SpectraLink PIVOT 87-series User Manual
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SpectraLink PIVOT 87-series User Manual

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Spectralink 87-Series Wireless Telephone
User Guide
PIVOT by Spectralink
720-0005-000 Rev: A
February 2014

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  • Page 1 Spectralink 87-Series Wireless Telephone User Guide PIVOT by Spectralink 720-0005-000 Rev: A February 2014...
  • Page 2 The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 3: Table Of Contents

    Turning on your Handset ....................9 Turning your Handset Off ....................11 Chapter 3: Getting Started ........... 12 Getting Familiar with the Home Screen ................12 Status bar icons ......................13 The Spectralink Dialer ....................13 Email ..........................14 Apps and Widgets ......................14 Calendar.........................15 Browser ..........................16 Setting Handset Security....................17...
  • Page 4 PIVOT by Spectralink User Guide Call forwarding .......................35 Speed Dialing .........................37 Retrieving voicemail .......................38 Using a Headset or the Speakerphone ................39 Using your PIVOT while you are in a call ...............40 Chapter 5: Using the Barcode Reader (8753 only) ..... 41 General Operating Instructions ..................42...
  • Page 5 Operational Warnings .....................76 Electromagnetic Interference and Compatibility ............77 Facilities .........................77 Pacemakers ........................77 Other Medical Devices ....................78 Use While Driving ......................78 FCC Statement.......................78 Specific Absorption Rate (SAR) Information: Spectralink 87-Series Wireless Handsets ..........................78 Handset operation normal position .................80 721-0005-000_A.docx February 2014...

  • Page 6: Chapter 1: Understanding Your Handset

    It is a WorkSmart device. Contact your system administrator for information about what capabilities are configured for your facility. This user guide shows you how to operate your Spectralink 87-Series Wireless Handset. Additionally, this chapter orients you to the physical features of the handset.

  • Page 7: Pivot Hardware

    PIVOT by Spectralink User Guide PIVOT Hardware Front Note: The Push-to-talk and Panic buttons The Push-to-talk and Panic buttons each require a separate application that may or may not be enabled in your facility. Consult with your system administrator for complete information.

  • Page 8: Chapter 2: Before Using Your Handset

    Chapter 2: Before Using Your Handset When you first receive your handset, you need to fully charge the Battery Pack in order to maximize the Battery Pack's storage capacity and lifespan. You may also need to familiarize yourself with turning the handset on and off and learn about the various audio options available to you.

  • Page 9: Turning On Your Handset

    LED on, off briefly, then on again several times: The battery is being checked. The Spectralink logo displays followed by the PIVOT logo. The lock screen displays showing the lock icon that the system administrator has configured. The default lock method is swipe.
  • Page 10 PIVOT by Spectralink User Guide Lock screen showing the slide lock Lock screen showing the PIN lock Note: Emergency call safety feature If your handset is configured with a PIN, Pattern or Password lock, the Emergency call button appears, enabling you to make a call before unlocking the handset. Tap the button to open a list of emergency contacts if they have been configured by the system administrator.

  • Page 11: Turning Your Handset Off

    PIVOT by Spectralink User Guide Pressing the power button briefly will turn the screen off and lock the handset. Press the power button briefly again to turn the screen back on. Turning your Handset Off To turn your handset off Press and hold the power button.

  • Page 12: Chapter 3: Getting Started

    Chapter 3: Getting Started This chapter shows you how to use the Home screen, the Status Bar icons and generally how to navigate through the PIVOT screens. Like other Android devices, PIVOT is app driven, not menu driven. Generally you will tap icons to open applications that provide features, such as dialing a call, viewing email, browsing the web, etc.

  • Page 13: Status Bar Icons

    The Spectralink Dialer The Dialer icon opens the Spectralink dialer application. The keypad displays by default. Four icons across the top of the screen open different tabs: The keypad tab opens the keypad. It is the default tab.

  • Page 14: Email

    PIVOT by Spectralink User Guide The recent tab opens a list of recent calls. The contacts tab opens a list of contacts as populated by the People app. The corporate directory tab opens the directory of corporate contacts if activated by you system administrator.

  • Page 15: Calendar

    PIVOT by Spectralink User Guide All Applications screen Widgets screen These can be added to and removed from any Home screen as you would with any Android device: To add an app, press and hold the icon and then drag it when the Home screens appear.

