1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you
are accessing.
The "User ID" and "Password" prompts displays.
3. Using the keypad, enter your User ID (phone number provided by your System
Administrator).
4. Using the keypad, enter your Password (provided by your System Administrator) and press
the Log In Key.
Your phone logs into the queue on the server.
5. You are logged into the queue and the following screen displays.
94
Services
Dir
Callers
L1
o
Support
Services
Dir
Callers
ACD: Support
User ID:
Password:
Backspace
Use the Backspace key to move back a space and delete a character if
Note:
required. Use the Cancel softkey to cancel the ACD login.
Services
Dir
Callers
Available
Log Out
Icom
Mon Jan 2 10:37am
Icom
Log In
Cancel
Icom
ACD: Support
Model 6757i IP Phone User Guide