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Related Manuals for ioSafe Rugged Portable
Summary of Contents for ioSafe Rugged Portable
- Page 1 User Manual ioSafe Rugged Portable ® HDD or SSD • Solid Billet Aluminum or Titanium • Data Recovery Service (DRS) • No-Hassle Warranty • Rated to protect data against: Drop • Crush • Salt Water • Sand • Rain •...
- Page 2 P/N: 910-11011-00 Rev 3.0...
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Page 3: Table Of Contents
System Requirements ............... 13 Precautions ..................13 About USB and FireWire ..............16 Securing the ioSafe Rugged Portable (Suggestions) ......17 Backup and Encryption Software ............18 Connecting the ioSafe Rugged Portable ..........19 ... -
Page 4: Welcome
Visit www.iosafe.com for more details on the warranty and DRS. The ioSafe Rugged Portable comes in hard disk drive (HDD), solid state drive (SSD), aluminum (Al) and titanium (Ti) versions. All have been rigorously tested to protect the data contained in the device to meet the following specifications: Drop / Shock: Protects data against loss from 20’... - Page 5 protection. Water protection is maintained even if the drive is plugged into a host computer. Chemical Testing: Protects data against loss when fully immersed in diesel fuel, oils, hydraulic fluids, aircraft fuels, 12” depth for 1 hour per MIL-STD-810G Method 504 Extreme Environment Testing: Protects data against loss from continuous exposure to UV, blowing sand, blowing dust, rain, salt fog, icing or freezing rain, 24 hours per MIL-STD- 810G Methods 505.4, 506.4, 509.4 and 510...
- Page 6 Copyrights Copyright ioSafe, Inc. 2011. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any means, electronic, mechanical photocopying, recording or otherwise, without prior written consent. Trademarks All Trademarks mentioned or appearing in this document are the property of their respective owners.
- Page 7 provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
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Page 8: Ce Compliance For Europe
Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at ioSafe, Inc. Changes The material in this document is for information only and subject to change without notice. -
Page 9: Package Contents
Package Contents Included in the package: ioSafe Rugged Portable (USB 3.0 version shown) USB 3.0 cable (compatible with USB 2.0) or FireWire 800 cable USB 2.0 Y cable (for low powered USB 2.0 ports) Users guide (This booklet) DRS Activation Notice... -
Page 10: Specifications
Specifications Dimensions (Inches) ............3.9"W x 5.7"L x 1.0"H Weight (Lb.) ............1.3 (aluminum) 1.7 (titanium) Interface Transfer Rate USB 3.0 ................. up to 5 Gbps FireWire 800 ............. up to 800 Mbps Ambient Temperature Operating ................0-35°C Non-operating ............. -40°C to 65°C Humidity Operating (non-condensing) .......... - Page 11 Non-operating (SSD Versions) ........20 foot drop per MIL-STD-810G Method 516.5 (1TB HDD version has reduced drop capabilities without optional skin, ioSafe P/N 370-10987-00, installed.) Chemical Exposure (protects data against loss): Full Submersion ........Up to 1 hour @ 12 inch depth Diesel fuel, oils, hydraulic fluids, aircraft fuels, 12”...
- Page 12 Titanium (Ti) Versions ............5000 lb Distributed load applied evenly across any face of the drive housing. Point loads may result in data loss at lower load values. Theft: Kensington® Lock Slot compatible – solid metal lock slot construction.
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Page 13: System Requirements
Mac’s using the G3 (or later) or Intel processor. When connecting a USB 3.0 version of the ioSafe Rugged Portable to a Mac, the drive will need to be reformatted once connected as this device is originally formatted for Windows PC users and has an NTFS file system format. See page 21 - Formatting the USB 3.0 ioSafe Rugged Portable for Mac OS. - Page 14 If you require that the drive continue to operate while being dropped or during vibration (as present while in an operating vehicle), we highly recommend the ioSafe Rugged Portable SSD for the ultimate in drop and shock protection.
- Page 15 Supported OS/interface connection: Mac OS 10.3 or later .......... FireWire 800, USB 3.0, USB 2.0 Windows 7/ Vista (SP2) / XP (SP3) ........... USB 3.0, USB 2.0 Note: Windows Server OS and Linux can sometimes be incompatible with the USB interface and might not be supported.
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Page 16: About Usb And Firewire
Some computers or hubs may be underpowered. A USB 2.0 Y cable is included with the ioSafe Rugged Portable if you have trouble with a low powered USB port. Alternatively, you can try a different USB port or try a powered hub. -
Page 17: Securing The Iosafe Rugged Portable (Suggestions)
® (USB 3.0 version shown) For drive security, the ioSafe Rugged Portable is equipped with a Kensington security slot, which supports a standard Kensington security cable (sold separately). For more information on the Kensington security slot and available products, visit www.kensington.com. -
Page 18: Backup And Encryption Software
Mac compatible GUID Partition Table (GPT) formatting. If not, reformatting may be required. Simple instructions are online in the support and FAQ sections at iosafe.com or on page 21 for Mac users who have purchased a NTFS formatted drive and wish to format their drives for a Mac. -
Page 19: Connecting The Iosafe Rugged Portable
“mounted” (physically connected and recognized by the OS) to the computers operating system. For Windows PC, once the ioSafe Rugged Portable is connected, you will see a blue light on the drive and the drive should mount in a few moments. A new drive icon/letter will appear in My Computer/Windows Explorer. - Page 20 Although Genie Timeline Professional is bundled with the ioSafe Rugged Portable, you are free to use whatever backup software you choose and any commercially available application should work. Genie Timeline Professional is only compatible with Windows OS. We recommend Mac users utilize Time Machine which comes standard on newer Mac OS.
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Page 21: Formatting For Mac Os
The ioSafe Rugged Portable FireWire 800 for Mac is formatted GUID Partion Table (GPT) and ready right out of the box for the Mac. The ioSafe Rugged Portable USB 3.0 is formatted NTFS (for Windows) and may not be recognized by Mac. You may get an alert message which reads: “You have inserted a disk containing no volumes ...”... -
Page 22: Iosafe Data Recovery Service
As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The... - Page 23 the original user. The Company has the right to use a factory refurbished product as the replacement product. The Company's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy and the Company shall not be liable for any damages whatsoever.
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Page 24: Data Recovery Procedure
In some cases a self recovery can be performed and provide you with immediate access to your information. In other cases, ioSafe may request that the ioSafe Rugged Portable be returned to the ioSafe factory for data recovery. In any case, contacting ioSafe is the first step. - Page 25 Once the primary server / computer is repaired or replaced, the original user should restore the primary drive data with the ioSafe backup data...
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Page 26: Iosafe No-Hassle Warranty
No-Hassle™ Warranty If the ioSafe Rugged Portable breaks during the warranty period, for any reason, we will repair or replace it. Yes, even if you break it on purpose. The standard term for the warranty is one (1) year from the date of purchase. Three (3) and Five (5) year extended term No-Hassle Warranty services are available upon activation of the Data Recovery Service. -
Page 27: Iosafe Contact Information
Contact Information Corporate Headquarters ioSafe, Inc. 12760 Earhart Avenue Auburn CA 95602 USA Toll Free Phone: 888.98.IOSAFE (984.6723) x400 International Phone: 530.820.3090 x400 USA Toll Free Fax: 888.FAX.IOSAFE International Fax: 530.653.2015 Email: info@iosafe.com Disaster Support US Toll Free Phone: 888.98.IOSAFE (984.6723) x430 International Phone: 530.
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