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Envelope Imager XT 3.0
Envelope Imager XT 4.0
OPERATIONS
MANUAL
Revised: 6-15-07
Part #: M-3416
RENA SYSTEMS INC.
136 Green Tree Road STE 140
Oaks, PA 19456-1069
Phone: (610) 650-9170
Fax: (610) 650-9171
E-Mail:
support@renausa.com
Web Site:
www.renausa.com

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  • Page 1 Envelope Imager XT 3.0 Envelope Imager XT 4.0 OPERATIONS MANUAL Revised: 6-15-07 Part #: M-3416 RENA SYSTEMS INC. 136 Green Tree Road STE 140 Oaks, PA 19456-1069 Phone: (610) 650-9170 Fax: (610) 650-9171 E-Mail: support@renausa.com Web Site: www.renausa.com...
  • Page 2 TABLE OF CONTENTS RENA Systems Inc. would like to Thank You for investing in our quality built products. Please record the following information for future reference: Model: Serial Number: Purchase Date: Purchased From: Dealer Name: Contact Name: Address: Address: Phone Number: Please take this opportunity to register your product.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Table of Contents Section Page # SECTION 1 – GETTING ACQUAINTED ________________________________________________ 5 ________________________________________________________________ 5 AFETY RECAUTIONS ________________________________________________________________ 6 ACKAGING HIPPING _________________________________________________________________________ 6 ONTENTS ______________________________________________________________ 6 YSTEM EQUIREMENTS ____________________________________________________________________ 7 PERATOR ________________________________________________________________________ 8 _______________________________________________________________ 9 RINT ARRIAGE ___________________________________________________________________ 10 ONTROL ANEL...
  • Page 4 RINT ARTRIDGES ______________________________________________________________________ 48 RINTER _________________________________________________________ 49 RINTER ISPLAY ESSAGES APPENDIX A – ENVELOPE IMAGER XT 3.0/XT 4.0 SPECIFICATIONS ___________________ 52 APPENDIX B – SUPPLIES, SERVICE AND SUPPORT ___________________________________ 53 ___________________________________________________ 53 UPPLIES AND PTIONAL ARDWARE _____________________________________________ 54 BTAINING UPPLIES...
  • Page 5: Section 1 - Getting Acquainted

    Follow any specific occupational safety and health standards for your workplace or area. This manual is intended solely for the use and information of Rena Systems Inc., its designated agents, customers, and their employees. The information in this guide was obtained from several different sources that are deemed reliable by all industry standards.
  • Page 6: Packaging/Shipping

    1 Feeder Interface Cable (Part #: 35E-500-196) for connecting the EasyFeed 120 feeder to the printer. Tip: This cable can be used on other Rena feeder models as well; but can NOT be used on the EasyFeed Lite or AF500 feeders.
  • Page 7: Operator View

    SECTION 1 GETTING ACQUAINTED Operator View Figure 2 MEDIA THICKNESS ADJUSTMENT DIAL– The dial on the left side of the control panel is used to adjust the height of the print heads to compensate for different media thickness. VACUUM TRANSPOT BELT – Transports the media to the printheads. This belt position is stationary.
  • Page 8: Rear View

    SECTION 1 GETTING ACQUAINTED Rear View Figure 3 USB PORT – Connects the printer to the USB port of your computer. PARALLEL PORT – Connects the printer to the Centronics Parallel port of your computer. FEEDER INTERFACE CONNECTOR – Allows connection to an optional feeder, so the printer can stop/start the feeder appropriately.
  • Page 9: Print Carriage View

    PRINT UNITS –Hold the inkjet cartridges. Used to adjust the vertical print position. The Envelope Imager XT 3.0 contains 3 Print Units; one capable of holding a single cartridge, one is capable of holding 2 ink cartridges and one capable of holding 3 ink cartridges (6 ink cartridges, for a total of 3”...
  • Page 10: Control Panel

    SECTION 1 GETTING ACQUAINTED Control Panel Figure 5 MEDIA THICKNESS ADJUSTMENT DIAL– The dial on the left side of the control panel is used to adjust the height of the print heads to compensate for different media thickness. ON LINE key – This key is used to put the printer on/off line. LED “slow flash”...
  • Page 11 SECTION 1 GETTING ACQUAINTED Notes Envelope Imager XT3.0/XT4.0 Operations Rev. 6/15/2007...
  • Page 12: Section 2 - Printer Installation And Setup

    SECTION 2 INSTALLING THE PRINTER Section 2 – Printer Installation and Setup Before using the printer, the following must be done: • Choose a location for the printer and optional feeder • Connect power to the printer • Connect the appropriate feeder interface cable between the printer and feeder •...
  • Page 13: Connecting The Optional Feeder To The Printer

