Page 1
Users Manual & Limited Warranty ® Solo ioSafe USB 2.0 Fireproof Waterproof FloSafe Cooling Technology Data Recovery Service 910-10841-00 REV 7.1 External Hard Drive...
Page 3
COPYRIGHTS Copyright ioSafe, Inc. 2009. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any means, electronic, mechanical photocopying, recording or otherwise, without prior written consent. TRADEMARKS All Trademarks mentioned or appearing in this document are the property of their respective owners.
Page 4
Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at ioSafe, Inc.
Page 5
CHANGES The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, no liability resulting from errors or omissions in the document, or form the use of the information contained herein is assumed.
Precautions ... 9 Package Contents ... 10 Specifications ... 11 System Requirements ... 12 Securing the Solo ... 14 Connecting the Solo to Your Computer ... 15 ioSafe Data Recovery Service ... 18 Following a Disaster... 20 ioSafe Warranty ... 22...
Thank you for purchasing the ioSafe first high capacity external hard drive available with protection from fires and floods. For years, ioSafe has continued to set the standard for disaster proof hardware. The ioSafe Solo brings our technology forward with an unprecedented combination of security, reliability, capacity and price.
Page 8
The ioSafe Solo has been rigorously tested to protect the data contained in the device to meet the following specifications: Fire Endurance Testing: temperatures up to 1,550° F for a duration of 30 minutes per ASTM E119 fire testing protocol.
Precautions Please read the precautions listed below. Failure to do so may result in damage to the device, loss of data, and voiding of the warranty If you are using the Solo for primary storage (as opposed to data backup) we strongly recommend that you backup your data.
Package Contents Included in the package: ioSafe Solo external hard drive AC power Module USB Cable Users guide (This booklet) Attention notice (Not shown)
Specifications Dimensions (Inches) ... 5.0W X 7.1H X 11.0L Weight (Lb) ... 15 Interface Transfer Rate (USB 2.0) ... 480 Mbps External Power Supply AC Input ... 100-240V, 50-60 Hz, 1.0 A DC Output... 12V @ 2 A Ambient Temperature Operating ...
System Requirements PC Requirements A PC with a 233 MHz or faster processor One of the following operating systems Windows Vista (Ultimate, Home Basic/Premium, Business) Windows XP with Service Pack 1 or later (Home, Professional, Professional X64, Media Center Edition) ...
USB Information USB 2.0 has a maximum interface transfer rate, or bandwidth, of 480 Mbps (Megabits per second). The performance depends on many factors including: CPU, file system overhead, number of attached USB devices and more. Given these and other factors, in day-to-day use you can expect maximum, sustained transfer rates around 25 MB/s (Megabytes per second).
Securing the Solo (Suggestions) For added security, the Solo can be bolted to a floor or secured with a cable and padlock. See the pictures below for suggested methods on physically securing the Solo.
Connecting the Solo to Your Computer Step 1: Plug in the AC plug adapter and power cord Plug the small end of the AC adapter into the Solo’s power port. Plug the adapter into an AC outlet. Step 2: Connecting the USB Cable The USB cable has a flat connection on one end, and a square connection on the other end.
Page 16
appear in My Computer/Windows Explorer. You are now ready to use the Solo. For Mac, once the Solo is powered on the operating system should mount the drive in a few moments. A new drive icon will appear on the Desktop and in the Finder. Formatting the Solo for Mac OS The Solo is formatted NTFS and may not be recognized by Mac OS 10.2 and earlier.
Page 17
Click Erase. You should see and alert message: “Erasing a disk will destroy all information on all of the volumes of the disk…” Click Erase. Once initializing is completed, you will see the Solo listed in the Disk Utility. You will see the Drive Icon on the Desktop and in the Finder.
Terms and Conditions As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event".
Page 19
The Company's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy and the Company shall not be liable for any damages whatsoever. The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product.
In other cases, ioSafe may request that the Solo be returned to the ioSafe factory for data recovery. In any case, calling ioSafe is the first step.
Page 21
10. Mark the RMA# on the outside of the large box and ship per ioSafe shipping instructions 11. ioSafe will recover all data according to the terms of the Data Recovery Service Terms and Conditions. 12. ioSafe will then place any recovered data on a replacement ioSafe device 13.
Warranty If a mechanical or operable part of an ioSafe malfunctions or breaks down during normal use, ioSafe will at our option, repair or replace said part free for a period of three (3) years from the date of purchase.
Need help?
Do you have a question about the 910-10841-00 and is the answer not in the manual?
Questions and answers