SpectraLink 87-Series Administration Manual
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SpectraLink 87-Series Administration Manual

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Spectralink 87-Series Wireless Telephone
Administration Guide
Configuration Management System
721-0011-000 Rev B
June 2014

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Summary of Contents for SpectraLink 87-Series

  • Page 1 Spectralink 87-Series Wireless Telephone Administration Guide Configuration Management System 721-0011-000 Rev B June 2014...
  • Page 2 The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 3: Table Of Contents

    Contents About This Guide ............... 7 Product Support ....................... 7 Spectralink References ....................8 Specific Documents ......................8 Conventions Used In This Document ................9 Icons ..........................9 Typography ........................10 Part I: Using CMS ..........12 Chapter 1: Getting Started with CMS ........13 Saving your settings .......................13...
  • Page 4 Spectralink 87-Series Wireless Telephones Administration Guide Web API .........................48 Web Applications ......................51 General Settings ......................52 Over the Air Updates ......................52 Device Security ......................54 Syslog ..........................55 Config Manager ......................57 Phone Groups ........................58 Configure Feature Licenses ....................58 Add or change installed licenses ..................59 Add feature license ......................60...
  • Page 5 Spectralink 87-Series Wireless Telephones Administration Guide Chapter 6: How to Use Logs as Generated by Your 87-Series Handset ................80 Syslog Server Compatibility ....................80 Severity Levels .........................81 What Severity Level to Use ....................81 Syslog Message Structure ....................82 CMS format ........................82 As stored internally in the handset ..................82...
  • Page 6 Spectralink 87-Series Wireless Telephones Administration Guide Battery Safety Notices ....................99 Notes on Battery Packs ....................99 Appendix A: Open Source Information ......... 101 OFFER for Source for GPL and LGPL Software ............101 Contact Information for Requesting Source Code ............101 Appendix B: Products Mentioned in this Document ....

  • Page 7: About This Guide

    This document covers every aspect of administering the Spectralink 87-Series handsets, also known as PIVOT™ by Spectralink. The primary tool for administering the handsets is the CMS, the Configuration Management System. This GUI program is opened in a browser and provides an easy and intuitive way to configure the handsets and manage the deployment.

  • Page 8: Spectralink References

    Specific Documents AP Configuration Guides show you how to correctly configure access points and WLAN controllers (if applicable) and identify the optimal settings that support Spectralink 87-Series handsets. The guides can be found at the View Certified page. Spectralink 87-Series Installation and Configuration Tool Administration Guide The SLIC tool provides step-by-step instructions for configuring wireless settings required for the handsets to associate with the wireless LAN.

  • Page 9: Conventions Used In This Document

    Spectralink 87-Series Wireless Telephone User Guide The User Guide provides detailed information about using the features of the 87-Series handsets. For information on IP PBX and softswitch vendors, see PIVOT by Spectralink Call Server Interoperability Guide. Conventions Used In This Document Icons Icons indicate extra information about nearby text.

  • Page 10: Typography

    The Web Info icon highlights supplementary information available online such as documents or downloads on support.spectralink.com or other locations. Timesaver A time-saving tip is typically used to mention or highlight a faster or alternative method for users who may already be familiar with the operation or method being discussed.
  • Page 11 Italics Used to emphasize text, to show example values or inputs, and to show titles of reference documents available from the Spectralink Support Web site and other reference sites. Underlined blue Used for URL links to external Web pages or documents. If you click on text in this style, you will be linked to an external document or Web page.

  • Page 12: Part I: Using Cms

    Part I: Using CMS CMS is a powerful interface for configuring and managing Spectralink 87-Series handsets. Part I details each page of the CMS and each setting on each page. Installing the CMS is fully covered in the Spectralink 87-Series Wireless Telephone Deployment Guide.

  • Page 13: Chapter 1: Getting Started With Cms

    Chapter 1: Getting Started with CMS Instructions for installing CMS are in Spectralink 87-Series Wireless Telephone Deployment Guide. Please refer to that document if you are just getting started. This Chapter assumes that you have successfully installed CMS and are ready to use it for handset provisioning.

  • Page 14: How Secure Is Cms

    You will see some settings that use a dashed line in the text field, such as Enable / Disable Spectralink SIP. When you see this, it indicates that whatever the current setting is should be retained or “use whatever is currently configured in the handset”...

