Culligan 9" Owner's Manual

Culligan 9" Owner's Manual

High efficiency automatic water softener
Table of Contents

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Culligan
®
High
Efficiency
Automatic
Water
Softener
Owners
Guide

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Summary of Contents for Culligan 9"

  • Page 1 Culligan ® High Efficiency Automatic Water Softener Owners Guide...
  • Page 2 Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time, without prior notice. Culligan, Aqua- Sensor, Tripl-Hull, and SoftMinder are trademarks of Culligan International Company or its affiliates.
  • Page 3: Table Of Contents

    Meter ........... ® Culligan High Efficiency 14” Water Softener with Aqua-Sensor Sensing Device ......® Culligan High Efficiency 9” Upflow Water Softener with Soft-Minder Meter ........® Culligan High Efficiency 9” Upflow Water Softener with Aqua-Sensor Sensing Device ....®...
  • Page 4 • explains the various modes of operation • gives specifications and troubleshooting information Read this Manual First Before you operate the Culligan High Efficiency Automatic Water Softener, read this manual to become familiar with the device and its capabilities. Safe Practices Throughout this manual there are paragraphs set off by special headings.
  • Page 5: Thank You

    (calcium and magnesium), and NSF/ANSI Standard 42 for the effective reduction of Chlorine Taste and Odor, as verified and substantiated by test data. The Culligan HE Water Softener Outdoor Controller Enclosure complies with the UL 50/50E and UL 746C standards for a NEMA 3R Enclosure Rating.
  • Page 6: Specifications

    Specifications Culligan High Efficiency Water Conditioners with Aqua-Sensor Device or Soft-Minder Meter—Downflow Regeneration ® ® Model 9" Model 10" Model 12" Model 14" Model Control Valve 1” Reinforced Thermoplastic w/ HE Circuit Boards Overall Conditioner Ht 56 in 62 in...
  • Page 7 Culligan High Efficiency Softener—Upflow Regeneration Model 9" Model 10" Model Control Valve 1” Reinforced Thermoplastic with HE Circuit Board Overall Conditioner Height 56 in 62 in Media Tank Design Quadra-Hull™ Media Tank Dimensions (Dia x Ht) 9 x 48 in...
  • Page 8 Culligan HE Municipal Water Softener 9" Model 10" Model 12" Model 14" Model Control Valve 1”, 5-cycle Reinforced Thermoplastic with Global Electronic (GBE) Circuit Board Overall Conditioner Height 54 in 60 in 58 in 71 in Media Tank Design Quadra-Hull™...
  • Page 9: Introduction

    Additional information may be obtained from your independently operated Culligan dealer. Culligan Municipal Softener With the Culligan Municipal softener you will experience the above benifits in addition to the reduction of chlorine taste and odor for a fresh, clean taste and smell. 01021076...
  • Page 10: How Your Water Conditioner Works

    If you suspect corrosion, your Culligan Man has equipment to control the problem. Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types: Dissolved Iron—Also called ferrous or “clear water”...
  • Page 11: The Culligan Process

    Your Culligan service person, taking into account the hardness of your water and the amount of softened water your household may reasonably expect to use each day, has carefully established how often the softener will regenerate and how much salt will be used for each regeneration.
  • Page 12: Modes Of Operation

    Modes of Water Meter Mode Operation In water meter mode, the controller keeps track of the quantity of water that has flowed through the resin bed. Based on the influent water hardness and the hardness capacity of the resin bed, a service life expec- tancy in the quantity of softened water is calculated and programmed into the control.
  • Page 13: Proportional Brining

    of hours have elapsed the control will cycle to the fast rinse position for the pre-set length of minutes and then return to the home or service position. Down Flow Regeneration Water and regenerate flow downward through the media tank. Up Flow Regeneration Water flow is downward and regenerate flow is upward through the media tank.
  • Page 14: Installation

    Installation NOTE Read this section entirely before starting the installation. Follow all applicable plumbing and electrical codes. Component Description The water conditioner is shipped from the factory in a minimum of three cartons. With the exception of media containers, remove all components from their cartons and inspect them before starting installation. Control Valve Assembly Includes the control valve, bypass valve, and meter.
  • Page 15: Water Quality

