Nokia E5–00 User Manual page 180

180 Troubleshooting
Q: How do I check the signal quality
of my WLAN connection?
Select Menu Ctrl. panel
>
Connectivity
>
data connections
Details. If the signal quality is weak or
moderate, you may encounter
connection problems. Try again closer
to the access point.
Q: Why do I have problems with the
security mode?
A: Check that you have configured the
security mode correctly, and that it is
the same that the network uses. To
check the security mode the network
uses, select Menu
Connectivity
>
data connections
Details.
Check also the following: you have the
correct WPA mode (preshared key or
EAP), you have disabled all EAP types
that are not needed, and all the EAP type
settings are correct (passwords, user
names, certificates).
>
Conn. mgr. and
Options
> >
Ctrl. panel
>
Conn. mgr. and
Options
> >
Q: Why can't I select a contact for my
message?
A: The contact card does not have a
Active
phone number, an address, or an e-mail
address. Select
edit the contact card.
Q: The note Retrieving message is
shown briefly. What is happening?
A: The device is trying to retrieve a
multimedia message from the
multimedia messaging centre. This note
is shown if you have selected
Messaging
Multimedia message
retrieval
>
Active
Check that the settings for multimedia
messaging are defined correctly and
that there are no mistakes in phone
numbers or addresses.
Q: How can I end the data connection
when the device starts a data
connection again and again?
A: The device may be trying to retrieve
a multimedia message from the
multimedia message centre. To stop the
Menu > Contacts, and
and Options
>
Always automatic.
>
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Menu
>
Settings
> >
Multimedia