LH 6000/LH 6000r
Online Version: 1.1
Last Updated: May 2000

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   Summary of Contents for HP Officejet LH 6000

  • Page 1: Service Manual

    HP NetServer LH 6000/LH 6000r Service Manual Online Version: 1.1 Last Updated: May 2000...

  • Page 2

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    Mass Storage Guidelines ... 22 Accessory Board Guidelines ... 23 Hot Addition and Replacement of Hot Plug PCI Boards... 23 Online Replacement, Hot Swapping, of a PCI Adapter ... 24 Remote Control (Top Tools) Board ... 24 HP NetRAID Guidelines ... 24...

  • Page 4: Table Of Contents

    Replaceable Parts List ...38 Keyboards ...41 Power Cords ...41 Cabling Diagram ...41 4 . Diagnostics ...43 Diagnostic Tests ...43 Diagnostics Description...43 HP NetServer DiagTools ...44 DiagTools Capabilities ...44 Event Log Menu ...45 POST Routines...46 Beep Codes...47 Error Messages ...48 5 . Troubleshooting ...55...

  • Page 5: Table Of Contents

    Service Tools Required... 79 Replacing Power Supply Module(s) ... 79 Replacing the Control Panel ... 80 Replacing the HP NetRAID DIMM ... 81 Replacing the System Battery... 82 Replacing the NetRAID Battery Backup Module (Optional)... 84 Replacing System Memory ... 85...

  • Page 6: Table Of Contents

    Replacing a VRM...89 Replacing the Power Supply Fans ...90 Replacing the Rear Chassis Fans...91 Replacing the I/O Fans...92 Replacing the Processor Fans ...92 Replacing the Hot Swap Mass Storage Cage...94 Replacing the I/O Board ...95 Replacing the Processor Board...97 Replacing the System Board...99 Replacing the Power Management/Interconnect Board ...101 Replacing the PCI Hot-Swap Assembly...103 Index...105...

  • Page 7: General Information, Notice To Service Technicians, Removing Covers - Pedestal Lh6000

    1 General Information Notice to Service Technicians This is the service document for the HP NetServer LH6000 server. You also need to access the HP NetServer LH6000 Installation Guide which comes with the server and is also available on the Network Server Division WEB site and on the Information Assistant Documentation CD-ROM.

  • Page 8

    Lift it up and away from the chassis. 5. Remove the right cover by loosening the thumbscrew and pulling the cover forward to disengage it. Lift it outward and away from the chassis. Removing the HP NetServer LH 6000 Bezel...

  • Page 9: Removing Covers - Rack Mount Lh6000r

    1. Extend the anti-tip foot from under the front of the rack. WARNING This anti-tip device must be extended to prevent the rack and NetServer from tipping over, which could damage the NetServer and injure people. Top Cover Thumbscrew Thumbscrew Right Cover HP NetServer LH 6000 Covers...

  • Page 10

    2. Remove the bezel from the front of the HP NetServer by swinging the bezel open (past 90 degrees) until it releases from the three posts on the bezel hinge. 3. Use a Torx 15 screwdriver to unscrew the four screws securing the HP NetServer to the rack.

  • Page 11: Right Cover, Bottom Cover

    Z-bracket, remove the two screws that connect the Z-bracket to the column at the rear of the HP NetServer. Save the Z-bracket for future use. 6. At the front of the HP NetServer, pull the NetServer forward from the rack until you hear the lockout device engage with a click.

  • Page 12: Top Cover

    CAUTION The HP NetServer covers are heavy. Support them as you remove them, and allow room to move them away from the HP NetServer and for storage. 7. Remove the Top Cover by loosening the thumbscrew and sliding the cover forward to disengage it.

  • Page 13: Removing The System Board Assembly

    1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation. 2. Power down the HP NetServer. 3. Disconnect the power cords and cables, and if necessary, label each one to support re- assembly.

  • Page 14

    CAUTION Do not operate the HP NetServer for more than sixty minutes without first installing all covers and the front bezel. Operating the system without all covers in place reduces critical cooling airflow over some components, such as hard disk drives and processors.

  • Page 15: Front View

    Front View Front of LH6000r Chassis Front of LH6000 Chassis LH 6000r Bezel and Front Panel Console Reset LH 6000 Bezel and Front Panel Console Front Panel Console Protective Door (shown open) Front Panel Console...

