Planet IPX-1000 User Manual
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Planet IPX-1000 User Manual

Internet telephony/pbx system
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Internet Telephony /PBX System
IPX-1000
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Summary of Contents for Planet IPX-1000

  • Page 1 Internet Telephony /PBX System IPX-1000 User’s manual...
  • Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.

  • Page 3: Table Of Contents

    WAN IP address configuration via web configuration interface....17 Internet Access Setup................. 18 Chapter 3 Network Service Configurations ........20 Configuring and monitoring your IPX-1000 from web browser ....20 Overview on the web interface of IPX-1000..........20 Manipulation of IPX-1000 via web browser..........20 LAN/WAN Configuration ................
  • Page 4 H.323 Configuration..................51 ................. 53 Calling party configuration VoIP & PSTN ....................55 VoIP user ....................56 Appendix A: IPX-1000 Telephone Commands ........58 Appendix B: Specifications ............... 67...

  • Page 5: Chapter 1 Introduction

    PBX Functions • IPX-1000 provides 6 analog ports to interface with 2 CO lines and 4 extension lines. Since all ports are analog, no extra hardware is needed to connect analog devices. • IPX-1000 allows the use of regular telephones instead of expensive digital telephones, resulting in even more cost savings.

  • Page 6: Package Content

    The contents of your product should contain the following items: IPX-1000 unit Power adapter Quick Installation Guide User’s Manual CD RJ-45 cable x 1 RJ-11 cable x 1 Physical Details Front Panel of IPX-1000 Rear Panel of IPX-1000 LED Display & Button...

  • Page 7: Physical Interfaces

    The line is ringing. Physical Interfaces IPX-1000 is equipped with a WAN interface with 10/100 Mbps auto-negotiation capability, 4 LAN Ethernet ports with 10/100 Mbps auto-negotiation, auto-MDI/MDI-X capability. In addition to the LAN/WAN Ethernet interface ports, there is a 9-pin RS-232 interface port, four RJ-11 telephony interface ports on the rear panel.

  • Page 8: Chapter 2 Preparations & Installation

    Using UTP cables, connect all your LAN devices (PC, NB, HUB, switch…) to the LAN ports on the IPX-1000. The corresponding “LAN” light(s) on the front panel will turn on. Wait a minute or two for all LAN devices to establish links with the IPX-1000. The network related installation is now complete and you should be able to access the Internet.
  • Page 9 6. Connecting to the telephony devices · Connecting to PSTN/CO line Connect CO line(s) to IPX-1000’s line 1 and/or line 2. The “Line 1” and/or “Line 2” light(s) on the front panel will turn on. · Connecting to Telephone Connect telephone(s) to Tel 1 ~ Tel 4 (Extension 1 ~ Extension 4) Connection of incorrect telephony devices to the telephony ë...

  • Page 10: Administration Interface

    Default LAN interface IP address of IPX-1000 is 192.168.0.1. You may now open your web browser, and insert http://192.168.0.1 in the address bar of your web browser to logon IPX-1000 web configuration page. IPX-1000 will prompt for sign in User Name / Password, please enter: admin / 123 to continue machine Web Management.
  • Page 11 Default WAN interface IP address of IPX-1000 is 172.16.0.1. You may now open your web browser, and insert http://172.16.0.1 in the address bar of your web browser to logon IPX-1000 web configuration page. IPX-1000 will prompt for sign in User Name and Password, please enter: admin / 123 to continue machine Web Management.

  • Page 12: Preparation Before Beginning Web Administration On Ipx-1000

    Preparation before beginning web administration on IPX-1000 In this section, we’ll introduce steps of how to setup a PC to communicate with IPX-1000 and Internet access related parameters through TCP/IP protocol configuration. Before starting web browser to connect to IPX-1000, please check TCP/IP configurations on PC: the PC must be configured either as a DHCP client and or fixed IP allocation on the intranet or Internet.
  • Page 13 Step 3.2 Change the TCP/IP settings to use DHCP as follows (Fixed IP allocation): If there is no DHCP server in your network, please consult your network administrator the TCP/IP parameters of your PC, and insert the obtained data in IP address tab. To access different IP segment (for example, from LAN to Internet), you will need to assign the gateway and DNS (for Internet access) in your PC.