    CABLE F: EasyFeed Lite Feeder, to T-750 Tabber, and XT3.0/XT4.0 Printer * cable included with printer. Note: Cables made for use with the EasyFeed 120 feeder may also be used with the RENA XPS-ProFeed and EasyFeed 200 feeder models. CAUTION! These cables can NOT be used with the EasyFeed Lite or AF500 feeder models.
  • Page 14: Installing The Ink Cartridges

    INSTALLING THE PRINTER Installing the Ink Cartridges The Envelope Imager XT 3.0 can accommodate six inkjet cartridges and the Envelope Imager XT 4.0 can accommodate eight inkjet cartridges. Inkjet cartridges are installed as follows: Remove the inkjet cartridge from its packaging, taking care not to touch the copper contacts or the nozzle plate.
  • Page 15: Setting Up The Transport System

    SECTION 2 INSTALLING THE PRINTER Setting Up the Transport System Media Side Guide and Transport Belt Adjustment 1. Loosen the Side Guide Securing Knobs and slide the Media Side Guides [1] apart, as shown in Figure 12 It is not necessary to move the Media Hold Down Strap [2]. Figure 12 Reposition the Outer Transport Belts as shown in Figure...
  • Page 16 SECTION 2 INSTALLING THE PRINTER IMPORTANT! The two Outer Transport Belts should be adjusted so they ride over the bottom lip of the Media Side Guides and are positioned very close the Media Side Guides, but not rubbing against them, as shown in Figure Figure 17 4.
  • Page 17: Media Thickness Adjustment

    SECTION 2 INSTALLING THE PRINTER Media Thickness Adjustment The printhead carriage height must be set to accommodate the thickness of the media you will be feeding. This printer incorporates a servo motor to control the height of the carriage. 1. Make sure the printer is off-line. If on-line, press the ONLINE key to take it off-line. 2.
  • Page 18: Print Unit Positioning (Vertical Address Positioning)

    Figure 3. Tighten the Print Unit Securing Knobs. 4. Envelope Imager XT 3.0 Only. Reposition the Paper Transport Guide [A] so that it helps hold down the media before it enters under cartridges 1, 2 or 6, as shown in Figure Note: The printer’s default orientation is “up-side-down”...
  • Page 19: Print Area

    24, provides a visual indicator of the print area for each Print Unit. Print Area Print Area Indicators Indicators Figure 24 Envelope Imager XT 4.0 Envelope Imager XT 3.0 Print Area Indicators Print Area Indicators Figure 25 Envelope Imager XT 4.0 Print Area Shown Above Envelope Imager XT3.0/XT4.0 Operations Rev. 6/15/2007...
  • Page 20: Paper Feed (Media Transport) Test

    Note: A 6”x9” mail piece is required to print the “factory TEST image” with the Envelope Imager XT 4.0. A #10 envelope can be used to print the “factory TEST image” with the Envelope Imager XT 3.0. Horizontal print position is adjusted via your software (mailing program).
  • Page 21 SECTION 2 INSTALLING THE PRINTER Notes Envelope Imager XT3.0/XT4.0 Operations Rev. 6/15/2007...
  • Page 22: Section 3 - Operating The Printer

    SECTION 3 OPERATING THE PRINTER Section 3 – Operating the Printer This Section assumes that you have setup the feed system and connected the printer to your computer. Printer Control Panel & MENU Features The printer control panel keys can be used to access various functions that help the operator control the printer. These functions and their operation are as follows: ENTER key The ENTER key is used to start/stop media feed.
  • Page 23: Reset Key

    SECTION 3 OPERATING THE PRINTER Print Enhancement –The print enhancement feature is used to help the nozzles on the ink cartridge stay open and decrease the loss of the descender on letters such as “y” or “q” and accent marks that do not appear in every address.
  • Page 24: Print Recovery After A Jam

    SECTION 3 OPERATING THE PRINTER Print Recovery After a Jam If the media should jam in the printer during the run it is possible to recover up to 9 pieces (records) that might be lost. If a jam occurs, the printer control panel will display “Jam: Reprint Lost Pieces” and “MENU To Continue”.. To recover the lost pieces do the following: 1.
  • Page 25: Installing The Printer Driver

    OPERATING THE PRINTER Installing the Printer Driver FlexMail3 Users: You may find newer printer driver versions on your FlexMail3 CD. However; Rena Systems suggests installing and using the printer drivers distributed with the printer, or drivers downloaded from www.renausa.com. These are tested and approved drivers by Rena Systems Inc. Other driver versions may not work properly.
  • Page 26: Printer Driver Properties

    The following describes the printer driver properties windows for the Envelope Imager XT 3.0/ XT 4.0 and how to use them to customize the output of your printer.
  • Page 27: Features Tab/Advanced Options