  • Page 15: Logging Into Cms

    The customer receives the APK (Authorization Product Key) and CMS serial number via an email which also includes a URL. Click the URL to generate the license key and register with Spectralink. Copy the license key. Open CMS and navigate to Home> CMS Administrative> Server Settings> License for this software.

  • Page 16: The Home Page

    Spectralink 87-Series Wireless Telephones Administration Guide The Home Page Major groups Initial Setup allows you to load certificates, configure Wireless Profiles and set up over the air (OTA) provisioning for the handsets. Device Management allows you to view and configure devices, set up phone groups, reset device passwords, and move a configuration to a different device when a user’s handset must...
  • Page 17 Spectralink 87-Series Wireless Telephones Administration Guide Tip: What is a “device”? “Device” is the term used by Android to refer to the hardware using the Android platform. In this document, we use the word “device” interchangeably with “handset”. CMS Administrative is where you set up CMS users and manage the CMS software and other settings for the CMS server itself.

  • Page 18: Chapter 2: Initial Setup

    Three types of certificates are identified: CA, PAC and Other. Refer to Spectralink 87-Series Wireless Security Implementation Guide for more information on certificates and their use in Wi- Fi security methods.
  • Page 19 Spectralink 87-Series Wireless Telephones Administration Guide Deleting a certificate Check the certificate you wish to delete. Click the Action dropdown and select Delete this certificate. Go through the confirmation page to finish deleting the selected certificate(s). Adding a certificate Ensure the certificate is located where you can browse to it from the computer running your browser.

  • Page 20: Wireless Profiles

    Wireless profiles ask for the security type used by the SSID. For a full discussion of the various security methods and how they are implemented on this page, see Spectralink 87-Series Wireless Security Implementation Guide.

  • Page 21: Over The Air Provisioning

    Notification drawer. Over the Air Provisioning The CMS can host the Spectralink 87-Series handset software which means you do not have to provide a separate provisioning server to host software updates. This page is where you load the software updates that will be downloaded by the handsets. See Updating the Handsets step-by-step instructions.
  • Page 22 Spectralink 87-Series Wireless Telephones Administration Guide 721-0011-000_B.docx June 2014...

  • Page 23: Chapter 3: Device Management

    Chapter 3: Device Management The Device Management group of pages is where the handsets are listed, administered, configured, grouped and so forth. Device List When the handsets associate with the wireless LAN and announce themselves to the CMS, they are listed in the Device list by model and MAC address. Several types of administrative actions can be performed from this page as indicated by column headings.

  • Page 24: Column Headings

    [select MAC address from dropdown].  View configuration the View Configuration button opens a page that displays the configuration at the code level. This is used only when working with Spectralink support personnel.  Groups If the handset is assigned to a group, it is identified in this column.

  • Page 25: Summary Column: Change Device

    Spectralink 87-Series Wireless Telephones Administration Guide Summary column: Change device When you click the Summary name, a page opens that displays information about the handset. Here you can change the Summary name and add notes about this particular handset. 721-0011-000_B.docx...

  • Page 26: Device List: Select Device To Change

    Spectralink 87-Series Wireless Telephones Administration Guide Spectralink recommends: If you change the name of the handset, it will display the new name in the Summary column. It is very handy to be able to easily find a handset by MAC address and extension.

  • Page 27: Configure Device(S)

    Spectralink 87-Series Wireless Telephones Administration Guide Spectralink recommends: Pushing firmware to many handsets at once will require an unusual amount of server resources. If you are updating more than a few handsets at once, limit the number that you do at one time. Select a maximum of 50 handsets at a time, usually one page of handsets at a time is a good benchmark to use.

  • Page 28: Enterprise/Group/Device Tabs

    CMS configuration, a potentially confusing situation. Follow the installation steps laid out in Spectralink 87-Series Wireless Telephone Deployment Guide for a smooth deployment.