  • Page 16: Browser

    PIVOT by Spectralink User Guide Browser The Browser icon opens the search page on Google (or other home page as set by your system administrator). 721-0005-000_A.docx February 2014...

  • Page 17: Setting Handset Security

    PIVOT by Spectralink User Guide Setting Handset Security To avoid making inadvertent calls and to prevent unauthorized calls you can lock your handset. You must unlock the keypad before you can make calls. The Slide lock is the default. Check with your system administrator if this feature is not available and for information on the timeout value.

  • Page 18: Hearing Aid Compatibility

    PIVOT by Spectralink User Guide PIN screen lock options What is that clicking sound? If the system administrator has activated encryption on your handset, you may hear a clicking sound until you enter your unlock credentials the first time after powering up your handset.

  • Page 19: Controls

    PIVOT by Spectralink User Guide Controls Standard Android motions are used to manage the screen such as tap, swipe, long press, press and hold, drag, etc., depending on the situation. Auto-rotate You can change the screen to landscape display during some applications. Toggle this capability on and off through the Settings menu.
  • Page 20 PIVOT by Spectralink User Guide Successful registration Unsuccessful registration The SIP Status screen gives you call server registration information. Your system administrator may ask you for this information when you call for support. 721-0005-000_A.docx February 2014...

  • Page 21: Chapter 4: Using Telephony Applications

    Check with your system administrator to see if the wireless telephony system is protected from power outages. The Spectralink Dialer provides telephone call functionality. Tap the Dialer icon on the home screen to open the Dialer. The action bar across the top displays the action buttons you can use for direct dialing or to select people to call.

  • Page 22: Making An Emergency Call

    PIVOT by Spectralink User Guide Making an Emergency Call Settings: Emergency calling options while the keypad is locked If a lock option requires a pattern, PIN or password you can make an emergency call if emergency numbers have been configured by the system administrator.

  • Page 23: Ways To Find A Number To Call

    PIVOT by Spectralink User Guide Ways to Find a Number to Call Note There are many different ways to populate the dialer, several of which are detailed below. Once populated, in order to dial the number you must tap the Start button.
  • Page 24 PIVOT by Spectralink User Guide Recent call Tapping the Recent icon opens a list of recent calls. Tap the one you want to dial. Timesaver Use a long press on a recent call to add the number to the People app as a contact.
  • Page 25 PIVOT by Spectralink User Guide Tap the name to populate the dialer Tap Start to place the call The call is ringing… To add contacts to the People app The People app can be found on the All Apps screen.
  • Page 26 Note: Trouble with People? If your PIVOT handset has an extremely large number of contacts, you may experience performance issues with the Spectralink phone application. Contact your system administrator for assistance if your contacts list searches slowly or if you get an error message.

  • Page 27: Corporate Directory

    PIVOT by Spectralink User Guide Corporate Directory If installed in your facility, the corporate directory is a searchable database that you can access within the dialer. Tap to open the Corporate Directory Enter text and tap the search button View search results, tap name View results, tap number to place call Tapping the phone number opens the dialer.

  • Page 28: Call Management

    PIVOT by Spectralink User Guide Call Management As an Android device, call management on your PIVOT will seem familiar. However, your PIVOT has also been designed to have many features found on your corporate deskphones. As every Android device is slightly different, look through these call management instructions to learn about how PIVOT functions.

  • Page 29: Active Call

    PIVOT by Spectralink User Guide Reject an incoming call To reject, slide the red button to the left. The call will stop ringing. When you reject a call, the missed call notification will briefly display on the status bar, it will disappear and the missed call icon will remain on the status bar.

  • Page 30: Multiple Active Calls

    PIVOT by Spectralink User Guide An active call screen During an active call, the action bar displays icons to help you manage a call. Hold, Mute, End and Audio option are fairly self-explanatory. Transfer and Add call (conferencing) will be explained in more detail.
  • Page 31 PIVOT by Spectralink User Guide Use any method to populate the dialer for a call to the target party. Tap the green Add call button to dial the number. When the called party answers, you will see the active call screen with both calls displayed and the first call on hold.