  • Page 16: Rear View, Lights And Indicators

    With the Redundancy Kit installed, a power supply can be hot-swapped. Lights and Indicators This is the HP NetServer LH 6000's Front Panel Console (LH 6000r is similar, but has no lock). Lock Status...

  • Page 17: Front Panel Console Switch And Indicator Descriptions

    Control DC Power Switch Turns the HP NetServer on and off. This switch is under the door on the front panel. and LED Push once to turn on, again to turn off. As long as the AC power is connected to the HP NetServer, standby power is present.

  • Page 18: Indicators And Controls Behind The Lh 6000r Front Bezel, Hard Disk Drive Led Indicators

    Indicators and Controls behind the LH 6000r Front Bezel Headphone Jack Activity LED Internal Drive Bays (Non-hot-swap) Hard Disk Drive LED Indicators Each hot-swap hard disk drive module has to LED apertures on its front, one for power status and one for activity status.

  • Page 19: Leds At The Rear Of The Chassis

    Status LED Red Fast Flashing Amber Normal Flashing Green Solid Red Solid LEDs at the Rear of the Chassis PCI Attention LEDs If a hot plug board needs attention, its LED glows amber. When an amber PCI LED appears, you must remove the cover to see the internal PCI Power LEDs for each hot plug PCI slot.

  • Page 20: Main Menu

    You can safely remove the board from this slot. You can safely remove the board from this slot. Indicates this HP NetServer Status: LAN Status: The LAN is connected and data is being transferred at 10Mbps. The LAN is connected and data is being transferred at 100Mbps.

  • Page 21: Viewing System Information, Event Log Menu

    4. To exit the Main Menu, press Escape. Viewing System Information Use the HP NetServer’s status screen and buttons to view system configuration information, a log of current and past conditions, replaceable parts information, adjust screen contrast, and more. Front Panel Console Buttons...

  • Page 22

    Chapter 1 General Information...

  • Page 23: System Information, Boot Priority, Irq Settings, Connector Pinouts, Video Connector Pinouts

    The BIOS automatically assigns the IRQs (hardware interrupts) for each PCI slot and embedded device in the HP NetServer during boot. These assignments trigger the NOS to enable the APIC (Advanced Programmable Interrupt Controller). APIC takes advantage of the expanded set of non-conflicting IRQs for those accessory boards requiring more than one IRQ per slot.

  • Page 24: Serial Port Connector

    Video Connector Pinouts Pin Number Green Blue Monitor ID bit 2 Monitor self test (ground) Red return (ground) Green return (ground) Blue return (ground) Serial Port Connector Serial Port Connector Pinouts Pin Number Function Pin Number Serial Port Connector Pinouts Signal Description Data carrier detect Receive data...

  • Page 25: Parallel Port Connector, Pin Narrow Scsi Port Connector

    Data bit 4 a Data bit 5 a Data bit 6 a Data bit 7 a a. All data bits are sent to a printer in an 8-bit parallel format. b. The signal is active low. 50-Pin Narrow SCSI Port Connector Position 25...

  • Page 26: Mini-din Connectors

    Pin Number Signal Description 15-25 35-36 Ground Mini-DIN Connectors Mini-DIN Connector Pinouts for the Mouse and Keyboard Mini-DIN Connector Pinouts for the Mouse and Keyboard Pin Number Pin Number Reserved Ground -DB(0)7 -DB(1) -DB(2) -DB(3) -DB(4) -DB(5) -DB(6) -DB(7) -DB(P) Signal Description Data signal Not used...

  • Page 27: Memory Guidelines

    LAN Connector Pin Number Memory Guidelines The standard memory configuration is 256 MB of interleaved memory, one 128 MB DIMM in socket 1A and one 128 MB DIMM in socket 1B. Expansion is accomplished by adding pairs of equal size DIMMs in stipulated slots up to the maximum configuration of 8 GB.

  • Page 28: Mass Storage Guidelines

    Mass Storage Guidelines This HP NetServer has a flexible mass storage system. You can install up to six hot-swap devices in the primary hot-swap mass storage cage and you can install an additional six hot-swap devices in the optional, secondary cage.

