HP PRO 10 EE User Manual
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HP PRO 10 EE User Manual

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Summary of Contents for HP PRO 10 EE

  • Page 1 User Guide...
  • Page 2 Company under license. Intel and Intel Atom bound by the terms of the HP End User License Not all features are available in all editions of are trademarks of Intel Corporation in the U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the tablet, do not place the tablet directly on your lap. Do not allow a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
  • Page 4 Safety warning notice...
  • Page 5 Processor configuration setting (select products only) IMPORTANT: Select tablet models are configured with an Intel® Atom series processor and a Windows® operating system. If your tablet is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your tablet will not restart. You will have to perform a factory reset to restore the original settings.
  • Page 6 Processor configuration setting (select products only)

  • Page 7: Table Of Contents

    Connecting to a wireless network ......................... 8 Using the wireless controls ......................... 8 Connecting to a WLAN ......................... 8 Using HP Mobile Broadband (select products only) ................9 Installing a micro SIM card (select products only) ................9 Using GPS (select products only) ...................... 10 Using Bluetooth wireless devices (select products only) ..............
  • Page 8 Discovering and connecting to Miracast-compatible wireless displays (select products only) ..16 6 Power management ............................. 17 Shutting down (turning off) the tablet ........................ 17 Using power-saving states ..........................17 Initiating and exiting Sleep ....................... 17 Using the power meter and power settings ..................18 Setting password protection on wakeup ..................
  • Page 9 Updating the BIOS ..............................34 Determining the BIOS version ......................34 Downloading a BIOS update ..........................35 12 Using HP PC Hardware Diagnostics (UEFI) ..................... 36 Downloading HP PC Hardware Diagnostics (UEFI) ....................36 13 Electrostatic Discharge ..........................37 14 Accessibility .............................. 38 Supported assistive technologies ........................

  • Page 11: Welcome

    Welcome After you set up and register the tablet, we recommend the following steps to get the most out of your smart investment: ● TIP: To open the Start menu, press the Windows button . Pressing the Windows button again closes the Start menu.

  • Page 12: Finding Information

    To access the Get started app: Select the Start button, and then select the Get ▲ started app. HP support ● Online chat with an HP technician For U.S. support, go to http://www.hp.com/go/contactHP. ● Support telephone numbers For worldwide support, go to http://welcome.hp.com/ ●...
  • Page 13 Go to http://www.hp.com/go/orderdocuments. *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 14: Components

    Components Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).
  • Page 15 Records video and captures photographs. Some products allow you to video conference and chat online using streaming video. For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, type support in the taskbar search box, and then select the HP Support Assistant app.
  • Page 16 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, type support in the taskbar search box, and then select the HP Support Assistant app.

  • Page 17: Labels

    Labels The labels affixed to the tablet provide information you may need when you troubleshoot system problems or travel internationally with the tablet. IMPORTANT: The labels described in this section are located on the back of the display. ● Service label—Provides important information to identify your tablet. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number.

  • Page 18: Network Connections

    ● HP Mobile Broadband Module (select products only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

  • Page 19: Using Hp Mobile Broadband (Select Products Only)

    (PIN), as well as network information. Some tablets include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your tablet or the mobile network operator may provide it separately from the tablet.

  • Page 20: Using Gps (Select Products Only)

    Your tablet may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices (select products only)

  • Page 21: Connecting Bluetooth Devices

    Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Connecting Bluetooth devices Before you can use a Bluetooth device, follow these steps to establish a Bluetooth connection: Type Bluetooth in the taskbar search box, and then select Bluetooth settings.

  • Page 22: Screen Navigation

    Screen navigation You can navigate the tablet screen in the following ways: ● Use touch gestures ● Use an external keyboard and optional mouse (purchased separately) ● Use a tablet pen Using the touch gestures Use the tap gesture to open an item on the screen. ●...

  • Page 23: One-Finger Slide

    One-finger slide Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and then drag your finger to move the object.

  • Page 24: Entertainment Features

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Tap the question mark icon in the taskbar.

  • Page 25: Connecting Headphones

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Tap the question mark icon in the taskbar.

  • Page 26: Using Video

    Using video Your HP tablet is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your tablet without needing to connect to a network. To enhance your viewing enjoyment, use the USB Type-C port on the tablet and the correct video adapter to connect an external monitor, projector, or TV.