  • Page 29: Wireless Profiles

    While it is possible to load other SIP applications on the handset, any other SIP application could potentially conflict and cause significant operational issues. Do not load another SIP app on your 87-Series handsets unless specifically advised to do so by Spectralink support personnel.
  • Page 30 You will see some settings that use a dashed line in the text field, such as the Enable / Disable Spectralink SIP setting shown below. When you see this, it indicates that whatever the current setting is should be retained or “use whatever is currently configured in the handset”...
  • Page 31 If utilizing a DNS SRV record, the SIP Server Port should be specified through the SRV record and left blank in this field. If you specify a port number here, then the Spectralink 87-Series handset will not attempt to use SRV records at all to discover the SIP Server address and instead will only query for a DNS A record.
  • Page 32 Extension Number (set at Device level) The user part of the SIP Address of Record (for example, 1002). (for example, the Address of Record would become 1002@Spectralink.com where 1002 is the Extension Number and Spectralink.com is the Server value set above.).
  • Page 33 Admin Tip Many call servers will send this information in the Message-Account field of the SIP Notify messages to the Spectralink 87-Series phone automatically when the phone initially registers. Leave this field blank to allow the phone to attempt auto-discovery of this parameter using the call server provided message-account field address.
  • Page 34 Accepts: Enable/Disable Default value: Enable Spectralink recommends: When to disable SIP standard hold signaling Spectralink recommends that customers leave this setting enabled unless hold / resume is not functioning correctly on the call server the customer is attempting to interoperate against.

  • Page 35: Ldap

    Some call servers may require that a handset send a separate SIP Subscribe message in order to receive message waiting notifications. Spectralink recommends that customers leave this setting disabled unless the 87-Series handset is not receiving message waiting indicators.
  • Page 36 Spectralink 87-Series Wireless Telephones Administration Guide Spectralink handsets support corporate directories that support server-side sorting and those that do not. For servers that do not support server-side sorting, sorting is performed on the handset. Tip: Better Performance With Server-Side Sorting Spectralink recommends using corporate directories that have server-side sorting for better performance.
  • Page 37 Spectralink 87-Series Wireless Telephones Administration Guide Default: [blank] Server port The port that connects to the server if a full URL is not provided. Common LDAP ports are 389 and 636 for encrypted (TLS). Accepts: 0, Null, 1 to 65535...

  • Page 38: Safe And Panic Button

    Warning The reliability of the Spectralink Panic button and SAFE application depends on the functionality and reliability of the greater infrastructure – the wireless LAN, the LAN, the call server, the central provisioning server, the server hosting location services,...
  • Page 39 Spectralink 87-Series Wireless Telephones Administration Guide Panic button options Pressing the Panic button triggers an alarm that displays on the handset until it is cancelled.  Local alarm/Panic alarm without phone call: If the user needs help but does not need an emergency call placed, pressing the Panic button can sound a loud local alarm so ○...
  • Page 40 Spectralink 87-Series Wireless Telephones Administration Guide fast. The least sensitive setting would require quite a bit of jostling before a warning was triggered. The length of time that the user would have to maintain that amount of motion (or a more severe one) is configurable.
  • Page 41 Spectralink 87-Series Wireless Telephones Administration Guide What does the dashed line indicate? SAFE and Panic button settings make use of a dashed line in the text field. The dashed line indicates that the setting has been configured at the device level.
  • Page 42 Spectralink 87-Series Wireless Telephones Administration Guide The SAFE / Panic button screen Monitoring Monitoring must be enabled in order for any of the SAFE motion settings to trigger. No move sensitivity No move is the degree of motionlessness or lack of any type of movement of the handset. Level 7 would require that the user be almost completely still for the warning to trigger.
  • Page 43 Spectralink 87-Series Wireless Telephones Administration Guide No move timeout The length of time that the user would have to maintain the configured degree of stillness (or a more severe degree). It is measured in seconds. Minimum = 5, maximum = 300.

  • Page 44: Emergency Contacts

    Up to five emergency contacts can be configured with both a name and a number. Ensure you follow any dial plan rules when entering the number. Spectralink 87-Series handsets can operate in a group broadcast mode called Push-to-Talk (PTT). PTT is a licensed feature which can be activated in the Feature license section.
  • Page 45 Spectralink 87-Series Wireless Telephones Administration Guide With PTT, the administrator subscribes users to some or all of these channels to receive, and optionally send, PTT broadcasts. In PTT mode, the handsets behave like walkie-talkies: the handset transmits audio over a built-in speakerphone and recipients can respond to the broadcast.
  • Page 46 Spectralink 87-Series Wireless Telephones Administration Guide Caution: Select the level for PTT configuration PTT configuration methods are mutually exclusive. You cannot set all devices at the Enterprise level and some at the Group level and others at the Device level without overwriting the more general configuration.
  • Page 47 Spectralink 87-Series Wireless Telephones Administration Guide Codec Select either G.711Mu or G.722 Default channel The default channel is the channel that will broadcast when the Talk button is pressed. The user can change the default channel. Emergency call volume When transmitting over channel 25, the emergency channel, the volume can be set to broadcast at a higher volume.