  • Page 29: Accessory Board Guidelines, Hot Addition And Replacement Of Hot Plug Pci Boards

    National Electrical Code. (All Hewlett Packard boards comply with Class 2.) You can configure the HP NetServer to boot from a PCI-based DAC inserted into a PCI slot. Use the Symbios Configuration Utility to select a different PCI slot when scanning for boot devices.

  • Page 30: Online Replacement, Hot Swapping, Of A Pci Adapter, Remote Control (top Tools) Board

    RAID array. This HP NetServer is shipped with SCSI A channel enabled as a RAID channel, and the included hot-swap drive is not configured. You can either disable SCSI A channel as a RAID channel, or configure the drive(s) in the hot-swap cage as a RAID array.

  • Page 31: To Configure The Drive(s) In The Hot-swap Cage As A Raid Array, Processors Guidelines

    Refer to the Integrated HP NetRAID Controller Configuration Guide for further configuration information. Processors Guidelines The installation procedure is the same for the rack-mount and the pedestal HP NetServer once you gain access to the system board assembly Configuration Switches S1-S4 – CPU Speed...

  • Page 32: Technical Specification, Video

    Your HP NetServer is equipped with built-in video support provided by an ATI Rage II C controller. The video memory used for the HP NetServer LH 6000 or HP NetServer LH 6000r is a 16Mbit (2MB) SGRAM, with architecture of 256K x 32 bit x 2 banks.

  • Page 33: Environment Specifications, Dimensions

    Back Weight and Dimensions NOTE A fully loaded HP NetServer can weigh up to 173 pounds. Follow local regulations, and use one person for every 40 pounds of HP NetServer weight when lifting it. HP NetServer LH 6000 Height Width 56°...

  • Page 34: Power Requirements, Switch Settings

    Depth Weight HP NetServer LH 6000r Height Width Depth Weight Power Requirements Power Supply Specifications: Three power supplies, plus one for redundancy Power supply type Input voltages: Nominal: Range: Power availability: Minimum System Requirements Voltage Volt/Amps Switch Settings The configuration switch, S1, is located on the lower left of the system board of the system board assembly.

  • Page 35

    CPU Speed CPU Speed CPU Speed Clear Config Clear Password Not Used Configuration Switches S1-S4 – CPU Speed Speed Switch 1 550 MHz 600 MHz 650 MHz 700 MHz 750 MHz NOTE Not all processor speeds are supported. Switch Switches 1 and 4 of dual in-line switch, S1, shown in the ON position.

  • Page 36: System Board Assembly Illustration, System Board Illustration

    Processor Guidelines before installing or replacing processors. CAUTION Some switches, if incorrectly set, may result in damage to system components. Damage due to incorrect switch settings is not covered by the HP warranty. DIMM Slots System Board...

  • Page 37: I/o Board Illustration

    I/O Board Illustration The figure shows locations of the major components on the I/O board. Remote Management Slots 1- 4 Non-hot-plug Slots 1- 6 33 MHz/64 Bit Slots 5- 8 Hot-plug Slots 7 and 8 +3.3V or +5V 66 MHz/64 Bit Power LEDs I/O Memory Attention LEDs...

  • Page 38: Power Management/interconnect Board Illustration

    Power Management/Interconnect Board Illustration The figure shows locations of the major connections on the Power Management/Interconnection board. FAN PAIR B POWER MASS STORAGE POWER I/O BOARD CONNECTORS CHASSIS FRONT SYSTEM BOARD CONNECTORS CONTROL PANEL MASS STORAGE POWER FAN PAIR A POWER FLOPPY CNTRL...

  • Page 39: Parts Information, Exploded View - Covers, Bezel, Front Panel

    3 Parts Information Exploded View - Covers, Bezel, Front Panel...

  • Page 40: Exploded View - Power Supply, I/o Board, Fans

    Chapter 3 Parts Information Exploded View - Power Supply, I/O Board, Fans...

  • Page 41: Exploded View - Mass Storage

    Chapter 3 Parts Information Exploded View - Mass Storage...

  • Page 42: Exploded View - System Board Assembly

    Exploded View - System Board Assembly...

