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Summary of Contents for ioSafe 910-11011-00
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Page 1: User Manual
User Manual ioSafe Rugged Portable HDD or SSD Solid Billet Aluminum or Titanium Data Recovery Service (DRS) No-Hassle Warranty Rated to protect data against: Drop Crush Salt Water Sand Rain ... - Page 2 P/N: 910-11011-00 Rev 4.0...
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Page 3: Table Of Contents
System Requirements ................ 12 Precautions ..................12 About USB and FireWire ..............15 Securing the ioSafe Rugged Portable (Suggestions) ......16 Backup and Encryption Software ............17 Connecting the ioSafe Rugged Portable ..........18 Formatting for Mac OS ............... 20 ioSafe Data Recovery Service ............. -
Page 4: Welcome
For years, ioSafe has continued to set the standard for disaster proof hardware. The ioSafe Rugged Portable delivers an unprecedented combination of security, reliability, mobility and price. - Page 5 Copyrights Copyright ioSafe, Inc. 2011. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any means, electronic, mechanical photocopying, recording or otherwise, without prior written consent. Trademarks All Trademarks mentioned or appearing in this document are the property of their respective owners.
- Page 6 provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
- Page 7 Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at ioSafe, Inc. Changes The material in this document is for information only and subject to change without notice.
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Page 8: Package Contents
Package Contents Included in the package: ioSafe Rugged Portable (USB 3.0 version shown) USB 3.0 cable (compatible with USB 2.0) or FireWire 800 cable USB 2.0 Y cable (for low powered USB 2.0 ports) Users guide (This booklet) DRS Activation Notice... -
Page 9: Specifications
Specifications Dimensions (Inches) ............3.9"W x 5.7"L x 1.0"H Weight (Lb.) ............1.3 (aluminum) 1.7 (titanium) Interface Transfer Rate USB 3.0 ................. up to 5 Gbps FireWire 800 ............. up to 800 Mbps Ambient Temperature Operating ................0-35°C Non-operating ............-40°C to 65°C Humidity Operating (non-condensing) .......... - Page 10 MIL-STD-810G Method 516.5 (1TB HDD version has reduced drop capabilities without optional skin installed. The optional skin can be purchased at ioSafe.com P/N: RP-SKIN) Chemical Exposure (protects data against loss): Full Submersion ........Up to 1 hour @ 12 inch depth Diesel fuel, oils, hydraulic fluids, aircraft fuels, 12”...
- Page 11 Crush (protects data against loss): Aluminum (Al) Versions ............2500 lb Titanium (Ti) Versions ............5000 lb Distributed load applied evenly across any face of the drive housing. Point loads may result in data loss at lower load values. Theft: Kensington...
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Page 12: System Requirements
Mac’s using the G3 (or later) or Intel processor. When connecting a USB 3.0 version of the ioSafe Rugged Portable to a Mac, the drive will need to be reformatted once connected as this device is originally formatted for Windows PC users and has an NTFS file system format. See page 20 - Formatting the USB 3.0 ioSafe Rugged Portable for Mac OS. - Page 13 If you require that the drive continue to operate while being dropped or during vibration (as present while in an operating vehicle), we highly recommend the ioSafe Rugged Portable SSD for the ultimate in drop and shock protection.
- Page 14 Supported OS/interface connection: Mac OS 10.3 or later .......... FireWire 800, USB 3.0, USB 2.0 Windows 7/ Vista (SP2) / XP (SP3) ........... USB 3.0, USB 2.0 Note: Using the Rugged Portable with Windows Server OS and Linux is not recommended nor supported.
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Page 15: About Usb And Firewire
Some computers or hubs may be underpowered. A USB 2.0 Y cable is included with the ioSafe Rugged Portable if you have trouble with a low powered USB port. Alternatively, you can try a different USB port or try a powered hub. -
Page 16: Securing The Iosafe Rugged Portable (Suggestions)
® (USB 3.0 version shown) For drive security, the ioSafe Rugged Portable is equipped with a Kensington security slot, which supports a standard Kensington security cable (sold separately). For more information on the Kensington security slot and available products, visit www.kensington.com. -
Page 17: Backup And Encryption Software
Mac compatible GUID Partition Table (GPT) formatting. If not, reformatting may be required. Simple instructions are online in the support and FAQ sections at iosafe.com or on page 20 for Mac users who have purchased a NTFS formatted drive and wish to format their drives for a Mac. -
Page 18: Connecting The Iosafe Rugged Portable
Mac OS (See page 20 - Formatting the ioSafe Rugged Portable for Mac OS). The ioSafe Rugged Portable is ready to use. Save or drag and drop files to the drive as you would to any other drive attached to your computer. - Page 19 Although Genie Timeline Professional is bundled with the ioSafe Rugged Portable, you are free to use whatever backup software you choose and any commercially available application should work. Genie Timeline Professional is only compatible with Windows OS. We recommend Mac users utilize Time Machine which comes standard on newer Mac OS.
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Page 20: Formatting For Mac Os
The ioSafe Rugged Portable FireWire 800 for Mac is formatted GUID Partion Table (GPT) and ready right out of the box for the Mac. The ioSafe Rugged Portable USB 3.0 is formatted NTFS (for Windows) and may not be recognized by Mac. You may get an alert message which reads: “You have inserted a disk containing no volumes ...”... -
Page 21: Iosafe Data Recovery Service
As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The... - Page 22 the original user. The Company has the right to use a factory refurbished product as the replacement product. The Company's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy and the Company shall not be liable for any damages whatsoever.
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Page 23: Data Recovery Procedure
In some cases a self recovery can be performed and provide you with immediate access to your information. In other cases, ioSafe may request that the ioSafe Rugged Portable be returned to the ioSafe factory for data recovery. In any case, contacting ioSafe is the first step. - Page 24 Once the primary server / computer is repaired or replaced, the original user should restore the primary drive data with the ioSafe backup data...
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Page 25: Iosafe No-Hassle Warranty
Data Recovery Service. See the website or contact customerservice@iosafe.com for help. ioSafe reserves the right to have its representative inspect any product or part to honor any claim, and to receive a purchase receipt or other proof of original purchase before warranty service is performed. -
Page 26: Iosafe Contact Information
Contact Information Corporate Headquarters ioSafe, Inc. 12760 Earhart Avenue Auburn CA 95602 USA Toll Free Phone: 888.98.IOSAFE (984.6723) x400 International Phone: 530.820.3090 x400 USA Toll Free Fax: 888.FAX.IOSAFE International Fax: 530.653.2015 Email: info@iosafe.com Disaster Support US Toll Free Phone: 888.98.IOSAFE (984.6723) x430 International Phone: 530.
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