Problems Scanning - Canon PIXMA MP500 User Manual

Problems Scanning
• Scanner won't work
Restart the computer.
This may enable the computer to recognize the machine.
• ScanGear MP won't start
Cause Action
Scanner driver (ScanGear MP) not
installed.
Scanner is not selected in the
application software.
Set the Setup CD-ROM and install the software.
In the application software, select this machine in [Select Source] or
[Import] under the [File] menu.
Example: ArcSoft PhotoStudio
Sources:
*Display may differ depending on your operating system.
If you are using an older application software, the menu item may be
named [Select TWAIN-compliant device] instead of [Select Source] .
. I'
126 Troubleshooting
Chapter 11