  • Page 43: Exploded View - Exhaust Fans

    Chapter 3 Parts Information Exploded View - Exhaust Fans System Board Assembly (See exploded view)

  • Page 44: Replaceable Parts List

    NOTE These part numbers are the numbers available at the time of publication. Part numbers may be revised after the publication date. HP's parts price list database will generally contain a pointer to the revised part number. When replacing the system board, remove the processor(s), terminator(s) (where used), and VRM(s) and transfer these to the new system board.

  • Page 45

    Fig. Description Front Card Hold Down I/O fan PCI card guide/ I/O fan support Power supply fans w/frame Forward I/O side air baffle Rear I/O side air baffle PCI latch (part of item 17) PCI latch, Hot Plug (part of item 17) 1.44 MB floppy disk drive CD ROM drive CD ROM/Tape drive mounting trays...

  • Page 46

    Fig. Description Processor card cage cover System Board Bulkhead System Board Carrier System board System battery DIMM 128MB SDRAM DIMM 256MB SDRAM DIMM 512MB SDRAM DIMM 1GBMB SDRAM Processor board Voltage Regulator Module PIII/550 512KB Processor PIII/550 1MB Processor PIII/550 2MB Processor Processor Terminator/Baffle Assembly Processor Terminator, Part of Item 52 Processor fan...

  • Page 47: Keyboards, Power Cords, Cabling Diagram

    Keyboards Language D4950-63001 Arab/French D4950-63025 Portuguese D4950-63027 Cyrillic D4950-63030 Belgian/Flemish D4950-63014 Italian D4950-63017 Arab/English D4950-63020 Korea/Hangu D4950-63021 Taiwan D4950-63023 Poland D4950-63035 Hungarian D4950-63037 Turkish D4950-63035 Power Cords Country Australia/New Zealand Canada/United States Denmark Europe Cabling Diagram Primary Power Supply Cage Cable Secondary Power Supply Cage Cable Cables and Part Numbers Cable...

  • Page 48

    HP NetServer LH6000/LH6000r Cabling: Data Front Panel Display Cable P/O To rear panel Management Port I/O Board Cabling: Power To Secondary (Optional) Hot-Swap Mass Storage Cage Power Supply Redundant Power Supply Power Management/Interconnection Board To Primary Hot-Swap Mass Storage Cage...

  • Page 49: Diagnostics, Diagnostic Tests, Diagnostics Description

    When the server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of the server. The following are the kinds of errors a user might get with the HP NetServer.

  • Page 50: Hp Netserver Diagtools, Diagtools Capabilities

    The user prepares DiagTools software for use by transferring it to diskette. Then the DiagTools diskette is used to boot the server. A basic suite of tools checks key HP NetServer components, and a menu of advanced tests is available for in-depth testing.

  • Page 51: Event Log Menu

    Error codes can be viewed on line from the DiagTools User menu within the advanced series of tests, or you can refer to Chapter 3 of the HP NetServer DiagTools Error Reference and User Guide. Advantages and Limitations of Hardware Diagnostics Off-line diagnostic software is useful in making sure that hardware has been eliminated as the cause for possible system problems.

  • Page 52: Post Routines

    CMOS RAM Test Checks the CMOS RAM for start-up power loss, verifies these CMOS RAM checksum(s): ISA, HP, and CMOS RAM checksum. Test failure causes error codes to be displayed. Description...

  • Page 53: Beep Codes

    Test Cache Memory Test Tests the processor's on-chip (internal) cache RAM. Test failure causes an error message to be displayed and the boot process to abort. Keyboard/Mouse Checks for proper operation of the Keyboard/Mouse Controller. Test failure Controller Test causes an error code to be displayed. Timer 0/Timer 2 Test Tests Timer 0 and Timer 2.

  • Page 54: Error Messages

    In case of further errors, your system board may need to be replaced. Contact your service representative. 0011 When the HP NetServer remains unplugged for a long period of time, the battery that provides the current to keep the system date and time may become discharged.

  • Page 55

    0041 Internal data, the product type, has been lost or has not been initialized. Pressing [F2] will automatically run the HP Product Utility and allow you to re-enter this data. Be careful, you have to choose the right value according to the system you have.