  • Page 32: Transfer A Call (Blind)

    PIVOT by Spectralink User Guide Follow the above steps to add additional calls. Your PIVOT is capable of being in call with up to four numbers at once. Transfer a call (Blind) To transfer a call means to send an active call to another number. When you do this, the call is no longer active on your handset.

  • Page 33: Transfer A Call (Consultative)

    PIVOT by Spectralink User Guide Tap the Transfer call button to complete the transfer. Your screen will return to the Home screen. Transfer a call (Consultative) In a consultative transfer, you are able to speak to either of the two other parties before making the transfer.
  • Page 34 PIVOT by Spectralink User Guide When the target party answers, you will see the active call screen with both calls displayed and the first call on hold. The call to the target party is active and you can explain that you are going to set up a conference call.

  • Page 35: Call Forwarding

    PIVOT by Spectralink User Guide Ending a conference call • Tap the End call button when both calls are active. This hangs up both called parties. • Tap the Split button. This splits the conference call into two separate calls, both on hold.
  • Page 36 PIVOT by Spectralink User Guide Tap Call Forwarding Setup. Slide the ON/OFF slider to ON and enter a number or tap a contact from the displayed contact list in the People app. Call Forwarding Setup Enter number Tap the Save button to confirm the number. Call forwarding is now activated.

  • Page 37: Speed Dialing

    PIVOT by Spectralink User Guide Turn off call forwarding Tap the overflow button and open Call Forwarding Setup. Slide the ON/OFF slider to OFF and tap Save. Call Forwarding is now disabled. User Tip: Call forwarding Automatic call forwarding works only as long as your handset is registered and turned on.

  • Page 38: Retrieving Voicemail

    PIVOT by Spectralink User Guide Tap Speed Dial Setup. Tap a speed dial number to assign. The People list opens. Tap the contact number you want to assign to the speed dial number. Speed Dial Setup Tap number to assign...

  • Page 39: Using A Headset Or The Speakerphone

    PIVOT by Spectralink User Guide Note If you hang up during the call to your voicemail retrieval number, the notification will be gone from the status bar, but you will still have a voicemail that you have not yet listened to. In this case, you can dial your voicemail number to retrieve the message.

  • Page 40: Using Your Pivot While You Are In A Call

    PIVOT by Spectralink User Guide Headset You can route audio to a headset by plugging a headset into the headset jack on the right side of the handset. The headset jack accepts a four-conductor 3.5mm plug. Using your PIVOT while you are in a call You may want to do something else on your PIVOT while in an active call.

  • Page 41: Chapter 5: Using The Barcode Reader (8753 Only)

    PIVOT. Currently, the Spectralink 8753 handset supports both 1D and a wide range of two-dimensional (2D) barcode types. Two-dimensional barcode symbologies typically encode more data, which may be contained in a smaller barcode label, as compared with 1D barcode symbologies.

  • Page 42: General Operating Instructions

    PIVOT by Spectralink User Guide General Operating Instructions The barcode reader is located at the top rear of the handset. Scanning range for the 8753 is 1 to 18 inches. The reader is ergonomically designed to slant down so that you can comfortably hold the handset in a parallel position without having to twist your wrist to scan a barcode that is on a table.

  • Page 43: Sending Barcode Data To Pc Applications Using Qbc

    In multi-endpoint mode, the Spectralink QBC application is installed on a group of computers so that a handset can transfer barcode data to any computer in that group. Although you can connect a handset to any computer in the group, you can connect a handset to only one computer at a time and you can connect only one handset to a computer at a time.

  • Page 44: Barcode Scanning In Multi-Endpoint Mode

    Connector. The application launches quietly and runs in the background. You can confirm that the Spectralink QBC is running by checking for the icon in the status bar of your 8753 handset. Move the cursor on the host computer to one of the barcode hotspots, typically a corner of the display.
  • Page 45 ○ The handset will emit a confirmation tone to notify you that it is connected if it has been configured to make a sound. ○ The Spectralink QBC status icon on the handset will appear on the right side of the status icon row.

  • Page 46: Chapter 6: Applications

    Two different types of Applications might be available for you to activate. Applications are available from either the All Apps icon or from the Spectralink widget box usually located on home screen 2. Contact your system administrator if you have additional questions about how to activate and use applications deployed in your facility.

