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Technical Bulletin CS-15-07
PIVOT Recommended Software Update
Procedures
This technical bulletin explains how to update the software on your PIVOT handsets most
efficiently and easily.
System Affected
Spectralink 87-Series Wireless Handsets - PIVOT
Description
Spectralink PIVOT handsets utilize the Android operating system and provide a number of
methods for updating the software. Because of the Android operating system there are some
considerations that need to be accounted for when attempting to update handsets.
Spectralink introduced the Android version known as KitKat in release 1.3. Prior releases of
software used the Android version known as JellyBean. Because of the differences in these two
Android software releases there are some underlying steps needed for software updates.
Any handset that is running version 1.0 or 1.1 will need to be updated to version 1.2 before
being updated to version 1.3. In order to update to the 1.4 release phones must first be on the
1.3 release. This has the potential to create several update steps in order to get your handsets
onto the most recent versions of software. Figure 1 below provides a diagram of the software
versions you must step through to update your handsets.
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Summary of Contents for SpectraLink Pivot 87 Series
- Page 1 Spectralink introduced the Android version known as KitKat in release 1.3. Prior releases of software used the Android version known as JellyBean. Because of the differences in these two Android software releases there are some underlying steps needed for software updates.
- Page 2 Version 1.3 Figure 1 To move between these software versions, your best option is always to use your Spectralink CMS. Your CMS is able to support two different software versions which helps you update your handsets more rapidly. If you look at the Over-The-Air Configuration in your CMS you will see the following when you have multiple software versions available, see Figure 2.
- Page 3 Technical Bulletin CS-15-07 Recommended Software Update Procedures 1. You can load version 1.2 and version 1.3 onto your CMS and allow the phones to complete their update to 1.3 and then load 1.4 onto the CMS to complete the update procedure.
- Page 4 Technical Bulletin CS-15-07 Recommended Software Update Procedures If you’re using CMS and have 1.2 and 1.3 loaded, then when the phone comes back up you can simply repeat the process of going to Settings → About Phone → System Update to start the next download.
- Page 5 Technical Bulletin CS-15-07 Recommended Software Update Procedures 4. Go to Settings → About Phone → System Update a. System download will start, swipe down to display status b. Once download completes, select Reboot & Apply c. Phone will now reboot with 1.3 software loaded 5.
- Page 6 Advance Settings. In the dialogue box that opens expand Connection Limits and change Connection Time-out to the new value and click OK. If you need assistance with installing or configuring your PIVOT handsets, please contact your Spectralink Authorized Reseller or Spectralink Distribution Partner. CS-15-07 PIVOT Recommended Software Update Procedures March 2015...
- Page 7 The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
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