Brother MFC-890 User Manual page 301

DIFFICULTY
Handling Incoming Calls (with external telephone only)
Machine 'Hear' Voice as CNG
Tone
Sending a Fax Call to the
machine
Printer Difficulties
Horizontal lines appear in text
or graphics.
Scanning Difficulties
TWAIN errors appear while
scanning.
Software Difficulties
Cannot perform '2 in 1 or 4 in 1'
printing.
Cannot print when using Paint
Brush.
Cannot print when using
Adobe Illustrator.
Thick lines and thin lines
appear alternately. (banding)
There are some dense lines.
When using ATM fonts, some
characters are missing or
some characters are printed in
their place.
Printing is slow.
21 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
SUGGESTIONS
If your machine is set to Fax Detect ON, it is more sensitive to sounds.
Your machine may mistakenly interpret certain voices or music on the
line as a calling fax machine and respond with fax receiving tones.
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by
turning Easy Receive to OFF. (See Fax Detect on page 5-4.)
If you answered at the machine, press Fax Start and hang up
immediately. If you answered on an extension phone, press your Fax
Receive Code (default setting is ( 51). When your machine answers,
hang up.
Clean the print head. (See Cleaning the print head on page 21-13.) If
you clean the print heads five times and the print has not improved, call
Brother or your dealer for service.
Make sure the Brother TWAIN driver is selected as the primary source.
®
In PaperPort , click Scan in the File menu and select the Brother
TWAIN driver.
Check that the paper size setting in the application and in the printer
driver are the same.
Try setting the Display setting to '256 colors'.
Try to reduce the print resolution.
1. Open 'Basic' tab in the printer driver.
2. Click 'Setting' in the 'Quality' section.
3. Turn OFF 'Bi-Directional Printing' by un-checking it.
(See Bi-Directional Printing on page 13-4.)
Check 'Reverse Order' in the Basic tab of the printer driver.
If you are using Windows
the 'Start' menu. Open 'Brother XXXX' properties. Click 'Spool Setting'
on the 'Details' tab. Select 'RAW' from 'Spool Data Format.'
In the 'Colour' tab from the 'Advanced' tab in the printer driver, select
'Auto' in the Image Type section.
®
95/98/98SE/Me, select 'Printer Settings' from