    Do not install the unit where it might freeze, or next to a water heater or furnace or in direct sunlight. Outdoor installation is not recommended, and voids the warranty. Use the Culligan Outdoor HE softener for outdoor installations. The Culligan Outdoor HE softener has been certified by Underwriter’s Laborato- ries for outdoor installation.
  • Page 16: Tank Assembly

    Drain Facilities Choose a nearby drain that can handle the rated drain flow (floor drain, sink or stand pipe). Refer to ble 3 “Height of Discharge Above Floor Level Operating.” on page 21, for maximum drain line length. NOTE Most codes require an anti-siphon device or air gap. Observe all local plumbing codes and drain restrictions.
  • Page 17 Install the outlet manifold into the tank (Figure 2). Cover the tops of the manifolds with a clean rag. Using a large-mouth funnel, load the Culligan underbedding through the top of the tank. CAUTION! DO NOT allow the outlet manifold to move when loading the media.
  • Page 18: Install Aqua-Sensor

    Install Aqua-Sensor Measure the sensor cable length as shown in dimension Y. See Figure 2 and Table 1 (the Aqua- Sensor cord is set at the factory for a 9" tank). Tank Model Dimension Y 9" Quadra-Hull™ Tank 40" 10" Quadra-Hull Tank 44"...
  • Page 19 Mount the Control Valve Figure 4 for an illustration on mounting the control valve to the tank. Assemble the O-rings, located in the parts pack, to the tank adapter. The valve adapter O-ring sits on the first step on the adapter. See Figure NOTE Do not push the top O-ring down to the flange surface on the adapter.
  • Page 20 Backwash Flow Control, Eductor Nozzle—Throat Use the recommended backwash flow control, eductor nozzle, and eductor throat for various size tanks. See Table 2. Refer to Figure 6 through Figure 9 and instructions below for changing the backwash flow control, eductor nozzle, and eductor throat.
  • Page 21 Backwash Flow Control Replacement Refer to Figure 7 through Figure 9, Table 2, and instructions below to replace the backwash flow control. Remove the cover by releasing the cover fastener from the control valve. See Figure 7 and Figure 8. Remove the drain clip and pull the drain elbow straight off.
  • Page 22 Attaching the Cover Once the drain and brine line is connected, re-attach the cover. Insert the two pins on the top of the cover into the two holes on top of the frame; the cover should be slightly angled. See Figure 10. Rotate the cover downward inserting the two pins on the side of the cover into the two holes on side of the frame.
  • Page 23: Plumbing Connections

    The HE must take into account the adjusted capacity if the Dial-a-Softness was changed. See Advanced System Setup to update the Dial-a-Softness setting. Plumbing Connections Shipped with each softener is a Culligan bypass valve, which is used to connect the softener to the ®...
  • Page 24: Bypass Valve Installation

    Bypass Valve Installation Refer to Figure 14 and the instructions below to connect the meter, bypass valve, and interconnecting pipe. All HE units are equipped with a Soft-Minder meter. The meter is installed on the outlet side ® of the control valve. The meter body fits in the same space as the coupling between the control valve and the bypass.
  • Page 25: Drain Line Connection

    Drain Line Connection Refer to Table 3 for drain line length and height limitations under the applicable tank size. Remove 1/2” pipe clamp from the small parts pack included with the control. Route a length of 1/2” drain line from the drain elbow to the drain. Fasten the drain line to the elbow with the clamp.
  • Page 26 Fill The Salt Storage Container Fill the salt storage container with water until the level reaches about 1 inch above the salt support plate. Pour salt into the container. Fill with salt to within a few inches of the top. Brine Valve “A”...
  • Page 27 Remove the electrical enclosure from the control valve. First remove the electrical enclosure screw and then gently remove the enclosure from the control. Refer to Figure 17 and below instructions. Electrical Enclosure Screw 24 Volt Power Cord and Flow Meter Wire Harness Accessories Aqua-Sensor Wire Harness...
  • Page 28 Support Bracket 24 Volt Power Supply Cord Support Bracket Figure 18. Circuit board power supply. Figure 19. Circuit board removal. Install the Aqua-Sensor 2.5 volt power cord. The power connection to the circuit board should be INSIDE the controller. The spade terminals should be connected to the transformer.
  • Page 29 MOTOR CONNECTOR POSITION SENSOR CONNECTOR PHONE FLOW METER CONNECTOR 2.5v Aqua-Sensor power cable should be plugged to 2.5VAC connectors—left side Power to circuit board Connector Plugs 2.5VAC required only for Power to circuit Aqua-Sensor installations board 24V Power cable should be plugged to 24V connectors—right side AQUA-SENSOR PROBE...
  • Page 30 Figure 21. Attaching enclosure cover to control valve. Screw the enclosure on the control. Attach the strain relief fittings to the Aqua-Sensor probe and 2.5 VAC power cord and insert into the enclosure. Connect the 24 V power cord to the two 24 V terminals on the transformer. 01021076...
  • Page 31: Programming

