Support
1. Arecont Vision FAQ Page Located at ArecontVision.com
2. Check the following before you call:
Restore camera to factory default with AV100, AV200 or the camera
Upgrade to the latest firmware by visiting ArecontVision.com.
Isolate the camera on a dedicated network and test with AV100 or AV200.
Swap the "troubled" camera with a known good camera to see if the
3. Contact Arecont Vision Technical Support one of three ways:
1. Online Portal : Support.ArecontVision.com
2. Phone : 1.818.937.0700 (option #1)
3. Email : support@arecontvision.com
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support@arecontvision.com
webpage.
problem follows the camera or stays at the location.
Arecont Vision MicroDome™ Installation Manual