Siemens Gigaset A580IP Manual page 164

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You cannot make calls via VoIP. SIP registration failed is displayed.
First wait a few minutes. This is often a short-term event that corrects itself after a short
time.
The message may still be displayed for the following reasons:
1. The personal VoIP access data ( Username, Authentication Name and Authentication
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Password) that you have entered may be incomplete or incorrect.
Check your information. Particularly check your use of upper and lower case.
2. The general settings for your VoIP provider are incomplete or incorrect (incorrect server
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address).
Start the Web configurator and check the settings.
You cannot make calls via VoIP. VoIP config. error: xxx appears in the display (xxx = VoIP sta-
tus code).
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You are trying to make a call via a VoIP connection that is not properly configured.
Start the Web configurator and check the settings. Possible status codes and their mean-
ings are listed on Page
The phone does not dial an entered number. The display shows Not possible!.
¥ The number may be blocked (dialling plan).
Open the Dialling Plans Web page of the Web configurator and delete or deactivate the
block if necessary.
You cannot establish a connection to the phone with your PC's Web browser.
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When establishing a connection, check the phone's local IP address that has been
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entered. You can check the IP address on your handset.
¥ Check the LAN connections for the PC and phone.
Check that your phone can be reached. Send a ping command, e.g. from your PC, to the
phone (ping s <local IP address of the phone>).
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You have tried to reach the phone via a secure http (https://...). Try again with http://....
You cannot be reached for calls from the Internet.
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There is no entry for your phone in your router's routing table. Check the settings for the
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NAT refresh time (
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Your phone is not registered with the VoIP provider.
You have entered the wrong user ID or an incorrect domain (
165.
Page 129).
Customer Service & Assistance
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Page 126).
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