Chapter 7: Support; Frequently Asked Questions; Pre-Installation - Promise Technology FastTrak TX4310 User Manual

Chapter 7: Support

•

Frequently Asked Questions

• Pre-Installation, below
• Motherboard Issues (page 110)
• System CMOS Issues (page 110)
• Drive Issues (page 111)
• Operating System-Related Issues (page 113)
• Installation Issues (page 114)
• Post-Installation (page 115)
• Performance Tips (page 115)
• Contact Technical Support, page 116
• Limited Warranty, page 119
• Return Product for Repair, page 121
Frequently Asked Questions
This section lists frequently asked questions and other issues with the FastTrak
TX4310 RAID Controller card.

Pre-Installation

(Speed, Device Types, Capacity, Cabling)
What kind of hard drives can I use for a FastTrak TX4310 disk array?
You can use any Serial ATA disk drive(s) to create disk arrays on the
FastTrak Serial ATA RAID Controller card. Use matching drives for multiple-
disk arrays to maximize capacity usage as well as performance.
Will ACPI work with disk drives on the FastTrak TX4310?
Yes.
Can I use ATAPI devices on the FastTrak TX4310?
No. The FastTrak 4310 does not support ATAPI devices.
How can I change the resources that the FastTrak TX4310 uses?
The FastTrak TX4310 is fully PnP. This means all the resources that it uses
are given to it by the PnP BIOS on the motherboard. The FastTrak Serial
ATA RAID Controller does support IRQ sharing, but this will not work unless
ALL the concerned devices support the feature. If your motherboard allows
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