  • Page 14: Checking Tcp/Ip Settings On Windows Nt

    Step 5 Clicking OK, and reboot machine to make the modifications effective in your PC. Checking TCP/IP settings on Windows NT Obtain an IP address from a DHCP Server Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as shown below.
  • Page 15 Windows NT4.0 - IP Address b) Select the network card for your LAN. c) Select the appropriate radio button - Obtain an IP address from a DHCP Server or Specify an IP Address, as explained. Specify an IP Address If your PC is already configured with an IP address, check with your network administrator before making the following changes.
  • Page 16 Windows NT4.0 - Add Gateway b) The DNS should be set to the address provided by your ISP, as follows: · Clicking the DNS tab. · On the DNS screen, shown below, clicking the Add button (under DNS Service Search Order), and enter the DNS provided by your ISP.

  • Page 17: Checking Tcp/Ip Settings - Windows 2000

    Checking TCP/IP Settings - Windows 2000: Select Control Panel - Network and Dial-up Connection. Right - clicking the Local Area Connection icon and select Properties. You should see a screen like the following: Network Configuration (Win 2000) b) Select the TCP/IP protocol for your network card. Clicking on the Properties button.
  • Page 18 TCP/IP Properties (Win 2000) Ensure your TCP/IP settings are correct with one of the following description. Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. If your networking environment is a DHCP environment, Using this option is recommended. Restart your PC to ensure it obtains an IP Address from DHCP server.

  • Page 19: Checking Tcp/Ip Settings - Windows Xp

    Checking TCP/IP Settings - Windows XP Select Control Panel - Network Connection. a) Right - clicking the Local Area Connection icon and select Properties. You should see a screen like the following: Network Configuration (Windows XP) b) Select the TCP/IP protocol for your network card. c) Clicking on the Properties button.
  • Page 20 TCP/IP Properties (Windows XP) Ensure your TCP/IP settings are correct with one of the following description. Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. If your networking environment is a DHCP environment, Using this option is recommended. Restart your PC to ensure it obtains an IP Address from DHCP server.

  • Page 21: Lan Ip Address Configuration Via Web Configuration Interface

    Execute your web browser, and insert the IP address (default: 192.168.0.1) of IPX in the adddress bar. After logging on machine with username/password (default: admin / 123), browse to “LAN/WAN Configuration” --> “LAN configuration” menu: The LAN information Parameter Description of IPX-1000 LAN IP address of IPX-1000 Default: 192.168.0.1...

  • Page 22: Internet Access Setup

    Internet Access Setup · When WAN interface of IPX-1000 is properly configured, with default Windows TCP/IP settings, no changes need to be made on LAN side PC for Internet access. · If using a specified (fixed) IP address on your PC, refer to the user manual for details of the required changes: ·...
  • Page 23 If you’re unable to get response from the remote site, please check the following: IPX-1000 is properly installed, LAN connection is OK, and Hint it is powered ON. You can test the connection by using the "ping" command: ping 192.168.0.1...

  • Page 24: Chapter 3 Network Service Configurations

    Provides user input data fields, check boxes, and for changing machine configuration settings Displays machine running configuration To start IPX-1000 web configuration, you must have one of these web browsers installed on computer for management w Netscape Communicator 4.03 or higher w Microsoft Internet Explorer 5.01 or higher with Java support...

  • Page 25: Lan/Wan Configuration

    IPX-1000 main page LAN/WAN Configuration Please select “LAN/WAN Configuration” on the Network Service configuration menu. After entering “LAN/WAN Configuration” page. and please clicking LAN configuraion button, the configuration screen is shown below.
  • Page 26 Subnet mask LAN mask of IPX-1000 Default: 255.255.255.0 WAN information Please clicking WAN configuraion button, the configuration screen is shown below. WAN connection type in IPX-1000 The Internet connection type supported in IPX-1000 are PPPoE, DHCP client and the fixed IP...
  • Page 27 Certain ISP provides a fixed IP address to each of its subscriber. This parameter allows users to setup the fixed IP address assigned by ISP. Your ISP should provide all the information requied for Internet access. The WAN information Parameter Description of IPX-1000 WAN IP address of IPX-1000 Default: 172.16.0.1...
  • Page 28 Default: null Password Password for PPPoE connection Default: null DHCP connection Please choose the DHCP client connection if ISP automatically assigns IP address for Internet connecton. Some ISP may require additional information such as Host Name, Domain Name and MAC address.
  • Page 29 Domain name, or MAC (physical) address. Please consult your ISP personnel to obtain proper PPPoE /IP address related information, and input carefully. Hint If Internet connection cannot be established, please double-check the parameters configured in IPX-1000 or contact the ISP service staff for support information.

