BayTech 24SII Owner's Manual page 150

PROBLEM SYMPTOM
hangs up PC PC
when
executed
Print job
switches
printers in the
middle of a
print job
Print job
switches
printers in the
middle of a
print job
(continued)
Print jobs
intermix
Model 24SII LEDs do no go
DES does not out
timeout
Print jobs are
lost when
multiple users
are sending
print jobs
Unable to dial Modem gives
out of external no indication of
modem after dialing out
CAUSE SOLUTION
rerouted for command:
serial MODE LPTx:=COMy (x=1, 2 or 3; y=1 or
communicatio 2).
n
Floating Using TERM program, check
condition on handshaking line. Power down Model
DSR or CTS 24SII DES. If DSR, DCD and CTS lines
lines (i.e., do not go low, cable wiring needs to be
cable checked
problem)
Timeout Increase Input Inactivity Timeout period
period too via configuration mode
short
Characters Change Port Select Code to a unique
used in Port character sequence.
Select Code
are too
common and
may
inadvertently
appear
somewhere in
the print job
Timeout Increase Input Inactivity Timeout period
period is too via configuration mode.
short
Timeout is set Increase Input Inactivity Timeout period
to zero (0) via configuration mode.
Port selected Send the disconnect sequence which
is designated consists of the Port Select Code
as a computer followed by a terminating character: OD
port (e.g., Hex (enter/return) or OA Hex (line feed).
computer-to-
modem
connection)
Printer port is Make sure printer is plugged in, turned
not connected on, and in the "off line" mode. This
or is "pulls" the DTR line low and enables
connected to transmission to the Model 24SII DES.
a powered- Or, Model 24SII DES could be in
down printer. contention mode, and when first printer
Data is being is busy, print job is routed to the next
routed to a available printer which is turned off or is
powered- not connected. It is highly recommended
down printer that printers connected to the Model
and is lost 24SII DES be plugged in and turned on
(going into the at all times; however, printers need not
bit bucket) be in the "on-line" mode.
Mismatch in Configure the modem communications
serial software to communicate at the same
configuration serial parameters (baud rate, etc.) that