HP RDX USB 3.0 Removable Disk Backup System User Manual
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Summary of Contents for HP RDX USB 3.0 Removable Disk Backup System
- Page 1 HP RDX USB 3.0 Removable Disk Backup System User Guide Abstract This guide is intended for users who install, operate and maintain HP RDX USB 3.0 Removable Disk Backup Systems. HP Part Number: 484933-014 Published: June 2012 Edition: Second...
- Page 2 © Copyright 2008–2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
Mounting hardware......................6 HP RDX USB Removable Disk utility.....................6 The HP RDX Utility CD.......................6 HP Storage SPOCK........................7 2 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System....8 Prepare mounting bay.......................8 Attach mounting hardware......................9 HP ProLiant servers.......................9 Other server or workstations....................10 Install drive ...........................10... - Page 4 To disconnect your drive......................25 Special considerations with the RDX DL Server module..............25 To reconnect your RDX Removable Disk Backup System..............25 7 USB Configuration Guide................26 USB in HP StorageWorks devices....................26 USB terminology........................26 Setting up a USB network......................27 USB cables..........................27 8 Support and other resources..............28 HP technical support.......................28...
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Page 5: Before You Start
HP RDX Utility CD (page 6) Overview The HP RDX USB 3.0 Removable Disk Backup System is a removable, ruggedized, hard disk drive system. Internal and external drive models are available, and there is an RDX DL Server Module that can be installed in some HP ProLiant servers. (See http://www.hp.com/storage/spock... -
Page 6: What Are The Mounting Requirements For An Internal Device
HP recommends installing a dedicated host bus adapter (HBA). However, it is also possible to connect to a USB 2.0 Intel or HP 4–pin header connector; appropriate cables must be purchased separately. See the RDX QuickSpecs on http://www.hp.com... -
Page 7: Hp Storage Spock
HP passport account that gives you access to interoperability information for HP storage products. This information is updated regularly and should be used to check the latest details. Locate the Explore Go Connect Tape Hardware interoperability link Use the look here link within the brackets to access information for RDX. -
Page 8: Installing An Hp Rdx Usb 3.0 Internal Removable Disk Backup System
2 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System If you are installing an HP RDX USB 3.0 External Removable Disk Backup System, please refer to Installing an HP RDX USB 3.0 External Removable Disk Backup System (page 14). -
Page 9: Attach Mounting Hardware
Removable Disk Backup System (page 12). Please check your HP ProLiant server documentation to ascertain the correct method of mounting, and to check whether mounting hardware is provided with the server. Mounting rails: Some HP ProLiant servers, such as ML530 and ML570, require mounting rails. -
Page 10: Other Server Or Workstations
RDX Removable Disk Backup System with screws. Install drive Slide the HP RDX Removable Disk Backup System into the open bay, aligning the tray or rails with the slots in the bay, as shown in the figure below. -
Page 11: Connecting To A 4-Pin Intel Or Hp Usb 2.0 Header
Many HP ProLiant servers have the special 4–pin USB 2.0 header connector on the system board, which may be orientated vertically or horizontally. Two cables are available for connecting to this USB 2.0 connector because there are two types of pin layout, Intel and HP. The appropriate cable must be purchased separately. -
Page 12: Secure The Rdx Removable Disk Backup System
Disk Backup System in place. Push the server latch down to lock the drive into position. Ensure blanking plates are in place over empty bays and replace the cover on the server. Installing an HP RDX USB 3.0 Internal Removable Disk Backup System... -
Page 13: No Mounting Hardware Used
No mounting hardware used Use the M3 screws provided with the server or the M3 screws provided in the accessory kit. Check that the holes in the chassis are aligned with the holes in the sides of the drive and use a regular Phillips screwdriver to secure the M3 screws, as shown in the figure below. -
Page 14: Installing An Hp Rdx Usb 3.0 External Removable Disk Backup System
3 Installing an HP RDX USB 3.0 External Removable Disk Backup System If you are installing an HP RDX USB 3.0 Internal Removable Disk Backup System, please refer to Installing an HP RDX USB 3.0 Internal Removable Disk Backup System (page... - Page 15 Plug the Type B (square) connector on the USB cable into the socket on the back of the RDX Removable Disk Backup System and connect the Type A (flat) connector to the server or workstation. Figure 10 Connecting the USB cable Plug the rounded end of the AC adapter into the RDX Removable Disk Backup System and use the supplied power cord to plug the AC adapter into a power outlet.