  • Page 30: Dhcp Server Configuration

    DHCP Server Configuration IPX-1000 has a built-in DHCP server that can automatically assign dynamic IP addresses to client PCs connected to its LAN ports, simplifying the task of IP address management. You can set up two IP address ranges for the DHCP server to use – the second range will be used only after the first range is all used up.

  • Page 31: Internet Sharing

    Please insert the first (or the only) DNS server’s IP address. If this IP address DNS server 1st is set incorrectly, your PC will not be able to access web sites via domain names. Please insert the second DNS server’s IP address. This IP address is optional. DNS Server 2st If you don’t need to uset the 2nd DNS server, please insert zero for the 2nd DNS server.

  • Page 32: Advanced Internet Configuration

    Advanced Internet Configuration Advanced Internet configuraton - also called IP masquerade, is a process of translating the source header of IP packets so they will be routable across wide area networks Address mapping This feature allows public IP address to be associated with one computer on your LAN. All outgoing traffic from that PC will be associated with that public IP address.
  • Page 33 Port mapping Port mapping (or Port Address Translation - PAT) is the process where packets arriving to a particular IP address/port can be translated and thus redirected to a different IP/port. This functionality is a way to create a persistent passage through NAT. Port Mapping is only necessary for incoming connections, not returning traffic.
  • Page 34 Add：Clicking Add botton to step up the machine you want to transparent. The configuration will show the place to let you fill the IP Address． Note: The ping command can’t be used to call the machine set to transparent mode. Edit：select the IP transparented，clicking Edit to modify the IP Adderss.
  • Page 35 Another important point is the protecting by Firewall. All accessing can be defended and filtered by IPX-1000. But one thing have to be pay attention, the factory setting about allows all service to pass through Firewall. So you need to configure your Firewall before contruct the Virtual DMZ framework.
  • Page 36 Internet. The reason is the Virtual DMZ framework will occupy more bandwidth and cause the System loading bigger. See the figure, all traffic will through IPX-1000 when PC in intranet want to access server, but Address Mapping won’t.

  • Page 38: Firewall Configuration

    A firewall is designed to prevent unauthorized access to and/or from a private network. It can stop inappropriate communications into and out of the LAN, preventing hacker attacks. IPX-1000’s built-in firewall provides hardware based network security via the following two mechanisms. Pleaae select the...

  • Page 39: Qos Configuration

    QoS Configuration QoS (Quality of Service) regulates the bandwidth used by each network services. QoS can prevent this from happening and make more efficient use of the available bandwidth. QoS is also needed for certain network services (such as IP phone) where it is essential to guarantee a minimum level of bandwidth in order for the service to be usable.
  • Page 40 Actual BW > Upload and Download Guaranteed BW Advanced QoS config IPX-1000 provides two standard rules: one for H323 (IP phone) and the other for FTP. Usually you want to guarantee a minimum bandwidth for H323 in order to have an acceptable IP phone quality. And you may want to limit the bandwidth for FTP so the network will not perform poorly when someone is uploading or downloading a large file.
  • Page 41 DONE Clicking on the DONE button to apply the changes. Return Go back to the last page． Parameter Description Up to ten user rules can be defined. Note that if “-1” is entered into any BW (bandwidth) field, it means that no QoS is applied to that particular bandwidth. QoS rules For example, if all four BW fields are entered “-1”...

  • Page 42: Ddns

    DDNS This device supports many popular Dynamic DNS service providers. Select the company that you want to join then clicks Add button. There are seven DDNS service provides of your choices. Note1: This Device only allows register to one DDNS service provider. Note2: Before using this DDNS service, you should apply an account first.