    SECTION 3 OPERATING THE PRINTER Windows 98: When the properties window opens, you are presented with several tabs. The Graphics, Fonts, and Device Options are standard Windows 98 printer driver functions and should be left at their defaults. The Features and Print Heads tabs are used to setup, change, and adjust the printer.
  • Page 28 SECTION 3 OPERATING THE PRINTER Feed Delay - Used to put more space between the pieces as they are being printed. This will also give the first piece printed more time to dry before the next piece is printed. The adjustment range is in 0.1-second increments. This feature works at all speeds.
  • Page 29: Print Heads Tab (Head Adjustment)

    Instead; to change print orientation, you must load and select the appropriate printer driver: “Normal” (up-side-down): Load and select the Envelope Imager XT 3.0 or Envelope Imager XT 4.0 driver. “Invert” (right-side-up): Load and select the Envelope Imager XT 3.0 Invert or Envelope Imager XT 4.0 Invert driver.
  • Page 30: Software Setup Examples

    Printing from FlexMail3 FlexMail3 is a powerful “Envelope Design Program” that has been developed to work seamlessly with your Rena Systems printer. The following is a brief description of how to setup and print from FlexMail3.
  • Page 31 1. Click on the “Designer” view tab (located at the bottom of the screen). 2. Click on File then Print Setup. Select your Rena printer model from the pull down list. Then click on Close. Envelope Imager XT3.0/XT4.0 Operations Rev. 6/15/2007...
  • Page 32 SECTION 3 OPERATING THE PRINTER 3. Click on File then Page Setup. Select or input your page size then click on OK. IMPORTANT! Make sure Orientation is set to “Portrait” and Page Type is set to “Envelope”. 4. Click on “Insert” then “Text”. 5.
  • Page 33 SECTION 3 OPERATING THE PRINTER 8. Add any barcodes or graphics desired using the “Insert” “Barcode” or “Insert” “Picture” features. 9. Save the Project. Click on File and then Save. When prompted, type a name for your project, then click SAVE.
  • Page 34: Printing From Satori Bulk Mailer® 5.0

    This example was designed for the Envelope Imager 1.5. Notice how the address data is positioned at the top of the page, within the first 1.5 inches of the top of the page. When using the Envelope Imager XT 3.0 it can accommodate and print the first 3 inches of the page.
  • Page 35 4. Click on the printer icon , to open the "Mail Print Setup" dialog box. - Make sure the corresponding Rena Systems printer driver is selected as your "Printer:". - Use the "Advance Settings..." button to select the desired print quality and or orientation.
  • Page 36: Printing From Desktop® Mailer

    SECTION 3 OPERATING THE PRINTER Printing from DeskTop® Mailer Preparation Install Barcode Font ®, In order to be able to print Postal Barcodes with the Printer, when using DeskTop Mailer you must first install the BarCode USPS font that is supplied on the driver disk that accompanied the Printer. The font is installed as follows: 1.
  • Page 37 SECTION 3 OPERATING THE PRINTER g. Height of label = is equal to the number of printheads the model of Printer you are using times 1/2-inch. In our example we are using a 5-head printer, therefore the height is 2-1/2 inches. h.
  • Page 38 SECTION 3 OPERATING THE PRINTER Printing To make the Printer the default printer for this application click on Print, then select Printing Options... When the “Printing Options” window opens select the Printers tab and highlight Labels: Non-Presorted Labels or Labels: Presorted Labels, then click on the Change Printer button.
  • Page 39: Printing From Microsoft Word

    When you have completed the steps above the layout should look like the one below. NOTE: When setting up a layout for the Envelope Imager XT 3.0/XT 4.0, be aware that the printheads are aligned in two banks and these banks can be aligned so that you can print in a 3” or 4” wide spread over the width of the media.
  • Page 40 SECTION 3 OPERATING THE PRINTER with heads 2,3 and 4 to print 2” of information. In the XT 4.0, heads 5 and 6 can be combined with heads 7 and 8 to print another 2” of information. Click on Tools and then Mail Merge. The “Mail Merge Helper “...
  • Page 41: Section 4 - Maintenance

    SECTION 4 MAINTENANCE Section 4 – Maintenance This section covers how to care for the ink cartridges, clear paper jams, replace the sheet separators, and perform routing maintenance on the printer. Inkjet Cartridge Maintenance The inkjet cartridges must be replaced when out of ink, when print quality is poor, or when purging and cleaning have not helped the image quality.
  • Page 42: Inkjet Cartridge Storage

