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Summary of Contents for ioSafe SoloPRO USB 3.0
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Page 1: Users Manual
Users Manual ioSafe SoloPRO External Hard Drive – USB 3.0 ® USB 3.0 Fireproof Waterproof Data Recovery Service FloSafe Cooling Technology 3 Year Limited Warranty 910-10922-00 REV 03... -
Page 2: Table Of Contents
Connecting the SoloPRO to Your Computer ... 14 Using the USB connection ... 14 Formatting the SoloPRO for Mac OS ... 16 ioSafe Data Recovery Service... 17 Terms and Conditions ... 17 Following a Disaster ... 19 ioSafe Warranty ... 21... -
Page 3: Welcome
Thank you for purchasing the ioSafe high capacity external hard drive available with protection from fires and floods. For years, ioSafe has continued to set the standard for disaster proof hardware. The ioSafe SoloPRO brings our technology forward with an unprecedented combination of security, reliability, capacity and price. - Page 4 Copyright ioSafe, Inc. 2010. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any means, electronic, mechanical photocopying, recording or otherwise, without prior written consent. Trademarks All Trademarks mentioned or appearing in this document are the property of their respective owners.
- Page 5 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
- Page 6 Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at ioSafe, Inc. Changes The material in this document is for information only and subject to change without notice.
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Page 7: Precautions
Precautions Please read the precautions listed below. Failure to do so may result in damage to the device, loss of data, and voiding of the warranty If you are using the SoloPRO for primary storage (as opposed to data backup) we strongly recommend that you backup your data. If the SoloPRO has a three-prong plug, do not plug the unit into a two- prong outlet. -
Page 8: Package Contents
Package Contents Included in the package: ioSafe SoloPRO external hard drive AC power Module US Power Cord USB 3.0 Cable Users guide (This booklet) Attention notice (Not shown) -
Page 9: Specifications
Specifications Dimensions (Inches) ... 5.0W X 7.1H X 11.0L Weight (Lb) ... 15 Interface Transfer Rate USB 3.0 ... up to 5 Gbps External Power Supply AC Input ... 100-240V, 50-60 Hz, 1.0 A DC Output ... 12V @ 2 A Ambient Temperature Operating ... -
Page 10: System Requirements
System Requirements For Windows: The SoloPRO drive is formatted with an NTFS file system, a default for the Windows OS. For Mac: The SoloPRO is supported on Mac’s using the G3 (or later) or Intel processor. When connecting to a Mac, the SoloPRO drive will need to be reformatted once connected. -
Page 11: About Usb 3.0
About USB 3.0 USB 3.0 has a maximum interface transfer rate, or bandwidth, of 5 Gbps (Gigabits per second). The performance depends on many factors including: CPU, file system overhead, number of attached USB devices and more. Given these and other factors, in day-to-day use you can expect maximum, sustained transfer rates around 55 MB/s (Megabytes per second). -
Page 12: Securing The Solopro (Suggestions)
Securing the SoloPRO (Suggestions) Kensington® Security Slot For drive security, the SoloPRO is equipped with a Kensington security slot, which supports a standard Kensington security cable (sold separately). For more information on the Kensington security slot and available products, visit www.kensington.com. -
Page 13: For Added Security
For Added Security For added security, the SoloPRO can be secured with a cable and padlock or bolted to a floor. See the pictures below for suggested methods on physically securing the SoloPRO. -
Page 14: Connecting The Solopro To Your Computer
Connecting the SoloPRO to Your Computer Using the USB connection Connect the included power supply to the back of the SoloPRO. CAUTION! To avoid damage to the power supply connector, make sure it is aligned correctly before plugging it into the drive. Do not move the drive while it is powered up to avoid drive damage or data loss. - Page 15 drive must be “mounted” to the computers operating system. This means that the computers operating system has recognized at least one readable partition on the drive and established a communication link with it. For Windows PC, once the SoloPRO is powered on the operating system should mount the drive in a few moments.
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Page 16: Formatting The Solopro For Mac Os
Formatting the SoloPRO for Mac OS The SoloPRO is formatted NTFS and may not be recognized by Mac OS 10.2 and earlier. You may get an alert message which reads: “You have inserted a disk containing no volumes that Mac OS can read.” Click the ignore button and follow the steps below. -
Page 17: Iosafe Data Recovery Service
Terms and Conditions As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The Company will attempt to... - Page 18 The Company's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy and the Company shall not be liable for any damages whatsoever. The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product.
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Page 19: Following A Disaster
The general steps for natural disaster recovery are: After the disaster event, obtain physical possession of ioSafe device. If the device has been exposed to a fire, wait for the ioSafe device to cool down before handling. Call ioSafe Disaster Support Team at 1-888-984-6723 (US & Canada) or... - Page 20 Pack additional packing insulation tightly around all sides of the small box (2-3 inches minimum) and seal the box shut. 10. Mark the RMA# on the outside of the large box and ship per ioSafe shipping instructions 11. ioSafe will recover all data according to the terms of the Data Recovery Service Terms and Conditions.
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Page 21: Iosafe Warranty
Warranty If a mechanical or operable part of an ioSafe malfunctions or breaks down during normal use, ioSafe will at our option, repair or replace said part free for a period of three (3) years from the date of purchase. -
Page 22: Iosafe Contact Information
Contact Information Corporate Headquarters ioSafe, Inc. 2422 Lindbergh St. Auburn CA 95602 Phone: 888.98.IOSAFE (984.6723) Phone: 530.886.1578 Fax: 888.FAX.IOSAFE International Fax: 530.653.2015 Email: info@iosafe.com Disaster Support Phone: 888.98.IOSAFE (984.6723) x430 Phone: 530.886.1578 x430 Email: disastersupport@iosafe.com Emergency Cell #: 916.749.0695...
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