  • Page 56

    To correct this problem reset the Management Controller by powering off the HP NetServer and disconnecting the power cords for 20 seconds. Reconnect the power cords and power on the HP NetServer. If the error persists, your system board may need to be replaced. Contact your service representative.

  • Page 57

    4. If the problem persists, your flexible disk drive may need to be replaced. Contact your service representative. 0306 The system board self-test has detected a general failure on the integrated flexible disk controller. Your system board may need to be replaced. Contact your service representative. 0310 The flexible disk drive A is not responding but is configured in the Setup utility.

  • Page 58

    The memory module sockets are put in the following order: 071X=A, 072X=B, and 073X=C. 2. Remove the memory module from its socket and clean the edge connector. Refer to your HP NetServer LH 6000/LH 6000r Installation Guide for handling precautions.

  • Page 59

    You must correct this problem in order to avoid possible malfunction or reliability problems. To correct the problem, update your BIOS by running the flash utility from your HP NetServer Navigator CD- ROM. To do this, insert the HP NetServer Navigator CD-ROM in the CD-ROM drive and power-cycle your system.

  • Page 60

    You must correct this problem in order to avoid possible malfunction or reliability problems. To correct the problem, update your BIOS by running the flash utility from your HP NetServer Navigator CD- ROM. To do this, insert the HP NetServer Navigator CD-ROM in the CD-ROM drive and power-cycle your system.

  • Page 61: Troubleshooting, Preventive Maintenance Procedures, Troubleshooting Tips

    5 Troubleshooting Preventive Maintenance Procedures Refer to this table for preventive maintenance procedures for this HP NetServer. Be sure to turn off power to the NetServer when cleaning it. Component Time Frame Keyboard Regularly Monitor screen Regularly Mouse Regularly Tape drive heads...

  • Page 62: General Troubleshooting Sequence

    To troubleshoot an installation problem, perform the following checks in the order given: • Unplug the power cords, wait 20 seconds, plug the power cords in again, and restart the HP NetServer. Check for normal operation. Check all cable and power connections, including those in the rack, etc.

  • Page 63: The System Will Not Power Up, The System Will Not Boot, Intermittent Failures

    You may need to clear the system configuration if a program has corrupted the configuration, or if incorrect settings made in the Setup utility have made the display unreadable. To clear the system configuration, the procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the system board assembly.

  • Page 64

    2. Power down the HP NetServer. 3. Disconnect the power cords and cables and, if necessary, label each one to support re- assembly. CAUTION The power supplies will continue to provide standby current to the NetServer until the power is disconnected.

  • Page 65: Password Problems

    5. Move switch 6 on the system board (labeled "Clear Password") to the ON position. 6. Plug in the power cords. Turn on power to the HP NetServer and allow it to complete its startup routine. The old password will be erased.

  • Page 66: Bios Recovery

    If the BIOS becomes corrupted, it is possible to perform a BIOS recovery to correct the condition. A BIOS Update diskette must be created from the HP NetServer Navigator CD-ROM to be used in flashing the new BIOS into the NetServer. To update the BIOS, you enable the Boot Block by setting the Boot Block switch (switch 7) of the configuration switch on the system board assembly to the ON (enabled) position.

  • Page 67: Troubleshooting Checklist

    2. Check that all equipment connected to the HP NetServer is turned on. 3. Verify that power is available and is within specification. 4. Check that the HP NetServer is configured correctly in the Setup Utility by pressing [F2] during the boot process or by booting the HP NetServer Navigator CD-ROM.

  • Page 68: General System Problems

    When certain critical conditions exist, the server shuts down all power. NOTE It is a good idea to run the Event Log Display Utility on the HP NetServer Navigator CD-ROM as part of regular maintenance procedures so that you can check to see if any problems have been logged to the file.

  • Page 69

    6. Make sure all system fans are working. 7. Boot the HP NetServer Navigator CD-ROM and run the Error Logging utility. If the system powers up and immediately shuts down, CMOS might be corrupted. You may need to clear CMOS and reconfigure your system.

  • Page 70: Memory Problems

    Reseat the DIMMs on the system board. 4. To check that the system board is installed and configured correctly: 5. If the HP NetServer indicates there is not enough memory, and if the customer does not want to add memory, try these steps: a.