  • Page 43: Vpn Configuration

    VPN Configuration The IPX Series VPN Client creates a Virtual Private Network (VPN) connection between one IPX machine and the other corporate IPX machine’s network to maintain the confidentiality of private data. The IPX Series VPN Client provides an easy-to-use solution for secure, encrypted access through the Internet for remote users.
  • Page 44 Parameter Description IPX Series’ VPN service supports max 4 connections. Tunnel num can be tell VPN tunnel by the other side to which num of the tunnel can be connected. This option has relative to “Remote VPN tunnel number”. Tunnel name Type a human-friendly name for your new connection.
  • Page 45 Example: Site A wants to establish VPN connection to site B & C. Site B wants to establish VPN connection to site C. First, site A select tunnel 1 as the channel to site B then site B select tunnel 1 to complete this connection.

  • Page 46: Chapter 4 Telephone Service Configurations

    Telephone Service Configurations IPX-1000 Telephony Functions IPX-1000 comes standard with 2 CO ports and 4 extension ports. Basically any analog telephones can be used, but it is better to use telephones with a “Flash” key which generates hook flashes within the range of 100 ~ 700 milliseconds.

  • Page 47: Pbx Configuration

    Reboot: system reboot PBX Configuration IPX-1000 comes standard with 2 CO lines and 4 extension lines. Basically any analog telephones can be used, but it is better to use telephones with a “Flash” key which generates hook flashes within the range of 100 ~ 700 milliseconds.
  • Page 48 After being transferred to an extension, if a call is not answered within Transfer Transfer Hold Time Recall Time (measured in seconds), the system will cancel the transfer and try (Transfer Recall Time) to re-transfer the call to either the voicemail box of that extension or the operator, based on the caller’s choice.．...
  • Page 49 Advanced PBX configuration is the procedures of configuring the busy tone on Planet IPX -1000. IPX-1000 in order to release line ports after PSTN caller party is hung up. A caller makes a telephone call to IPX-1000 from PBX/PSTN side and calls to other VoIP device the caller hang...
  • Page 50 PBX/PSTN will give IPX-1000 a busy tone automatically. If the other VoIP device of IP side answers and hangs up the phone, the IPX-1000 will release the line port automatically without analyzing busy tone from PBX/PSTN. PBX system advance There are three parameters received from PBX/PSTN.

  • Page 51: Co/Extension Line Configuration

    DSP false recognize as busy tone. If so, lower sensitivity will reduce such problem. But in any case, if the line port of IPX-1000 was locked, please use “disconnect” in CO & EXT selection to release the line locked Co/Extension line Configuration CO &...
  • Page 52 Operator Voicemail Enable operator voicemail if the operator fails to answer the call. IPX-1000 supports the following three caller ID types: FSK, DTMF before ring, DTMF after ring. Please check with your local phone company to find out Caller ID which type is used in your area.
  • Page 53 Parameter Description The range is 100~899 and you are free to assign any number in this range to an extension. If two or more extensions are assigned the same number, the Extension No. system will try to transfer the call to the one with the lowest physical port number first.
  • Page 54 If this feature is enabled, incoming CO calls can be transferred to this extension by the system (via the auto attendant or the Ring Through function). COTX2EXT (Incoming If this feature is disabled, incoming calls cannot be transferred to this CO Transfer) extension directly.

  • Page 55: Toll Table

    Select the prefix from the drop down list and clicking on the DELETE button. H.323 Configuration IPX-1000 supports the “H.323” VoIP phone standard. There are two modes of operation: P2P mode and GK mode. The P2P mode allows for direct communication and is used when both parties have static IP address.
  • Page 56 GK time to live (min) Gatekeeper searching time. Vocoder Voice compression type.G.723.1 or G.729a. Alignment VoIP gain, default value is –3dB. For example, if IPX-1000 results VoIP gain echo when communicate with another VoIP device, you have to adjust IPX-1000’s VoIP gain till the echo is disappear.