    Navigating the Menus and Keypad UP button CHECK MARK CANCEL (X) button or OK button DOWN button UP ARROW button: scrolls up the menu DOWN ARROW button: scrolls down the menu CHECK MARK button: selects the highlight- ed option, opens a new screen, or accepts a Controller changed setting CANCEL or X button: returns to the previous...
  • Page 32 10. The screen displays the HOME SCREEN. JAN-01-13 12:01P NOTE Unplugging the Culligan HE water softener will not affect any of the control settings (the control must be plugged in for at least 10 minutes). Once programmed, the settings will be stored indefinitely.
  • Page 33 NOTE If this unit will be installed with a modem, it is required that this electronic ID number be reported to Culligan on the IQR form. Firmware Version FWR***LT21 The screen displays the firmware version and date installed for this Smart MON DD YEAR Controller.
  • Page 34 Set Clock Type (12 or 24) The screen displays the clock type setting. Press to accept the informa- CLOCK TYPE tion displayed (and view the next setup screen), or press to change >12 HR the setting. Press to change the clock type from 12-hour to 24-hour. Press to accept the selected clock type and advance to the next setting, SET HOUR.
  • Page 35 Brining Type (Downflow, Upflow, Proportional) The screen displays the brining type setting. Press BRINING TYPE to change this setting to Downflow and view the next setting, then >Downflow TANK DIAMETER. Tank Diameter (9, 10, 12, 14) The screen displays the tank diameter setting. Press TANK DIAMETER to change the value and view the next setting, WATER >10...
  • Page 36 Set Date and Follow this procedure to update the date or time. Time NOTE The control must be returned to the HOME screen if settings are changed. Screen Display Range Setting Description SOFTENING From the HOME screen, press to view the main menu. JAN-01-13 12:01P >1)INFORMATION The screen displays the main menu.
  • Page 37 Screen Display Range Setting Description Set Daylight Savings Time DAYLIGHT SAVING The screen displays the Daylight Savings Time setting. Yes, Press and then to change the setting. 2)MANUAL MODE 10. The screen displays the main menu. Press to save the >3)SET DATE/TIME changes and initialize the system.
  • Page 38: Information

    Information The following information can be displayed at the control valve or remote display. These settings are read- only. Press to scroll through the settings. Press to view the previous setting. Screen Display Range Setting Description SOFTENING From the HOME screen, press to view the main menu.
  • Page 39 Screen Display Range Setting Description The screen displays the date of the next regeneration, NEXT REGEN ON based on average daily water usage. Press to see JAN-03 the next information screen. 10. The screen the total water used for this configuration. TOTAL WATER USED 0–no Whole numbers are displayed above 100 gallons.
  • Page 40: Regeneration

    Regeneration There are several conditions that will cause the control to trip a regeneration. The screen displays REGEN Tonite when the control has signaled for a regeneration. Regenerating is displayed while the control is in regeneration. The following are conditions that will call for regeneration: When the Soft-Minder®...
  • Page 41 Standard Manual Regeneration Screen Display Range Setting Description SOFTENING From the HOME screen, press to view the main JAN-01-13 12:01P menu. 1)INFORMATION The screen displays the main menu. Press to se- 1–6 >2)MANUAL MODE lect 2)MANUAL MODE. The screen displays the manual regeneration menu. MANUAL MODE Press and then...
  • Page 42 Final Startup Recommended Meter Start-Up Procedure Close the main water supply valve. Set the Cul-Flo-Valv® to the bypass position. Ensure that all faucets at the installation site are closed. Direct the drain line discharge into a bucket where flow can be observed. Plug the transformer into a 120 Volt, 60 Hz, single-phase receptacle.
  • Page 43 Recommended Aqua-Sensor Start-Up Procedure ® NOTE You might find it useful to pre-test the sensor probe in your shop. The same test setup can be used in the field. Close the main water supply valve. Install the sensor probe into the tank but do not connect the sensor to the control at this time. Set the Cul-Flo-Valv®...
  • Page 44: Salt Economizer