  • Page 71: Cd-rom Problems

    CD-ROM Problems Symptoms: The CD-ROM drawer will not open. If the CD-ROM drawer fails to open when you press the Eject Button or with software commands, do the following: 1. Turn off all power to the computer. 2. To open the drawer, insert a pointed object, such as a paper clip, into the emergency eject hole and push in about 1.75 inches (40 mm).

  • Page 72: Flexible Disk Drive Problems

    The NetServer won't boot from the CD-ROM. Use the Setup Utility to make sure the CD-ROM drive is bootable: 1. Review the Troubleshooting Checklist and Boot Device Priority before you continue. Press <F2> to enter SETUP or <ESC> to enter Boot Menu 2.

  • Page 73: Keyboard And Mouse Problems, Network Interface Card Problems

    8. If the problem persists, replace the system board. The mouse does not work or is intermittent. The HP NetServer automatically detects a mouse when one is installed. If the mouse or other input device is not working, perform the following: 1.

  • Page 74: Power Problems

    Most hub and switch connections require straight-through cable; consult their documentation. If you're directly connecting two computers (with no hub or other device), use a “crossover” cable. 2. Verify that there are no resource conflicts between the NIC and any other accessories in the HP NetServer. Check the Setup Utility.

  • Page 75: Scsi Subsystem Problems

    4. Make sure that any installed SCSI controller is installed and configured correctly. 5. For any SCSI devices installed in an enclosure external to the HP NetServer chassis, make sure that Ultra SCSI is disabled on this controller. SCSI devices external to the HP NetServer chassis are supported in Fast SCSI mode only.

  • Page 76

    If the banner is not displayed the external SCSI controller is not recognized. ◊ ◊ ◊ ◊ 9. Verify that the SCSI bus is terminated at both ends. By default, HP SCSI controllers are terminated. When a device is connected to a connector on the controller, bus termination for that connector is disabled.

  • Page 77

    2. Run the DiagTools and verify the integrity of the SCSI buses, and other switch settings on the external storage devices are correct. Verify that each SCSI device is assigned a unique SCSI 3. If you don't see the SCSI BIOS banner during system start: "Symbios, Inc.

  • Page 78

    17. Check that all SCSI devices LVD (low voltage differential) SCSI and that no SE (single-ended) SCSI devices have been added to the bus. Hot-swap drives shipped by HP are set for LVD operation. Drives set for SE operation may used, but they will slow down the transfer rate considerably. Please refer to the user documentation for the device to determine which device you are using.

  • Page 79: Video/monitor Problems

    The SCSI subsystem stops working. If the SCSI subsystem should stop working, do the following: 1. Review the Troubleshooting Checklist and "Mass Storage Guidelines" in Chapter 2 before you continue. 2. Run DiagTools. Verify that the SCSI ID and other switch settings are correct and get specific information or verification that the problem is the SCSI bus.

  • Page 80

    6. If the problem persists, and if the power cord is detachable, try a known good power cord. 7. Unplug the power cord and wait 30 seconds. Plug in the power cord and turn on the HP NetServer. Wait a full 2 minutes. Check that the monitor starts displaying normally.

  • Page 81: Configuration Problems

    13. Check to see if the monitor connector's pins are bent. If the pins are bent, slowly but carefully straighten them. 14. Connect the monitor cable to the HP NetServer video connector and turn on the HP NetServer. If there is a display, but characters are the wrong size or the display is the wrong color: a.

  • Page 82: Verifying Hard Disk Drive Operation

    4. Turn off AC power to the HP NetServer, then reboot to see if the date and time was saved. 5. If date and time are still requested, and the battery is good, perform the next procedure. The configuration information is frequently lost and the battery is good If the battery is good and you cannot save system configuration, do the following 1.

  • Page 83: Processor Problems

    Restart the HP NetServer to determine whether the LEDs now become illuminated during the POST. If not, contact your reseller. 4. If one or both LED indicators on a single module are not illuminated during the POST, the module may be installed incorrectly, or its light pipes may be damaged.

  • Page 84: Printer/datacomm Problems

    6. Make sure that the printer is on-line. 7. Examine the printer for a paper jam. 8. Run the printer internal self-test (if it has one) to make sure that the printer is functional. Refer to the printer’s manual for instructions.