  • Page 48: Quick Barcode Connect

    By default, channels 24 and 25 are subscribed. Quick Barcode Connect The Spectralink Quick Barcode Connector™ (QBC) application enables you to capture and decode barcode patterns with the handset and transfer the data to applications running on a computer. Please refer to the Quick Barcode Connector Administration Guide for configuration information.
  • Page 49 Spectralink 87-Series Wireless Telephones Administration Guide Enable/disable API calls You can control which handsets use the application by enabling or disabling by individual handset, group or enterprise. Polling Username Enter the username that the handset requires to authenticate polling. Polling Password Enter the password that the handset requires to authenticate polling.
  • Page 50 Spectralink 87-Series Wireless Telephones Administration Guide Polling Response Method Enter the method for sending the requested polling data. Either URL or Requester. If URL, enter the URL in the next field. URL to receive polling response The URL to which the handset sends call processing state/device/network information. If the polling response method is set to Requester, this field does not need an entry.

  • Page 51: Web Applications

    Web Applications listed here are Web applications whose shortcuts are displayed in a widget box on one of the home pages of the handset. They are opened in the Spectralink Webview browser. Any URL available to the handsets can be entered.

  • Page 52: General Settings

    Enter the IP address of the NTP server. Over the Air Updates Software updates for the 87-Series handsets are provided to the handset over the air, that is, through the wireless connection it has with a provisioning server that hosts the software files.
  • Page 53 Leave blank for the HTTP root folder. You may also specify subdirectories of an HTTP server. For example, if http://192.168.0.1/Spectralink/Upgrade is the location where the ota-update.bin file is hosted, and the root of the HTTP server is http://192.168.0.1 then “Spectralink/Upgrade” would be the appropriate value for this field.

  • Page 54: Device Security

    Spectralink 87-Series Wireless Telephones Administration Guide System update check frequency Specifies when or how often the phone will check the specified server to determine if a new version of firmware (ota-update.bin file) is available. If you select a time interval, it is measured from the last handset reboot.

  • Page 55: Syslog

    Spectralink 87-Series Wireless Telephones Administration Guide Screen Off Timeout Many facilities require some sort of lock to the handset to prevent unauthorized access when it is idle. This setting allows you to set the length of time that a handset can be idle before it locks.
  • Page 56 Spectralink 87-Series Wireless Telephones Administration Guide Spectralink recommends: Setting up a syslog server We recommend that you set up a syslog server as part of your initial deployment. For complete information about using syslog levels and filters, see How to Use Logs as Generated by Your 87-Series Handset.

  • Page 57: Config Manager

    On rare occasions you may be directed by Customer Support to disable the CMS. Caution: Disabling CMS If you disable CMS, the handset(s) will not be able to find it and settings cannot be received over-the-air by the phone. Disable it only as directed by Spectralink Customer Support. Device Heartbeat Interval The CMS heartbeat defaults to 60 (seconds).

  • Page 58: Phone Groups

    Group tab to customize settings. Configure Feature Licenses Spectralink periodically releases new features that require a feature license before they can be deployed. Examples are Push-to-Talk, SAFE and Panic button. Contact your Spectralink service representative for information about obtaining paid licenses.

  • Page 59: Add Or Change Installed Licenses

    Spectralink 87-Series Wireless Telephones Administration Guide Add or change installed licenses Installed licenses are listed at the top of the page. Click the Serial number to edit or delete the license. You can also add another license from the detail screen.

  • Page 60: Add Feature License

    Spectralink 87-Series Wireless Telephones Administration Guide Add feature license When you receive a serial number and license key, enter the information in these fields to activate your permanent license. Use copy/paste for best results. Select handsets to activate the feature Licenses are activated by handset.

  • Page 61: Batch Configure Extensions

    The dropdown list shows all deployed handsets. Select the ones that you want to activate this feature on. Any handsets that are already activated will be checked. Batch Configure Extensions Use this utility only when deploying new handsets. See Spectralink 87-Series Wireless Telephone Deployment Guide for details on how to use this option. 721-0011-000_B.docx...

