SMART Board Board 800 series User Manual page 49

C H A P T E R 5
Troubleshooting your SMART Board 800 series interactive whiteboard
The following table shows the Ready light's normal states.
If the Ready light The interactive whiteboard...
is...
Off Isn't receiving power or is in
Standby mode.
Solid green Is receiving power and is
communicating successfully with
SMART Product Drivers
Solid red Is receiving power from the power
cable but isn't communicating
successfully with the computer.
Flashing green
Flashing amber Is in a Service mode or its
firmware is being updated.
41
Is in HID mode. It's
l
receiving power and is
communicating
successfully with your
computer's USB HID
driver.
SMART Product Drivers
l
isn't installed.
Actions
Press the Power button on the pen
l
tray to bring the interactive
whiteboard out of Standby mode.
Ensure that the interactive
l
whiteboard is connected to a wall
outlet.
Ensure that the power cable is
l
connected properly to the
interactive whiteboard.
Ensure that the interactive
l
whiteboard is connected properly to
the.computer using a USB cable.
Ensure that the computer is on.
l
This is normal mouse mode and you might
not want to use tools such as the pens and
the eraser. You're able to move the mouse
pointer and perform mouse functions by
touching the interactive surface. The
Right-Click button on the pen tray might
work, depending on the operating system
you're using. Neither the Keyboard nor the
Help button work in HID mode.
To use the tools, install
l
SMART Product Drivers.
To use all the features of your
l
interactive whiteboard, install
SMART software
(smarttech.com/software).
Wait until the download finishes. After the
download is complete, the Ready light
turns solid green.