  • Page 57: Calling Party Configuration

    This is where you enter the details of all the VoIP servers that you want to communicate with. An IP phone call involves two VoIP servers: your IPX-1000 and the VoIP server at the other end. Both VoIP servers must be in the same mode when communicating with each other. Therefore, in addition to setting up your own system properly, you must also advise the other party to set up their system with the same mode.
  • Page 58 Parameter Description From the drop down list, please select a type to use when communicating with Type of destination this destination. IP/Domain Please insert the IP address or Domain name Please click the Seq.No or Name link to enter into VoIP Tel data Parameter Description Name Please insert the username of the remote extension...

  • Page 59: Voip & Pstn

    VoIP & PSTN Based on the distributed architecture concept, VoIP extensions are off-premises extensions reachable through VoIP calling party. You can call a VoIP extension by dialing a simple extension number as if you are dialing a local extension, although the VoIP extension may be physically located in a remote office thousands of miles away.

  • Page 60: Voip User

    Local off net code Please select a four-digit number as the Local Off-Net Password which is (Local Off-Net required to make Off-Net calls when the Off-Net Privilege Level is set to Password) “medium” (as described above). Off-net call CO log Please clicking Off-net CO log button to view a log for all Off-net calls.

  • Page 62: Appendix A: Ipx-1000 Telephone Commands

    Appendix A: IPX-1000 Telephone Commands CO (the central office line) Dialing Process Dial 0: transfer to operator When an inbound call is received, the system will play the System Greeting Message first. If Hint the caller dial “0” does not press any key during the entire period (both message playing and 3 second waiting time), the call will be transferred to an operator automatically.
  • Page 63 In this case you should hang up the phone immediately and let the caller hear the personal greeting message. ＃01〜＃30: the personal command setting Dial If you use Planet IP-PBX system, there may have some of the useful personal phone Hint commands described below. Please refer to “Personal phone command manual” on page 52.
  • Page 64 Dial ＃31XXXX〜＃60XXXX: The system command setting (where “XXXX” represents PCBX system’s password and the Hint default value is “1234”), please refer to “System phone commands manual” on page 52. Personal Phone Command List command Feature Default Personal Voice Announce Call Forwarding Setting (0=cancel the forwarding；1=leave message；2=Walking Extension；...
  • Page 65 Hint Incoming calls that meet specific predefined criteria be answered automatically by your extension. Enabling/Disabling according to the extension is set on the mode of “cancal the forwarding” or “leave message”. You can enable or disable Voice Announce at any time. The Voice Announce state is shown only if your extension is set on forwarding to your voicemail box as explained on “#02”...
  • Page 66 becomes idle. Your extension will starts ringing automatically when the extension you set answer the callback ringing. ＃17: Time Service Dial Hint You can check the current time of the system by dialing “#17” Dial ＃19: Extension Number Directory Hint You can check the extension number by dialing “#19”, and the system will display the “physical number of the extension”, “group number”, “extension number”...
  • Page 67 The function is reserved The function is reserved The function is reserved On Duty Greeting Record The function is reserved The function is reserved The function is reserved The function is reserved Introduction of the System Command The detail explain about the command (You have to add system’s password behind the command to finish the setting) ＃30：Password Changing(4 digit) Dial...
  • Page 68 enter “#49” alone without the system password. The message will be played after about 2 seconds. Introduction of the Useful Command How to listen your voice mail? On your desk à dial “＊2” à follow the process system ask Hint At the other desk à...
  • Page 69 Hint Off hookà dial “#01”à record after hearing “beep” alarm à record your personal voice announce à on hook carefully How do you do if you forget your extension password? Hint Off hook à dial “#33XXXX” à enter your extension number+“0”à finish NOTE If you enter your extension number+“1”...
  • Page 70 H323 ID mode Dial ＊5 dialing ＊5 + “another machine’s port ID registered on the same GateKeeper” + “# key” To ring the remote GW; IP-Phone or the operator of IPX machine. Example: you can dial ＊5 13023886798 # to ring the remote GW; IP-Phone or the operator of IPX machine.

  • Page 71: Appendix B: Specifications

    Appendix B: Specifications Model IPX-1000 Dimensions (mm) 215 (L) x 30 (H) x 132 (W) Operating Temperature 0~50 degree C, 10~90% humidity VoIP Standard H.323, Compression G.723/G.729 Echo Cancellation G.165/G.168 25ms Network Protocol: TCP/IP, NAT, DHCP, HTTP, DNS Network Interface: LAN...

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