  • Page 47: Chapter 7: Chargers And Battery Packs

    Depending on the type of charger you use, this might take several hours. Caution: Battery compatibility Only use Spectralink 87-Series Battery Packs with Spectralink 87-Series Handsets. Check the label on the Battery Pack and ensure the model number is DM351.

  • Page 48: Charger Options

    The USB charger charges a single handset through the USB port on the bottom left side of the handset. The Quad Charger can charge up to four Battery Packs at a time. The Battery Packs for the Spectralink 87-Series Wireless Telephone can be charged with either Spectralink 87-Series charging options.
  • Page 49 PIVOT by Spectralink User Guide a charging bank. See Spectralink 87-Series Quad Charger Quick Start Guide for mounting instructions. The Battery Pack slides into the charging slot as shown in the photo below. The LED beside the occupied bay indicates the charging status of the Battery Pack in the bay. A discharged Battery Pack will take approximately 3 hours to fully charge.

  • Page 50: About Battery Packs

    Warning: Explosion risk WARNING: THERE IS A RISK OF EXPLOSION IF YOU REPLACE THE BATTERY PACK WITH AN INCORRECT TYPE. ONLY USE SPECTRALINK MODEL DM351 WITH SPECTRALINK 87-SERIES WIRELESS HANDSETS. DISPOSE OF USED BATTERIES BY RETURNING THEM TO THE DISTRIBUTOR OR PRODUCER WHO SUPPLIED THEM.
  • Page 51 PIVOT by Spectralink User Guide To replace the Battery Pack, slip the tabs at the top of the carrier into the corresponding slots at the top of the battery cavity. Gently press the bottom of the Battery Pack until it snaps into place. The Battery Pack should snap into position with minimal pressure.

  • Page 52: Battery Safety Notices

    WARNING– The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above 45°C, or incinerate. Replace battery with Spectralink model DM351 only. Use of another battery may present a risk of fire or explosion.
  • Page 53 PIVOT by Spectralink User Guide • Dispose of any used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire. • The handset is not designed for and will not function properly with third party batteries.

  • Page 54: Chapter 8: Sync Calendar And Email

    Chapter 8: Sync Calendar and Email Your system administrator may have enabled your handset to sync with the Exchange Server in your facility that hosts your Outlook calendar and email. If so, you can set up the sync by following these steps: Caution: Steps may vary! Your system may operate differently from the steps outlined here.
  • Page 55 PIVOT by Spectralink User Guide Modify the Domain\Username field to show your username as directed by your system administrator. Usually this is the email address as entered in step 1. The password should be populated with the one already entered in step 1.
  • Page 56 PIVOT by Spectralink User Guide Caution: Consult with your system administrator Complete the next steps only after receiving specific instructions from your system administrator. Tap “OK” on Remote security Administration warning. Leave the settings on the screen as default and tap “Next”...
  • Page 57 PIVOT by Spectralink User Guide Tap “Activate” on Active device Administrator. Usually screen security must be set. Tap PIN or Password, enter your code and tap Continue. You will be prompted to confirm the code. 721-0005-000_A.docx February 2014...
  • Page 58 PIVOT by Spectralink User Guide You should see “Waiting for sync” screen and you may get a number of notification alerts. Once the sync is complete, you will see the lock screen with the email icon in the status bar if you have new emails. Enter your PIN or password to open your email inbox.
  • Page 59 PIVOT by Spectralink User Guide Now you can open your inbox from the notification drawer (if you have new emails) or from the Email icon. Your Calendar and People app will also be populated from your data in Outlook. 721-0005-000_A.docx...

  • Page 60: Chapter 9: Settings

    Change volumes, tones, and other sound settings: Note: Spectralink volume setting The Spectralink volume setting Settings> Sound> Volumes> Spectralink volume controls the loudness of any alert that you might receive if your handset connects with call systems or the like.

  • Page 61: Display

    PIVOT by Spectralink User Guide Display Adjust screen brightness, change wallpaper and other options. Battery Check the status of the battery, systems that are using battery life and watch it charge and discharge on this screen. 721-0005-000_A.docx February 2014...

  • Page 62: Language & Input

    Change the language and administer other input tasks. Note: Changing the language The Spectralink phone application is customized for your PIVOT and uses some standard Android functionality and some unique Spectralink functionality. The unique text is translated into French, German, Italian and Spanish. If you chose a different language, some text will not be translated and will appear in English because Android text is translated into many other languages.

