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Table of Contents
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Summary of Contents for ioSafe 1019+
- Page 1 1019+ ® Network-Attached Storage Device User Manual...
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Page 2: Table Of Contents
2.1 Tools and Parts for Drive Installation 2.2 SATA Drive Installation 2.3 M.2 NVMe SSD Installation 2.4 Replace Memory Modules 2.5 Connecting the ioSafe 1019+ 3 Install Synology DiskStation Manager 4 Connect and Log in to Synology DiskStation Manager 5 Replace System Fan Assembly 6 Product Support 6.1 Activate Data Recovery Service Protection... -
Page 3: General Information
1019+ User Manual 1 General Information 1.1 Package Contents Check the package contents to verify that you have received the items below. Please contact CRU ® if any items are missing or damaged. 24x* 1x** *Only included with unpopulated units **Power cable is localized to the region you purchased your product for, whether North America, European Union/United Kingdom, or Australia. -
Page 4: Identifying Parts
1019+ User Manual 1.2 Identifying Parts Front System Status Power Button Indicator Drive USB 3.0 Status Port Indictators Rear Kensington ® Security Slot System Fan System Fan Reset Button Power In eSATA USB 3.0 Port Ports Port... -
Page 5: Led Behavior
General Care • The internal components in the ioSafe 1019+ unit are susceptible to static electricity. Proper grounding is strongly recommended to prevent electrical damage to the unit or other connected devices. Avoid all dramatic movement, tapping on the unit, and vibration. -
Page 6: Hardware Installation
2.2 SATA Drive Installation If you purchased an ioSafe 1019+ that was shipped with hard drives pre-installed, skip Section 3 and continue on to Section 4. Use the included 3mm hex tool to remove the screws on the top and bottom of the front cover. - Page 7 1019+ User Manual Remove the waterproof drive cover with the 3mm hex tool. Remove the drive trays with the 3mm hex tool.
- Page 8 1019+ User Manual Install a compatible drive into each drive tray using (4x) drive screws and a Phillips screwdriver. Please visit iosafe.com for a list of compatible drive models. When setting up a RAID set, it is recommended that all installed drives should be the same size in order to make the best use of drive capacity.
- Page 9 1019+ User Manual Replace the waterproof drive cover and securely tighten it using the 3mm hex tool. Avoid using tools other than the supplied hex tool to secure the waterproof drive cover as you could under-tighten or break the screw. The hex tool has been designed to flex slightly when the screw is...
- Page 10 1019+ User Manual Install the front cover to finish installation and protect the drives from fire. You may optionally use the round magnet provided to attach and store the hex tool on the back of the unit.
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Page 11: Nvme Ssd Installation
1019+ User Manual 2.3 M.2 NVMe SSD Installation You may optionally install two M.2 NVMe SSDs into the ioSafe 1019+ to create an SSD cache volume. Follow the steps below for SSD module installation. Shut down your ioSafe. Disconnect all cables connected to your ioSafe to prevent possible damage. - Page 12 Go to Control Panel > Info Center and check Total Physical Memory to verify that the correct amount of RAM memory is installed. If your ioSafe 1019+ does not recognize the memory or fails to start up, please make sure that each memory module is correctly seated in its memory slot.
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Page 13: Connecting The Iosafe 1019
1019+ User Manual 2.5 Connecting the ioSafe 1019+ Do not place the ioSafe 1019+ device on a soft surface, such as carpet, that will obstruct air flow into the vents on the underside of the product. Connect the ioSafe 1019+ to your switch/router/hub using the provided Ethernet cable. -
Page 14: Install Synology Diskstation Manager
Manager installed. If you have drives pre-installed, continue on to Section 4. a. Turn on the ioSafe 1019+ if it is not already powered on. It will beep once when it is ready to set up. b. Type in one of the following addresses into a web browser to load the Synology Web Assistant. The status of your ioSafe should read Not Installed. -
Page 15: Connect And Log In To Synology Diskstation Manager
4 Connect and Log in to Synology DiskStation Manager a. Turn on the ioSafe 1019+ if it is not already powered on. It will beep once when it is ready to set up. b. Type in one of the following addresses into a web browser to load the Synology Web Assistant. The status of your ioSafe should read Ready. -
Page 16: Replace System Fan Assembly
DiskStation Manager user interface. 5 Replace System Fan Assembly The ioSafe 1019+ will play beep sounds if either of the system fans is not working. Follow the steps below to replace the malfunctioning fans with a good set. a. Shut down your ioSafe. Disconnect all cables connected to your ioSafe to prevent possible damage. -
Page 17: Product Support
Replace and tighten the seven (7) screws you removed in Step B. 6 Product Support Congratulations! You are now ready to manage and enjoy all the features of your ioSafe 1019+ device. For more information regarding specific features, please check out DSM Help or refer to our online resources available at iosafe.com... -
Page 18: Contact Us
If you cannot email, call the ioSafe Disaster Support Team at 1-888-984-6723 (US & Canada) or 1-530-820-3090 (International) extension 430. Report the disaster event and obtain return shipping address/instructions. -
Page 19: Technical Specifications
1019+ User Manual 7 Technical Specifications Product Model ioSafe 1019+ Fire Protection Up to 1550° F, 30 minutes per ASTM E-119 Water Protection Fully submersed, fresh or salt water, 10 foot depth, 72 hours Interface Types & Speeds Ethernet (RJ45): up to 10 Gbps eSATA: up to 6 Gbps USB 3.2 Gen 1: up to 5 Gbps... - Page 20 Operating Temperature: 32 to 104˚F (0 to 40˚C) Storage Temperature: -5 to 140˚F (-20 to 60˚C) Relative Humidity: 5% to 95% RH ©2019 CRU Acquisition Group LLC, ALL RIGHTS RESERVED. CRU , ioSafe , and Protecting Your Data are trademarks of CRU Acquisition ®...
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