  • Page 85: Replacing Parts, Safety Information, Service Tools Required, Replacing Power Supply Module(s)

    1. Back up the hard disk drive(s) and save the configuration. 2. If necessary, shutdown the network operating system (see caution above). 3. Turn off the HP NetServer (if required; see caution above) and display. 4. Disconnect all telephone cables and power cords (if required; see caution above).

  • Page 86: Replacing The Control Panel

    7. Tighten the two thumbscrews on the module. 8. Connect all telephone cables and power cords. 9. Turn on the HP NetServer and display. Replacing the Control Panel The control panel contains power, keyboard lock, and reset buttons, as well as the LCD and status LEDs.

  • Page 87: Replacing The Hp Netraid Dimm

    6. Unhook the control panel cable from the I/O board. 7. Remove the two screws securing the control panel to the chassis. 8. Remove the control panel from the HP NetServer by guiding the cable out through the hole in the chassis sheet metal.

  • Page 88: Replacing The System Battery

    Replacing the System Battery DIMM Slots Battery The installation procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the system board assembly. NOTE: The I/O board does NOT have to be removed to swap out the DIMM.

  • Page 89

    14. Replace the two screws securing the system board assembly to the chassis. 15. Close up the HP NetServer. 16. Reconnect power cords and cables. 17. Restore HP NetServer to normal operation. Reset the time and date if necessary. This completes your battery installation.

  • Page 90: Replacing The Netraid Battery Backup Module (optional)

    Unplug cable Battery Backup Module (BBM) The installation procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the I/O side of the chassis. 1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation.

  • Page 91: Replacing System Memory

    CAUTION Extend the anti-tip foot prior to any work on a rack-mount server. The replacement procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the system board assembly. 1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation.

  • Page 92

    system board assembly, the DIMM slots region of the system board is accessible when the bottom cover of the LH 6000r is removed and the left cover of the LH 6000 is removed. 5. Remove the two screws securing the system board assembly to the chassis. 6.

  • Page 93

    9. Identify the slot location for the DIMM being replaced. 10. Remove and Replace the DIMM: a. Spread the latches outward on each socket receiving a DIMM. b. Remove a DIMM, handling the module by its edges. c. Align the notches on the replacement DIMM with the slot keys on the socket. d.

  • Page 94: Replacing A Processor

    15. Restore HP NetServer to normal operation. This completes your DIMM installation. Replacing a Processor The procedure is the same for the rack-mount and the pedestal HP NetServer once you gain access to the system board assembly. Processor 1. Place the system board assembly on an anti-static pad.

  • Page 95: Replacing A Vrm

    5. Open the latches on top of the new processor 6. Align the processor being replaced over the next available slot so that the heat sink faces away from the system board for processors 1, 2, and 3 and towards the system board for processors 4, 5, and 6.

  • Page 96: Replacing The Power Supply Fans

    Follow these instructions to remove and replace the power supply fans: 1. Back up the hard disk drive(s) and save the configuration. 2. If necessary, shutdown the network operating system. 3. Turn off the HP NetServer and display. 4. Disconnect all telephone cables and power cords. 5. Remove cover.

  • Page 97: Replacing The Rear Chassis Fans

    1. Back up the hard disk drive(s) and save the configuration. 2. If necessary, shutdown the network operating system. 3. Turn off the HP NetServer and display. 4. Disconnect all telephone cables and power cords. 5. Remove the side cover.

  • Page 98: Replacing The I/o Fans, Replacing The Processor Fans

    Follow these instructions to remove and replace the I/O fans: 1. Back up the hard disk drive(s) and save the configuration. 2. If necessary, shutdown the network operating system. 3. Turn off the HP NetServer and display. 4. Disconnect all telephone cables and power cords. 5. Remove cover.

  • Page 99

    3. Turn off the HP NetServer and display. 4. Disconnect all telephone cables and power cords. 5. Remove the right side cover (HP NetServer LH 6000) or the bottom cover (HP NetServer LH 6000r). 6. Remove the individual fan assembly by pressing the handles and pulling the assembly out of the chassis.

  • Page 100: Replacing The Hot Swap Mass Storage Cage

    1. Back up the hard disk drive(s) and save the configuration. 2. If necessary, shutdown the network operating system. 3. Turn off the HP NetServer and display. 4. Disconnect all telephone cables and power cords. 5. Remove the bezel and the appropriate cover(s).