  • Page 62: Reset Device Password(S)

    Spectralink 87-Series Wireless Telephones Administration Guide Reset Device Password(s) Resetting the device password is nearly always done at the device level and usually when a handset is re-deployed or a user has forgotten the password. However, this setting can be used to reset all devices in the entire Enterprise or by Group.

  • Page 63: Quick Rma Replacement

    Spectralink 87-Series Wireless Telephones Administration Guide Resetting the password Select the device from the dropdown if on the Reset Device tab. Select the lock type. Enter and confirm the new password. Click the Save button. Quick RMA Replacement When a handset needs to be replaced, you can quickly move the configuration over to a different handset through the Quick RMA replacement option.
  • Page 64 Spectralink 87-Series Wireless Telephones Administration Guide Admin tip: Which settings are moved? All CMS administrative settings are moved to the handset. User settings such as Ring tone, volumes, etc. are stored by the CMS and are also moved. Apps, People, and various customizations that are stored on the handset will not be moved to the new handset and will have to be re-setup by the administrator and/or user.

  • Page 65: Part Ii Administrative Procedures

    As an administrator of the handsets, you will need to provide support to your handset users, any other CMS users and your IT team. Additionally you need to know enough to be able to interface with Spectralink support crew if you need their assistance. This part provides you with the tools to: ...

  • Page 66: Chapter 4: Cms Administrative

    Chapter 4: CMS Administrative The CMS Administrative group of pages allows you to administer the CMS itself. This is where you set up authorized users and manage server settings. CMS Users The Users page lists users and their status. Click the link to view any user. Add a user by clicking Add user: Complete the fields and click Save.
  • Page 67 Spectralink 87-Series Wireless Telephones Administration Guide stored credentials, not the dummy password you enter here. You will be able to enter full identification information after you save the username/dummy password and go to the Change user page. Of course you have to have an operational LDAP server for this authentication.
  • Page 68 Spectralink 87-Series Wireless Telephones Administration Guide The Change user page opens for you to complete the options you want to make available to this user. 721-0011-000_B.docx June 2014...

  • Page 69: Personal Info

    Spectralink 87-Series Wireless Telephones Administration Guide Personal info The information in these fields displays on the Users list. Permissions  Active The Active box is checked by default. Remove the check to deactivate the user.  Staff status The Staff status box allows a user to log in. check this box for every active user.

  • Page 70: Server Settings

    Spectralink 87-Series Wireless Telephones Administration Guide Server Settings Active Directory Settings If you are using Active Directory®, you can use LDAP as an authentication server for admin personnel to login to the CMS. Settings: Configuring Active Directory settings Prior to configuring the settings listed here, ensure you consult with your LDAP administrator and obtain accurate information for populating these settings correctly.

  • Page 71: General Settings

    Spectralink 87-Series Wireless Telephones Administration Guide Domain The active directory domain that the CMS administrators will be members of. Port Active director global catalog port. The port that connects to the server if a full URL is not provided. Common Active Directory ports are 3268 and 3269 for encrypted (TLS).

  • Page 72: Self Signed Public Key

    Self Signed Public Key The CMS can use HTTPS and the 87-Series handset can be configured to use a certificate to authenticate the CMS server. The certificate has two elements – the “private” key that resides on the CMS and the “public”...

  • Page 73: Update This Software (Cms Software)

    The customer receives the APK (Authentication Product Key) and CMS serial number via an email which also includes a URL to the Spectralink License Key Generator. Click the URL to generate the license key and register with Spectralink. Copy the license key.

  • Page 74: Import / Export Cms Data

    Spectralink 87-Series Wireless Telephones Administration Guide Import / Export CMS data The import/export utility enables you to backup and retrieve your CMS configuration or to load it to a different CMS. CMS/Handset Interaction The CMS is a completely new way to administer wireless devices and as such, deserves a detailed explanation of how it works and how it interacts with the handsets.

  • Page 75: Active Handsets

    Spectralink 87-Series Wireless Telephones Administration Guide  Both User and Admin settings can be changed on the handset.  Both User and Admin settings are uploaded (handset to CMS) if they have been changed.  Only Admin settings can be changed on the CMS. User settings cannot be changed on the CMS.
  • Page 76 Spectralink 87-Series Wireless Telephones Administration Guide When a handset goes out of range:  When the handset does not check-in, its status changes to Inactive on the CMS Device list.  If settings were changed in the handset while it was out of range, the settings are stored in the handset as pending changes.