    “bridging.” Regardless of what type of salt is used, we recommend Culligan Brand Salt as suggested by your Culli- gan Dealer. He or she is the expert and can provide you with the best product for your Culligan Water Conditioner.
  • Page 45: Maintenance

    To do this, turn the blue knob in a clockwise position, then call your Culligan dealer to have your sys- tem sanitized before it is placed back into service.
  • Page 46: Tools Needed

    Cleaning A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water Conditioner at peak operating efficiency. Do it at least every two years when the salt supply is low. Follow these step-by- Out the Salt...
  • Page 47: Sanitizing Procedure

    If the unit uses Culligan Sofner-gard® or other compounds containing sodium hydrosulfite, sodium bisulfite, or any other reducing agent, disconnect the device feeding the chemical(s) and manually regenerate the unit before sanitizing.
  • Page 48: Things To Check Before You Call For Service

    (outside tap) to see if you have any water pressure. If you have water pressure, check the bypass valve. If it is in the Service position, put it into the bypass and call your Culligan dealer for service.
  • Page 49: Error Codes

    This message is displayed if an error Call the number shown. If possible, place this call using Call Culligan at has been detected that requires ser- a phone that will allow you to see and enter changes to...
  • Page 50 Low Battery Battery needs replacement. Replace with Panasonic Model# CR 2032 3V battery Salt level is low; less than 15 days of Contact Culligan dealer for salt delivery or fill brine Low Salt Level salt remaining. tank with salt. The controller failed to detect proper...
  • Page 51: When And How To Bypass Your Water Conditioner

    If you are going away on vacation and do not want the unit to recharge. Bypass Valve In the back of Culligan water softener is a Cul-Flo-Valv® Bypass valve. To bypass the unit, turn the blue knob clockwise. To return to softened water service, turn the blue knob counter-clockwise.
  • Page 52: Performance Data Sheet

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 53: Culligan High Efficiency 9" Water Softener With Aqua-Sensor ® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 54: Culligan High Efficiency 10" Water Softener With Soft-Minder ® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 55: Culligan High Efficiency 10" Water Softener With Aqua-Sensor ® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 56: Culligan High Efficiency 12" Water Softener With Soft-Minder ® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 57: Culligan High Efficiency 12" Water Softener With Aqua-Sensor ® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 58: Culligan High Efficiency 14" Water Softener With Soft-Minder ® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 59: Culligan High Efficiency 14" Water Softener With Aqua-Sensor ® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 60: Culligan High Efficiency 9" Upflow Water Softener With Soft-Minder ® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 61: Culligan High Efficiency 9" Upflow Water Softener With Aqua-Sensor ® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 62: Culligan High Efficiency 10" Upflow Water Softener With Soft-Minder ® Meter

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 63: Culligan High Efficiency 10" Upflow Water Softener With Aqua-Sensor ® Sensing Device

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 64: Culligan High Efficiency Municipal 9" Water Softener

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 65: Culligan High Efficiency Municipal 10" Water Softener

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 66: Culligan High Efficiency Municipal 12" Water Softener

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 67: Culligan High Efficiency Municipal 14" Water Softener

    Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
  • Page 68: California Department Of Public Health Certificate

