Digimerge DHU500 SERIES Installation Manual

Mpeg4 networkable dvr
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INSTALLATION
MANUAL
English version 1.0
DHU500
SERIES
MPEG4 Networkable DVR
Copyright „ 2006 Digimerge Technologies Inc.

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Table of Contents
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Summary of Contents for Digimerge DHU500 SERIES

  • Page 1: Installation Manual

    INSTALLATION MANUAL English version 1.0 DHU500 SERIES MPEG4 Networkable DVR Copyright „ 2006 Digimerge Technologies Inc.
  • Page 2 Easy access via the Free Digimerge DDNS Service is included. To learn more about this DHU500 Series DVR, and to learn about our complete range of accessory products, please visit our website at: http://www.digimerge.com...
  • Page 3: Important Safeguards

    Important Safeguards PREFACE Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
  • Page 4 Important Safeguards PREFACE Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5 General Precautions PREFACE NOTE This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.
  • Page 7: Table Of Contents

    Table of Contents Table of Contents Section 1 - Feature List ................10 Section 2 - Packing Detail............... 11 Section 3 - Location and Control DHU500B Series - Front ..............14 DHU500B Series - Back ..............16 Section 4 - Turning On for the First Time Starting the DVR - Self Test Screens ..........
  • Page 8 Table of Contents USB - Updating the DVR Firmware ..........45 Compatible USB Devices ..................... 45 Section 5 - Network Connectivity ............48 DVR Network Settings ..............49 Finding Your External IP Address ................49 Router Port Forwarding ..............50 Setting Up Your DDNS Account ............
  • Page 9: Section 1 - Feature List

    SECTION 1 FEATURE LIST DHU500 Series DVR Features .... 10...
  • Page 10 DHU500 Series DVR Features SECTION 1 DHU500 Series DVR Features Technology • Embedded LINUX OS • Total maximum recording rate 120 fps • High-resolution & high-quality MPEG-4 algorithm • Uses Watermarking & scrambling technologies • Strong protection recorded data • MPEG-4: 1 ~ 2 Kbytes per image with resolution 360x240 •...
  • Page 11: Section 2 - Packing Detail

    SECTION 2 PACKING DETAIL Packing Detail ........12...
  • Page 12: Packing Detail

    Packing Detail SECTION 2 Packing Detail The DHU500 Series comes with the following components: DHU500 SERIES DVR REMOTE CONTROL POWER CABLE CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE. © INSTALLERS MANUAL | Copyright 2006 Digimerge Technologies Inc.
  • Page 13: Section 3 - Location And Control

    SECTION 3 LOCATION AND CONTROL DHU500 Series - Front ......14 DHU500 Series - Back......16...
  • Page 14: Dhu500B Series - Front

    DHU500 Series - Front SECTION 3 DHU500 Series - Front 13 14 1. POWER - Turns the DVR unit ON/OFF. 2. CDRW DRIVE - Drive bay for CD-RW Drive 3. LED POWER AND HDD LIGHTS - Indicates unit power and HDD activity 4.
  • Page 15 DHU500 Series - Front SECTION 3 13 14 9. PLAY/FWD - Starts the playback of a previously recorded event. If the PLAY/FF button is pressed during playback, the FAST FORWARD option will become active. 10. REC - Manually starts/stops recording of the currently displayed camera.
  • Page 16 DHU500 Series - Back SECTION 3 DHU500 Series - Back 1. BNC VIDEO INPUTS - Video inputs for direct connection to Cameras or for looping input to a DVR. The number of ports will vary based on the DVR model (4 Channel, 8 Channel or 16 Channel).
  • Page 17 DHU500 Series - Back SECTION 3 7. AUDIO OUT - Connect the Audio OUT to the AUDIO IN on an DVR or Monitor. 8. RS232 PORT - Connection for an RS-232 Device. * Not available on 4-Channel DVR Model. 9. ETHERNET PORT - Connects the DVR to a router for connection to the internet. Refer to the Instructions on Page 48 for Remote Connection.
  • Page 19 SECTION 4 TURNING ON FOR THE FIRST TIME Starting the DVR-Self Test Screens..20 Main Menu Control ......21 Main Menu Tree ........22 Display Set .......... 23 Recording Set ........27 System Set.......... 35 Network Set......... 40 Event Notification ........ 42 USB-Updating the DVR Firmware..
  • Page 20: Starting The Dvr - Self Test Screens

