Sms Troubleshooting - Siemens S790 User Manual

SMS troubleshooting

Error codes when sending
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line Identifica-
tion not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed; see self-
help.
Self-help with errors
The following table lists problem situa-
tions and possible causes and provides
advice on troubleshooting.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted
(e.g., by a call).
¥
Re-send the SMS.
3. The network provider does not support this
feature.
4. No number or an invalid number is entered
for the SMS centre set as the active send
service centre.
¥
Enter the number (
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (
2. The service provider has not yet sent the
rest of the SMS.
You have stopped receiving SMS messages.
1. You have changed the ID of your mailbox.
¥
Give your SMS contacts your new ID or
undo the change (
2. You have not activated your mailbox.
¥
Activate your mailbox (
3. Call divert (redirecting) is set to
or is activated for the network
Calls All Calls
mailbox.
¥
Change the call divert settings
¢
( page 31).
¢
page 43).
¢
page 40).
¢
page 43).
¢
page 43).
When: All
The SMS is played back.
1. The "display call number" feature is not acti-
vated.
¥
Ask your service provider to activate this
function (chargeable).
2. No agreement is in place between your
mobile phone operator and your fixed line
network SMS service provider.
¥
Obtain information from your fixed line
network SMS service provider.
3. Your terminal has been recorded by your
SMS provider as having no fixed line net-
work SMS functionality, i.e., you are not reg-
istered with the provider.
¥
Send any SMS to automatically register
your telephone to receive SMS.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed line net-
work SMS functionality, i.e., you are not reg-
istered with the provider.
¥
Obtain information from your fixed line
network SMS service provider.
¥
Send any SMS to automatically register
your telephone to receive SMS.
SMS (text messages)
45