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Page 16: Operating Your Rdx Removable Disk Backup System
The RDX Removable Disk utility ensures that the eject function operates correctly under Windows. It is found on the HP RDX Utility CD supplied with your RDX Removable Disk Backup System and should be installed before you start to work with the unit. -
Page 17: Media
On the internal model, the Eject button is to the right of the cartridge slot. Media For best performance we recommend HP branded media. The RDX Removable Backup System supports any HP RDX cartridge. Cartridges are available in different capacities to support your storage requirements. Order online at: http://www.hp.com/go/storagemedia. Write-protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten, you can write-protect the cartridge. -
Page 18: Removing Cartridges
1. write protect tab 2. keyed corner Removing cartridges NOTE: For the eject function to operate correctly, the HP RDX utility should be installed immediately after installation. See Install the RDX utility (page 16). There are two ways to eject a cartridge under normal operation. -
Page 19: Unload Using The Eject Button
Unload using the eject button Press the Eject button on the front panel. Figure 14 Ejecting a cartridge 1. cartridge activity LED 2. eject button NOTE: On the internal model, the Eject button is to the right of the cartridge slot. Figure 15 Front panel of an internal drive The drive completes any task it is currently performing and ejects the cartridge. -
Page 20: Troubleshooting
26). Check the environmental conditions against the specified limits, see the RDX QuickSpecs on http://www.hp.com. Are appropriate drivers and application software installed on the host? You can use the HP RDX Ultility to download and install firmware upgrades from http://www.hp.com/support/ rdx. -
Page 21: Understanding The Leds
If the problem persists, check the environmental conditions against the specified limits (refer to the RDX QuickSpecs on http://www.hp.com). Perhaps move the drive to a more suitable site. Has a new operating system been installed in the host server or workstation? Has new backup software been installed? The problem could lie with the host or the software. -
Page 22: Cartridge Activity Led
Retrieve device and cartridge status information. Download and upgrade the firmware in the RDX Removable Disk Backup System from http:// www.hp.com/support/rdx. Test the unit and the cartridge. To run the RDX Utility for Windows Click Start > All Programs > RDX Utility > RDX Utility. For instructions on using the RDX utility, click Help. -
Page 23: The Rdx Removable Disk Backup System Does Not Appear In The Device Manager
If using the internal RDX Removable Disk Backup System, turn off your server or workstation. If using the external RDX Removable Disk Backup System, unplug the power cable. Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (see Front panel with LEDs (page 21)) and hold for 10–15 seconds. - Page 24 Make sure you are using the latest BIOS for your system by checking http://www.hp.com/ support Disable USB boot in the BIOS and retry. Attempt to eject the cartridge and retry boot, or boot with the RDX Removable Disk Backup System disconnected.
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Page 25: Replacing An Internal Rdx Removable Disk Backup System
You must ship the defective unit back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. -
Page 26: Usb Configuration Guide
7 USB Configuration Guide In this chapter: USB in HP StorageWorks devices (page 26) USB terminology (page 26) Setting up a USB network (page 27) USB cables (page 27) USB in HP StorageWorks devices The RDX Removable Disk Backup system is a USB 3.0 logo certified device. It supports the high-speed USB transfer rate with a theoretical maximum transfer of over 50 MB/s. -
Page 27: Setting Up A Usb Network
The transfer speed capabilities of a device are often referred to by the USB specification revision in which the transfer rate was defined. Therefore a USB 3.0 and a USB 2.0 Hub will support high, full and low speed, but a USB 1.1 hub will only support full and low speed. The USB specification was developed and is maintained by the USB organization. -
Page 28: Support And Other Resources
8 Support and other resources HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers... -
Page 29: Subscription Service
‘Start here' poster for an overview of the installation information in this guide (available in English, French, German and Japanese) You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals Registering your drive... -
Page 30: Index
HP website, operating systems, Eject button, operating your drive, eject button, emergency eject, external drive performance, connect power cable, power LED, connect USB cable,... - Page 31 Unload button, unloading cartridges, eject button, mouse right-click, USB cable external drive, internal drive, usb cables, usb configuration guide, usb network, usb terminology, using the drive, websites HP , HP Subscriber's Choice for Business, product manuals, write error, write protect cartridge,...