  • Page 63: Accessibility

    PIVOT by Spectralink User Guide Accessibility Accessibility options allow you to customize the interface to accommodate special needs. About phone The About phone screen gives you technical information about the handset. 721-0005-000_A.docx February 2014...
  • Page 64 PIVOT by Spectralink User Guide 721-0005-000_A.docx February 2014...

  • Page 65: Updating Handset Software

    PIVOT by Spectralink User Guide Updating Handset Software From time to time, your system administrator may provide new or updated software for your PIVOT. If the handset has found new software to install, the download icon will display in the status bar.

  • Page 66: Chapter 10: Other Things You Should Know

    Chapter 10: Other Things You Should Know Tip: Let your system administrator know what you need Because your PIVOT is deployed within your workplace, it functions differently than a consumer-grade smartphone. It features productivity applications that provide an IT administrator with the ability to restrict any potentially insecure exposure or prevent entertainment-type uses.

  • Page 67: Appendix A: Care Of The Handset

    Doing so will void your warranty. • Spectralink recommends the use of a silicone bumper to prolong the life of your handset, especially if it could be dropped or cleaned frequently with disinfectants that are known to damage plastics.
  • Page 68 PIVOT by Spectralink User Guide • The headset jack and the USB port should be kept covered with the rubber plugs when they are not in use. This will protect the handset against ingress of dust and liquids. • The handset has an IP64 rating. This means it can withstand dust and splashing liquids but is not submersible.

  • Page 69: Appendix B: Regulatory And Safety Information

    Appendix B: Regulatory and Safety Information Product Compatibility Caution: Product compatibility Each Spectralink family of products only works with other members of the same family. If you have any questions about product compatibility, contact your system administrator. Spectralink 87-Series Use only 87-Series products with other 87-Series products as identified by the model number located on the label of the product.

  • Page 70: Fcc

    Outdoor Use Restriction This product is intended for indoor use. FCC regulations prohibit outdoor use within the 5.15-5.25 GHz band. There are additional outdoor usage restrictions that vary with other regions. For additional information, contact Spectralink. FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is...
  • Page 71 PIVOT by Spectralink User Guide exceed the equivalent isotropically radiated power (EIRP) necessary for successful communication. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 72: Eu Compliance Statement

    PIVOT by Spectralink User Guide EU Compliance Statement Hereby, Spectralink Corporation declares that the products in this manual are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For more information, please go to http://ec.europa.eu/enterprise/sectors/rtte. Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC Български:...
  • Page 73 Ovime tvrtka Spectralink Corporation izjavljuje da je ovaj 8741, 8753 u skladu osnovnim zahtjevima I ostalim odredbama Direktive 1999/5/EC. Íslenska: Hér með lýsir Spectralink Corporation yfir því að 8741, 8753 er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano: Con la presente Spectralink Corporation dichiara che questo 8741, 8753 è...
  • Page 74 Spectralink Corporation týmto vyhlasuje, že 8741, 8753 spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Slovenščina: Spectralink Corporation izjavlja, da je ta 8741, 8753 v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Suomi: Spectralink Corporation vakuuttaa täten että 8741, 8753 tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä...

  • Page 75: Hearing Aid Compatibility

    • Only use Spectralink 87-Series Battery Packs with Spectralink 87-Series Chargers. • Never use a non-Spectralink charging unit as it could damage the Battery Pack. • Use only the original plug-in power adapter for the chargers. • Contact your service representative for assistance if you have a faulty Battery Pack or a problem with your charger.

  • Page 76: Wireless Telephones

    The earpiece may retain magnetic objects. Caution: Authority to operate this equipment Changes or modifications to this equipment that are not approved by Spectralink may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment.

  • Page 77: Electromagnetic Interference And Compatibility

    PIVOT by Spectralink User Guide Potentially Explosive Atmospheres Do not take your handset into any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

  • Page 78: Other Medical Devices

    PIVOT by Spectralink User Guide Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
  • Page 79 PIVOT by Spectralink User Guide designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile handsets employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.

  • Page 80: Handset Operation Normal Position

    PIVOT by Spectralink User Guide Handset operation normal position To position the antenna properly, hold the handset as you would any other telephone, with the earpiece to your ear and speak into the microphone. 721-0005-000_A.docx February 2014...

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