    This build-up will eventually degrade the print quality. If you begin to notice problems with the quality of the print; or to prevent a build-up from occurring; the nozzle plate of the cartridge should be cleaned with a damp, lint-free, non-abrasive, cloth, such as Rena Cartridge Wipes (part # 2023). Cloth should be:...
  • Page 43: Purging The Nozzles

    SECTION 4 MAINTENANCE Purging the Nozzles If the inkjet cartridge sits inactive for a period of time, ink may dry in the nozzles. Printing may not remove these “ink plugs” from the nozzles. White streaks will then show up in the printed text or graphic. In order to obtain better print quality, these ink plugs need to be forced out or purged.
  • Page 44: Upper Pressure Rollers & Exit Rollers

    CAUTION! Rena Care should NOT be used to clean the Media Transport Belts in the printer. Media Transport Belts can be damaged by some chemicals and solvents. Avoid using all solvents and untested chemicals on the Media Transport Belts.
  • Page 45: Cleaning The Media Sensor

    SECTION 4 MAINTENANCE Cleaning the Media Sensor Periodically check/clean the media sensor (paper sensor), located under the print carriage area of the printer. See Figure The sensor can be accessed by loosening the print unit securing knobs and sliding the print units toward the outside of the machine.
  • Page 46 SECTION 4 MAINTENANCE Notes Envelope Imager XT3.0/XT4.0 Operations Rev. 6/15/2007...
  • Page 47: Section 5 - Troubleshooting Guide

    SECTION 5 TROUBLESHOOTING Section 5 – Troubleshooting Guide The following troubleshooting guides are provided to assist you in solving any problems that might occur with the Printer or its software. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is setup properly, plugged in, that it has an adequate supply of ink before attempting to trouble shoot any problem.
  • Page 48: The Printer

    SECTION 5 TROUBLESHOOTING The Printer CONDITION PROBLEM SOLUTION Database problem. Check data in database program. Losing data; extra lines; printing Communications Problem. Check cable and connections. strange characters. Loosing Power. Monitor Power. Adjust Sheet Separators on Double feeding feeder. Media is curled or bent Media jams Uncurl media.
  • Page 49: Printer Display Messages

    JAM: Check Printer Setup mode. (length previously set via software or TEST image). RENA TEST image = 6” x 9”. When more data is sent from Printer is waiting for data from computer, or printer finishes the computer, or needs more...
  • Page 50 SECTION 5 TROUBLESHOOTING If empty, replace cartridge and Printer’s ink level monitor has reset ink level monitor. calculated that cartridge # is If not empty, you may ignore Head # Low: Press Enter almost empty. message and or reset the ink (# = cartridge position number) level monitor.
  • Page 51 SECTION 5 TROUBLESHOOTING Notes Envelope Imager XT3.0/XT4.0 Operations Rev. 6/15/2007...
  • Page 52: Appendix A - Envelope Imager Xt 3.0/Xt 4.0 Specifications

    APPENDIX A Appendix A – Envelope Imager XT 3.0/XT 4.0 Specifications Envelope Imager XT 3.0 Inkjet, 6 HP 51645A High Capacity Inkjet PRINT TECHNOLOGY Cartridges Envelope Imager XT 4.0 Inkjet, 8 HP 51645A High Capacity Inkjet Cartridges Up to 26,000/hr - #10 Envelopes...
  • Page 53: Appendix B - Supplies, Service And Support

    APPENDIX B Appendix B – Supplies, Service and Support Supplies and Optional Hardware The following supply items and optional hardware are available from authorized dealers for RENA Systems Inc. Supplies: Black Inkjet Cartridge HP 51645A Fast Drying Black Inkjet Cartridge...
  • Page 54: Obtaining Supplies, Service And Support

    Obtaining Supplies, Service and Support Please contact your local Rena dealer to obtain supplies, service and support for your printer. To locate a Rena dealer in your area, please click on the following link and fill out the form. http://www.renausa.com/dealerlocator.asp Service should only be performed by a qualified Rena service person.
  • Page 55: Index

    INDEX INDEX Address Positioning ..........18 LCD Display ............7, 10 Advanced Options.............27 Main Power Switch & Power Receptacle....8 Batch Counter............22 Maintenance............. 41 BIOS .................23 Media Hold-Down Strap ..........8 Bulk Ink..............23 Media Hold-Down Strap Securing Knob....8 Bulk Mailer 5.0 ............34 Media Hold-Down Straps.........
  • Page 56 INDEX test print ............10, 20, 22 total count ..............23 Troubleshooting ............47 RESET key ............10, 23 resolution..............27 Upper Pressure Rollers........17, 44 USB Port ............8, 12, 25 Safety Precautions ............5 sensor................45 Service and Support ..........53 Service Menu ............22 Vacuum Switch ............

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Envelope imager xt 4.0

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