    Starting the DVR - Self Test Screens SECTION 4 Starting the DVR - Self Test Screens Once the DVR has been connected and powered on, the following self-test screens will appear: DIGIMERGE LOADING PROGRAMS ..NOTE: If a new HARD DRIVE is detected by the system, the DVR will automatically FORMAT the new drive.
  • Page 21: Main Menu Control

    Main Menu Control SECTION 4 Main Menu Control • Enter the MENU screen by pressing the MENU button. The System Password may be required, based on system settings. • Scroll through the 5 Main options by pressing the buttons. • To enter a sub-menu, navigate to the option and press the SEL button. •...
  • Page 22: Main Menu Tree

    Main Menu Tree SECTION 4 Main Menu Tree Main Menu Display Set Monitor Adjustment (4 CH Only) Camera Covert Camera Name OSD ON/OFF Set Display Sequence (8/16 CH Only) Event Clear Recording Set Global Parameter Normal Recording Alarm Recording Motion Recording Schedule Recording Recording ON/OFF System Set...
  • Page 23: Display Set

    Display Set SECTION 4 Display Set This submenu allows you to change the DISPLAY options for the DVR unit and any connected cameras. Selecting options on this Menu will access additional settings and options. Display Set Menu Tree Display Set Monitor Adjustment Left Key = Move Left Right Key = Move Right...
  • Page 24: Camera Name

    Display Set SECTION 4 Display Set Monitor Set (4 CH only) Allows the attached monitor horizontal and vertical positioning to be adjusted. Use the arrows to adjust the screen left/right and up/down. Press the SEL button to Save and Exit. Camera Covert Camera Covert Page:...
  • Page 25: Osd On/Off Covert

    Display Set SECTION 4 OSD ON/OFF OSD ON/OFF OSD: Turns the information display/camera Save & Exit names, hard drive usage, date and time) ON/OFF. 1. OSD: Turns the ON SCREEN DISPLAY to ON/OFF. To change the setting, press the ←→ buttons to highlight, and press the buttons to switch between ON/OFF.
  • Page 26: Set Display Sequence

    Display Set SECTION 4 Set Display Sequence 1. FULL DISPLAY SEQUENCE: Set the length of time each camera is displayed in cycling Full Screen Display mode: • PAGE: Displays up to 8 camera configurations per page (second page only available for 16 camera setups).
  • Page 27: Recording Set

    Recording Set SECTION 4 Recording Set This submenu allows you to change the RECORDING options for the DVR unit. Selecting options on this Menu will access additional settings and options. Recording Set Menu Tree Audio 1 Rec: Recording Set (Enter Password) Audio 2 Rec: Audio 3 Rec: Global Parameter...
  • Page 28 Recording Set SECTION 4 Motion Recording CH1 Frame Rate: 15 FPS CH2 Frame Rate: 15 FPS CH3 Frame Rate: 15 FPS CH4 Frame Rate: 15 FPS CH1 Recording Quality HIGH CH1 Recording Quality HIGH CH1 Recording Quality CH1 Recording Quality Post Alarm Duration 150 SEC Setup Motion...
  • Page 29: Global Parameters

    Recording Set SECTION 4 Recording Set Global Parameters Global Parameter Audio 1 Rec: Audio 2 Rec: Settings for General Parameters. Audio 3 Rec: Audio 4 Rec: Repeat Rec: Watermark Emb Rec Res 720 x 240 Save & Exit 1. AUDIO # REC: Turns Audio recording ON/OFF. press the buttons to highlight, and ←→...
  • Page 30: Motion Recording

    Recording Set SECTION 4 Motion Recording Setup and configurations for Motion Sensor events. CH1 Frame Rate: 15 FPS Post Motion(5~240sec) 150 SEC CH2 Frame Rate: 15 FPS Set CH1 Motion Area CH3 Frame Rate: 15 FPS Set CH1 Motion Area CH4 Frame Rate: 15 FPS Set CH1 Motion Area...
  • Page 31: Schedule Recording

