General Alarm Condition; Input Voltage Is Out Of Range; Insufficient Warning Of Low Batteries; Internal Ups Fault Condition - HP R5500 User Manual

General alarm condition

Action:
If power management software is being used, check the log files to obtain specific error information
1.
to help identify the problem.
For more information about the causes of a general alarm condition, see the HP Power Manager
user guide available for download from the HP website (http://www.hp.com/go/rackandpower).
Check the batteries:
2.
Allow the UPS batteries to charge for 48 hours.
a.
If the Battery Fault LED is red, replace the batteries
b.
page 35).
Reduce the load:
3.
Power down the UPS
a.
Remove one or more load devices to reduce the power requirements.
b.
Wait at least 5 seconds and restart the UPS.
c.
If the condition persists, verify that the load devices are not defective.
d.
Allow the UPS to cool:
4.
Power down the UPS
a.
Clear vents and remove any heat sources.
b.
Verify that the airflow around the UPS is not restricted.
c.
Wait at least 5 minutes and restart the UPS.
5.
If the condition persists, contact an HP authorized service representative.
6.

Input voltage is out of range

Action:
Check the input voltage and reconfigure the UPS
1.
Contact a qualified electrician to verify that the utility power is suitable for the UPS.
2.

Insufficient warning of low batteries

Action:
Verify that the power management software is not delaying the shutdown of attached servers when
1.
the UPS is in a low battery condition.
Allow the UPS batteries to charge for 48 hours.
2.
If the Battery Fault LED is red, replace the batteries
3.
35).

Internal UPS fault condition

Action:
Power down the UPS
1.
If the condition persists, contact an HP authorized service representative.
2.
("Powering down the
("Powering down the
("Powering down the UPS" on page 29).
("UPS battery replacement
UPS" on page 29).
UPS" on page 29).
("Configuring the UPS" on page 27).
("UPS battery replacement
procedure" on
procedure" on page
Troubleshooting 40