  • Page 27: Power Management

    Power management Your tablet can operate on either battery power or external power. When the tablet is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge.

  • Page 28: Using The Power Meter And Power Settings

    NOTE: If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Using the power meter and power settings The power meter is located in the Windows taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge.

  • Page 29: Displaying The Remaining Battery Charge

    Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following devices: ▲ ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Using battery power...

  • Page 30: Resolving A Low Battery Level When No Power Source Is Available

    To reduce potential safety issues, use only the AC adapter provided with the tablet, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the tablet to AC power under any of the following conditions: ●...
  • Page 31 ● The tablet switches to battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon changes appearance. Using external AC power...

  • Page 32: Microsd Cards

    MicroSD cards Using the microSD card reader Optional microSD cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. Your tablet has read/write support for SDXC microSD cards up to 2 TB. Inserting a microSD card CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to insert a...

  • Page 33: Security

    Internet. You must purchase the Absolute Computrace software and subscribe to the service to use this feature. For more information about Absolute Persistence technology and Computrace software, go to http://www.hp.com. Using passwords A password is a group of characters that you choose to secure your tablet information. Several types of passwords can be set, depending on how you want to control access to your information.

  • Page 34: Setting Passwords In Computer Setup

    Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, type support in the taskbar search box, and then select the HP Support Assistant app. Setting passwords in Computer Setup...

  • Page 35: Entering A Bios Administrator Password

    Windows Defender is preinstalled on your tablet. It is strongly recommended that you continue to use an antivirus program in order to fully protect your tablet. For more information about viruses, access HP Support Assistant. To access HP Support Assistant, type support in the taskbar search box, and then select the HP Support Assistant app.

  • Page 36: Installing Critical Security Updates

    For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities.

  • Page 37: Maintenance

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your tablet. For example, older graphics components might not work well with the most recent gaming software.

  • Page 38: Cleaning Procedures

    Cleaning procedures Follow the procedures in this section to safely clean your tablet. WARNING! To prevent electric shock or damage to components, do not attempt to clean your tablet while it is on. Turn off the tablet. Disconnect AC power. Disconnect all powered external devices.

  • Page 39: Traveling With Or Shipping Your Tablet

    Traveling with or shipping your tablet If you have to travel with or ship your tablet, follow these tips to keep your equipment safe. ● Prepare the tablet for traveling or shipping: ◦ Back up your information to an external drive. ◦...

  • Page 40: 10 Backup And Recovery

    70% charged before you start the process. NOTE: For detailed instructions on various backup and restore options, see the Get started app. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your tablet.

  • Page 41: Backing Up Your Information

    Backing up your information Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 42: Changing The Boot Device Order

    Press the power button and when the Press and hold the Volume down button or the ESC key on external Keyboard to enter Startup Menu message displays, press the volume down button. The Startup menu is displayed. Tap F11 HP Recovery. Select Troubleshoot, select Advanced Options, and then select Startup Repair. Follow the on-screen instructions.

  • Page 43: Using Computer Setup (Bios)

    11 Using Computer Setup (BIOS) Computer Setup, or F10 BIOS Setup (Basic Input/Output System), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the tablet, and the amount of system and extended memory.

  • Page 44: Restoring Factory Settings In Computer Setup

    BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be revealed from the HP Support Assistant app. You can also reveal the version from BIOS Setup.

  • Page 45: Downloading A Bios Update

    Do not shut down the tablet or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Tap the question mark icon in the taskbar.

  • Page 46: Using Hp Pc Hardware Diagnostics (Uefi)

    12 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 47: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 48: 14 Accessibility

    14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

  • Page 49: Index

    34 MicroSD card reader 6 IMEI number 9 updating 34 Miracast 16 MEID number 9 Bluetooth mobile broadband HP PC Hardware Diagnostics (UEFI) connecting 11 activating 9 downloading 36 device 8 IMEI number 9 Bluetooth device 10 MEID number 9...
  • Page 50 17 options 31 updating programs and drivers 27 recovery media USB 2.0 port 6 creating 30 user password 24 creating using HP Recovery using Manager 30 external AC power 20 regulatory information power-saving states 17 regulatory label 7...

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