    Recording Set SECTION 4 Schedule Recording Setup and configurations for Scheduled events. Schedule Recording CH1 Frame Rate: 15 FPS CH2 Frame Rate: 15 FPS CH3 Frame Rate: 15 FPS CH4 Frame Rate: 15 FPS CH1 Recording Quality HIGH CH1 Recording Quality HIGH CH1 Recording Quality CH1 Recording Quality...
  • Page 32: Recording On/Off

    Recording Set SECTION 4 Recording ON/OFF Controls the Recording for Event Types. Recording ON/OFF Alarm Recording: Motion Recording: Schedule Recording: Save & Exit ALARM RECORDING: Turns Alarm Recording ON/OFF. Press the buttons to highlight, ←→ and press the buttons to switch between ON and OFF. MOTION RECORDING: Turns Motion Recording ON/OFF.
  • Page 33: System Set

    System Set SECTION 4 System Set This submenu allows you to change the SYSTEM options for the DVR unit. Selecting options on this Menu will access additional settings and options. Recording Set Menu Tree System Set Basic Language DATE/TIME 01-01-2006 English Initialization 20:21:28...
  • Page 34: Basic

    System Set SECTION 4 System Set Basic Settings for General Parameters. Basic Language English DATE/TIME 01-01-2006 Initialization 20:21:28 Date Format DST: OFF MM-DD-YYYY Date/Time/DST Set START: MAR 2 SUN 02:00 Information END: NOV 1 SUN 02:00 Save & Exit OFFSET: 01:00 1.
  • Page 35: Disk Format

    System Set SECTION 4 Disk Format Displays Hard Drive information. Disk Format Internal HDD External HDD Execute Format 1. INTERNAL HDD: Allows the user to format the HDD. Use the to change this option to YES or NO. To format the Drive, set this option to YES and select the EXECUTE FORMAT option. 2.
  • Page 36: Client Account

    System Set SECTION 4 Client Account Configuration for additional user accounts. Client Account User ID Add New Account Password Delete Account Confirm Password Save & Exit Exit without register Client List 1. ADD NEW ACCOUNT: Add a new user account to the system. Press the buttons to highlight, and press the button to access the User Setup screen:...
  • Page 37: Ptz Menu

    System Set SECTION 4 PTZ Menu Pan / Tilt / Zoom control (for Pelco D or Pelco P Model Cameras only) Setup PTZ Channel: Protocol: PELCO-P Baud Rate: 2400 PTZ (enter Password) Pan/Tilt/Zoom Focus PTZ Controller Set Setup PTZ Controller Set Model: TB-CN Baud Rate:...
  • Page 38: Network Set

    Network Set SECTION 4 4. PTZ CONTROLLER: Setup of the PTZ Controller. Press buttons to highlight, and press SEL button to enter the PTZ Controller menu. PTZ Controller Set • ID: Set the PTZ Controller ID (001 - 999). Model: TB-CN •...
  • Page 39: Ip Set

    Network Set SECTION 4 IP Set The options in the IP Set menu control the local network setup for the Unit. See 45 for additional network setup instructions. DHCP: • DHCP: Press the buttons to highlight, IP Address: ###.###.###.### ←→ and press the buttons to set to NO/YES.
  • Page 40: Event Notification

    Event Notification SECTION 4 Event Notification This submenu allows you to change the NETWORK options for the DVR unit. The options will change based on the DYNAMIC IP being set to NO or YES. Event Notification Menu Tree Event Notification Email Registration User 1: User 2:...
  • Page 41: Email Registration

    Event Notification SECTION 4 Event Notification Email Registration Configuration settings for automatic emailing of events. Email Registration User 1: User 2: User 3: Send Test Email Save & Exit 1. USER 1 - USER 3: Setup of up to 3 email accounts to receive event emails. Press the buttons to highlight, and press the SEL key to enter the configuration.
  • Page 42: Notification Out

    Event Notification SECTION 4 Notification Out Configuration settings for Notifications. Email Video Loss Notification Out Beep Alarm Alarm Out Motion 5 Sec. Duration Power Loss Save & Exit 1. EMAIL: Specifies an event type to be sent as an automatically generated email. Press the buttons to highlight, and press the SEL key to enter the Email submenu: •...
  • Page 43: Usb - Updating The Dvr Firmware