  • Page 77: Chapter 5: Updating The Handset Software

    Chapter 5: Updating the Handset Software Software releases are periodically available for the 87-Series handsets. Customers whose products are under the Product Warranty or who have purchased Software Assurance are eligible to download releases. Software releases are available at http://support.spectralink.com/pivot.

  • Page 78: Updating The Software On The Handset

    Spectralink 87-Series Wireless Telephones Administration Guide Upload the handset firmware update to the CMS Now that you have set the location for the handset to get the updates, load the update to that location. If you are using the CMS navigate to Home> Initial Setup> Over the air provisioning.

  • Page 79: Verifying The Update

    Spectralink 87-Series Wireless Telephones Administration Guide  From the handset, you can navigate to Settings> About phone> System update. The handset will check the CMS or update server and if a new version is available, the handset will download it.

  • Page 80: Chapter 6: How To Use Logs As Generated By Your 87-Series Handset

     They can be downloaded from the handset via the handset’s USB port Syslog Server Compatibility The 87-Series handset uses standard syslogging mechanisms. The three servers below were tested in our lab environment and found to work.  Rsyslog – Standard syslog server shipping with Ubuntu® distributions.

  • Page 81: Severity Levels

    Spectralink 87-Series Wireless Telephones Administration Guide Severity Levels The 87-Series handsets use the following severity level values. Depending on the program being used, the severity level may be identified in the resulting message as a Level number, its first initial Setting abbreviation or the encoded value. (The severity level general displays in the syslogs –...

  • Page 82: Syslog Message Structure

    Spectralink 87-Series Wireless Telephones Administration Guide For example, you could use Warning as your general severity level and add a Verbose filter “barcode” for barcode messages. The output would contain every warning message and every message that contains “barcode” in its content.

  • Page 83: Definitions

    Spectralink 87-Series Wireless Telephones Administration Guide Admin Tip: Displaying the MAC address in messages The MAC address does not display in messages unless you enable Prepend MAC on the Admin menu in the handset. Navigate to Settings> Admin menu> Logging> Prepend MAC. If you do not enable Prepend MAC, you will need to identify the handset by its IP address.

  • Page 84: Viewing Logs In The Cms

    Spectralink 87-Series Wireless Telephones Administration Guide Activity/Component [Tag] – The Tag is the name of the Activity/Component that generated the log message. Missed Log Events – Cumulative log events missed due to excessive CPU load. Event Description – The detailed message generated by the specified activity or component.

  • Page 85: Retrieving Syslog Messages From The Handset Via Usb

    You may retrieve the log by connecting the handset to a PC via USB cable. Follow this navigation path to find the file: Computer> [8741]> Internal storage> Android> data> com.spectralink.SlnkSysLog. Use MTP to copy the .txt file to the PC.

  • Page 86: Using A Filter To Refine Logging Results

    Multiple filters can be used with syslog and with the CMS View log option. Logging Examples and Tips This section lists a number of tags of interest to Spectralink engineers and field service personnel, probably too detailed for user admins.

  • Page 87: Wireless Related Tags

    Spectralink 87-Series Wireless Telephones Administration Guide Admin Tip: Errors and warnings in Android Please note that Android is very verbose and very generous about flagging as errors issues that have no practical impact on the system, so seeing errors or warnings in the logs does not in itself mean that there is a problem.

  • Page 88: Audio Related Tags

    Debug level: High Level Sip Messaging and responses Slnk_Sip SipService Audio related tags slnk_adt.c slnk_pjsua_aud These two tags are used to get info about Spectralink specific audio engine/processing: AudioTrack AudioFlinger These tags are used to capture Android internal audio processing Over-the-air downloader related tags SlnkOTA All OTA download information is under this tag.

  • Page 89: Battery And Charging Related Tags

    Spectralink 87-Series Wireless Telephones Administration Guide I/SlnkOTA ( 3266): Package signature is good I/SlnkOTA ( 3266): System update downloaded and verified successfully! I/SlnkOTA ( 3266): User chose to reboot and apply system update now Battery and Charging related tags The battery log format is android native. There are two main events of interest for general...

  • Page 90: Barcode Related Tags

    So when using adb, issue “adb –b events” to capture the battery events SlnkHTTPServerUtils This Spectralink debug reports the information in a more human readable format. Please note however that the “percentage” is 0 to 1.0, so 1.0 means 100% 02-27 18:51:16.580 V/SlnkHTTPServerUtils( 3093): Battery percentage: 1.0 02-27 18:51:16.580 V/SlnkHTTPServerUtils( 3093): Battery temperature: 26.3...