    9” Soft-Minder Meter Upflow 9” Soft-Minder Meter Upflow 9” Aqua-Sensor Manufacturer: Culligan International The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants:...
  • Page 69 10" Soft-Minder Meter Upflow 10" Soft-Minder Meter Upflow 10" Aqua-Sensor Manufacturer: Culligan International The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants:...
  • Page 70 High Efficiency 12” Aqua-Sensor High Efficiency 12” Soft-Minder Meter Manufacturer: Culligan International The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants:...
  • Page 71 High Efficiency 14” Aqua-Sensor High Efficiency 14” Soft-Minder Meter Manufacturer: Culligan International The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants:...
  • Page 72: Important Data On Your Water Softener

    Important It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is nec es sary if you contact your dealer. Data on Your Water Identification...
  • Page 73: Electrical Schematic

    Electrical Schematic 01021076...
  • Page 74: Parts List

    Parts List High Efficiency Control Valve Assembly (Indoor/ Outdoor) 01021076...
  • Page 75 Part Part Item Description Item Description Number Number 01023111 HE Indoor Control Valve, Dowflow, Complete P1013669 Tank Clamp Pin, 1” Valve, 10ea/Kit 01023115 HE Indoor Control Valve, Upflow, Complete Tank Clamp Screw, 1” Valve/3/4” bkt, 10ea/ P0318383 01023020 Valve Body P1014848 O-ring, Large, Valve to Tank Adapter, 25ea Piston Rebuild Kit, Includes 6ea Standard Piston...
  • Page 76: Parts List

    Parts List Remote Display and Accessories Item Part No. Description 01020553 Remote Display Assembly, Softener/Filter - 915 MHz, North American English Version D1025235 Remote Display Assembly, Softener/Filter - 869 MHz, European English Version D1020608 Remote Display Assembly, Softener/Filter - 869 MHz, European French Version D1025110 Remote Display Assembly, Softener/Filter - 869 MHz, European Italian Version D1025111...
  • Page 77 Media Quantity Media Packs Cullex Carbon Cullsan (Includes, 01019848 Culligan HE Municipal Media Replacement Kit for 9” Tanks (2 boxes) 0.8 ft3 6 lbs 12 lbs underbedding, 01019849 Culligan HE Municipal Media Replacement Kit for 10” Tanks (2 boxes) 1.0 ft3...
  • Page 78 Parts List 16" and 18" Brine System Item Part No. Description 01018705 Brine System, 250 lb — 01018715 Brine System, 375 lb — 01018709 Replacement Tank, 250 lb 01018716 Replacement Tank, 375 lb Cover, 250 lb (not available for sale) —...
  • Page 79 Parts List Item Part No. Description 01018706 Brine Valve — Brine Valve 01018710 BLFC Elbow - 0.45 gpm Assembly 01018711 BLFC Elbow - 0.8 gpm P1020194 Brine Well Cap - 24 Pack 3/8” Compression Nut - 24 P1020196 Pack P1018871 3/8”...
  • Page 80 Parts List Item Part No. Description 01018720 Brine System, 650 lb — 01018718 Replacement Tank, 650 lb 24" Brine System 01018719 Cover, 650 lb 01018714 Salt Plate, 650 lb 01018708 Brine Chamber 01018706 Brine Valve 01021076...
  • Page 81: Culligan Limited Warranty

    If a part described above is found defective within the specified period, you should notify your indepen- dently operated Culligan dealer and arrange a time during normal business hours for the dealer to inspect the water conditioner on your premises. Any part found defective within the terms of this warranty will be repaired or replaced by the dealer.
  • Page 82 That’s why our 1,350 independently operated dealers worldwide don’t just sell products; they sell water quality you can count on. We stand behind our products with written limited warranties and our unequaled Culligan service. No matter where you live, you can depend on Culligan expertise to work for you—today and tomorrow.
  • Page 83: Index

    20, 44, 47 Keypad cable lengths, HE Location California Department of Public Health Certificate Low Battery 64, 65, 66, 67 Low Salt Level Call Culligan at Call for Service CANCEL button Maintenance, Preventative Care Manual Regeneration 8, 37 Check Brine Tank...
  • Page 84 Performance Data Sheet 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63 Placement Plumbing Connections Pos Sensor Err Power Failure Power Supply Predict Mode Pre-Rinse Mode Pressure Proportional Brining Regeneration 7, 36, 37 Remote 8, 72 Replace Ext Filt...
  • Page 85 Notes 01021076...

This manual is also suitable for:

10"14"12"

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