    • NEW PROGRAM NOT FOUND: If the application is not recognized, processing will not continue. Compatible USB Devices The following USB devices have been tested successfully with the DHU500 Series DVR: • Lexar Jumpdrive 128/256 MB • SanDisk Mini Cruzer 128 MB •...
  • Page 45 SECTION 5 NETWORK CONNECTIVITY Network Connectivity ......48 Router Port Forwarding .......50 Setting Up Your DDNS Account ..51 Setting Up DDNS on the DRV .....53...
  • Page 46: Section 5 - Network Connectivity

    Network Connectivity SECTION 5 Network Connectivity The DVR unit can be controlled using your existing network and a PC. The DVR Unit can be con- trolled from within your network, or can also be controlled remotely through the Internet. 1. Connect the DVR to the Router. Power the DVR on.
  • Page 47: Dvr Network Settings

    DVR Network Settings SECTION 5 DVR Network Settings Network Related settings for the DVR unit are set through the Menu options. See Page 36 for IP Set Menu options. 1. Press the Menu button on the front panel of the DVR.
  • Page 48: Router Port Forwarding

    Router Port Forwarding SECTION 5 Router Port Forwarding You will need to enable port forwarding on your Router to allow for external communications with your DVR. The following ports will need to be forwarded to remotely connect to your DVR: •...
  • Page 49: Setting Up Your Ddns Account

    Setting Up Your DDNS SECTION 5 Setting Up Your DDNS Account Digimerge offers a free DDNS server for use with your System. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free DNS account.
  • Page 50 Setting Up Your DDNS Account SECTION 5 4. Complete the System Information fields as follows: PRODUCT LICENSE SECTION: • Product Code: Select your product model from the Product Code drop down menu • <Product Code> - <MAC Address>: Locate the MAC address of your System by pressing the Info button on the Remote (or from the menu).
  • Page 51: Setting Up Ddns On The Dvr

    Setting up DDNS on the DVR SECTION 5 Setting up DDNS on the DVR Once the DDNS Account has been configured (and the account details received in Email), then these settings can be added to the DVR unit. See the DDNS Set menu options on Page 35 for further details.
  • Page 53: Section 6 - Troubleshooting

    SECTION 6 TROUBLESHOOTING Troubleshooting ........56...
  • Page 54 Troubleshooting SECTION 6 Troubleshooting When a malfunction occurs, it may not be serious and can be easily corrected. The following describes the most common problems and solutions. Please refer to the following before calling your DVR dealer Problem: DVR Unit is not receiving power, or is not powering up Check: •...
  • Page 55 Troubleshooting SECTION 6 Problem: The message “Can't display page is shown when failing to connect to DVR (when inputting the IP Address or Domain Name in the Internet Explorer). Check: • Check the network connection • Try connecting the DVR to a different port on the Router •...
  • Page 57: Appendix 1 - Dvr Specifications

    APPENDIX 1 DVR SPECIFICATIONS DVR Specifications ......60...
  • Page 58 DVR Specifications APPENDIX 1 DVR Specifications © INSTALLERS MANUAL | Copyright 2006 Digimerge Technologies Inc.
  • Page 59 APPENDIX 2 CONNECTING MOTION/ALARM DEVICE Connection Motion/Alarm Device ..62...
  • Page 60: Appendix 2 - Connecting Motion / Alarm Device

    Connecting Motion / Alarm Device APPENDIX 2 Connecting Motion / Alarm Device Motion detection and Alarm controls are enabled through the Menu system on the DVR. Additional motion sensor devices can be connected to the system (Motion Sensors, Door/ Window Sensors). A motion detection or sensor unit can be used to send a signal to the DVR to begin camera recording on the...
  • Page 61: Limited Warranty

    Limited Warranty Warranty: Subject to the exclusions and limitations below, Digimerge warrants to the initial end-user purchaser that the product will be free from defects in material and workmanship for a period of one year from the date of purchase. Effective September 1, 2006: For all purchases after September 1, 2006, Digimerge warrants that the hard drive(s) will be free from defects in material and workmanship for a period of three years from the date of purchase.
  • Page 62 It’s all on the web Product Information Specification Sheets User Manuals Software Upgrades Quick Start Guides Firmware Upgrades VISIT www.digimerge.com www.digimerge.com Digimerge Technologies Inc.

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