  • Page 101: Replacing The I/o Board

    11. Slide the cage out of the chassis. Install the new cage by reversing the removal procedure. Replacing the I/O Board The procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the I/O board.

  • Page 102

    5. Remove the two I/O fans. 6. Remove the front board hold-down. 7. Remove all PCI boards. 8. Remove the PCI board guide. 9. Disconnect all cables from the I/O board. 10. Remove the 3 screws at the rear of the I/O board that secure it to the chassis. 11.

  • Page 103: Replacing The Processor Board

    This completes your I/O board installation. Replacing the Processor Board The procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the system board assembly. 1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation.

  • Page 104

    CAUTION The power supplies will continue to provide standby current to the NetServer until the power is disconnected. 4. For both rack-mounted and pedestal models, gain access to the system board assembly. NOTE In the rack-mounted version, this assembly is under the right side lower cover, in the pedestal version, it is under the top right cover.

  • Page 105: Replacing The System Board

    12. Reassemble the System Board Assembly. Replacing the System Board The procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the system board assembly. 1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation.

  • Page 106

    Captive fastener System Board Assembly showing System and Processor Boards The system board provides the base support for the processor board. DIMM Slots NOTE The system board includes a metal carrier tray. Do not remove the tray. To access the system board for replacement of the part, it is necessary to disassemble the entire system board assembly.

  • Page 107: Replacing The Power Management/interconnect Board

    12. Reset the time and date if necessary. Replacing the Power Management/Interconnect Board The replacement procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the Power Management/Interconnection board. 1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation.

  • Page 108

    Chapter 6 Replacing Parts Power Management/Interconnection Board Access – Left Side/Top Power Management/Interconnection Board Access – Right Side/Bottom 12. Lift up the Power Management/Interconnection board and gently slide it sideways out of the chassis. Install the replacement Power Management/Interconnection board using the above procedure in reverse.

  • Page 109: Replacing The Pci Hot-swap Assembly

    Replacing the PCI Hot-Swap Assembly The Olx board is mounted within the slot cover on the rear of the HP NetServer. To access the Olx board it is necessary to remove the slot cover from the rear panel. 1. Remove the two screws mounting the cover to the rear panel.

  • Page 110

    Chapter 6 Replacing Parts...

  • Page 111: Index

    Index 12V Fault, 13 256 Colors, 26 3D Video Modes, 26 accessory board guidelines, 23 acetone, 55 Acoustic Emissions, 27 activity LED hard disk drive, 12 Activity LED, 76 Adjust Contrast, 14 Advanced Programmable Interrupt Controller APIC, 17 altitude, 27 Amber Attention LED PCI, 13 ammonia, 55...

  • Page 112

    Hot-swap disk drive module, 76 hot-swap mass storage cage, 22 primary, 22 HP NetRAID controller boot priority, 17 HP NetRAID DIMM replacing, 81 HP NetServer Assistant, 61 humidity, 27 I/O board illustration, 31 I/O Board replacing, 95 IDE CD-ROM, 22 IDE CD-ROM Cable, 41...

  • Page 113

    LEDs, 14 replacing, 79 Specifications, 28 Power-On Self-Test "POST", 43 pre-failure condition, 11 preventive maintenance, 55 Primary Mass Storage Power Cable, 41 printer/datacomm problems, 78 processor problems, 77 replacing board, 97 Processor replacing, 88 Processor Fans replacing, 92...

  • Page 114

    transfer rate SCSI, 70 trichlorethylene, 55 troubleshooting, 55 Troubleshooting Checklist, 61 Ultra2 hard disk drive modules, 76 Ultra2 SCSI, 70 Ultra-2 SCSI, 22 Up Arrow front panel, 15 VAC, 28 video 3D Video Modes, 26 connector pinouts, 17 memory, 26 Video/Monitor Problems, 73 Volt/Amps, 28 voltage, 28...

This manual also for:

Netserver lh 6000, Netserver lh 6000r

Comments to this Manuals

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  • gonzo Feb 09, 2017 11:52:
    mixup! hp6000 office jet printer shows an hp network station info!