  • Page 91: Cms Related Tags

    Spectralink 87-Series Wireless Telephones Administration Guide CMS related tags SlnkHTTPCfgMgntHandler HeartbeatThread BootMessage SlnkCnfMgntService SlnkHttpService SlnkHTTPLogHandler SlnkHTTPServerUtils OTAHandler ErrorReportingService QBC related tags QBC uses a lot of tags, probably too many, we should consider consolidating them under a single QBC tag unless we have a good reason to keep them separate. As of R1.0 the tags used...

  • Page 92: Web Api Related Tags

    Spectralink 87-Series Wireless Telephones Administration Guide Web API related tags SlnkHttpService SlnkBootCompletedReceiver SlnkCallStateHandler SlnkHTTPDeviceHandler SlnkNetworkHandler KeyActionHandler SlnkHTTPServerUtils PushMessageDisplayActivity SlnkHTTPServerPushHandler SlnkWebViewHelper SlnkWebViewHelper - SlnkJavaScriptInterface Licensing related tags FeatureLicenseService 721-0011-000_B.docx June 2014...

  • Page 93: Part Iii Supporting Your Users

    Part III Supporting Your Users You may need to support your users with functionality that is not related to CMS. Syncing handsets with Outlook™ for email, calendar and contacts; providing resources such as photos, apps or web pages; and managing groups, users, logins and other system administration tasks, to name a few.

  • Page 94: Chapter 7: Syncing To Email, Calendar And Contacts

    Like many, if not most, Android devices, the PIVOT handset can be synced with Outlook to populate the apps on the handset that support email, calendar and contacts. See Spectralink 87-Series Wireless Telephone User Guide for information about how the user enters information required for syncing.

  • Page 95: Chapter 8: User Access

    Chapter 8: User Access USB Access Generally speaking, users can access the file structure in the PIVOT handset just like they can with any Android device by connecting the handset to a computer via USB. Normally, this method is used for downloading photos and other graphics into an Android device. Directions for doing this are readily available on the World Wide Web and cannot be prevented on this Android device.

  • Page 96: Chapter 9: Applications

    Web Applications.  Applications can be downloaded into the handset and appear as an icon in the Launcher. The user taps the icon to activate the app. Consult the document Spectralink 87-Series Wireless Telephone Application Installation Guide for complete information. ...

  • Page 97: Chapter 10: Chargers And Battery Packs

    The PIVOT handset may not turn on if it senses a battery that is not a genuine Spectralink Battery Pack. You will see an informative notification and will not be able to use the handset until you insert a charged and genuine Spectralink Battery Pack.

  • Page 98: About Battery Packs

    Spectralink 87-Series Wireless Telephones Administration Guide Barcode scanning Some facilities make frequent use of the barcode scanning feature. The scan button activates the scan LED which puts a high demand on the Battery Pack. Let your users know to use the barcode scanning efficiently.

  • Page 99: Battery Safety Notices

    WARNING– The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above 45°C, or incinerate. Replace battery with Spectralink model DM351 only. Use of another battery may present a risk of fire or explosion.
  • Page 100 Spectralink 87-Series Wireless Telephones Administration Guide  Charging of a battery in the handset can only be done while the handset is turned ON. If the handset is turned OFF it will not charge.  If the handset does not charge, clean the Battery Pack, the charger, and the handset contacts with an alcohol swab.

  • Page 101: Appendix A: Open Source Information

    Handset, as well as related license and copyright information, is available at http://support.spectralink.com. You may also obtain the same information by contacting Spectralink by regular mail or email at the addresses listed at the bottom of this notice. For at least three (3) years from the date of distribution of the applicable product or software, we will give to anyone who contacts us at the contact information provided below, for a charge of no more than our cost of physically distributing, the items listed in “Spectralink OFFER of Source...

  • Page 102: Appendix B: Products Mentioned In This Document

    Appendix B: Products Mentioned in this Document Chrome browser is a trademark owned by Google, Inc. Excel is a registered trademark of Microsoft Corporation in the United States and/or other countries. Firefox is a registered trademark of the Mozilla Foundation. Kiwi and SolarWinds are a registered trademarks of SolarWinds Corp.

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