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E-mail Problems; Resolving Other Technical Problems; Reinstalling Drivers - Dell Dimension 4300S Manual

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Windows 2000
1.  Click the Start button, point to Settings, and then click Control Panel.
2.  Double-click the Phone and Modems Options icon.
3.  In the Locations window, select the location for which you want to disable call waiting, and then click Edit.
4.  Ensure that To disable call waiting, dial: is checked and then select the proper code according to the information in your telephone
5.  Click Apply and then click OK.
6.  Close the Phone and Modems Options window.
7.  Close the Control Panel.
Be sure that you have subscribed to an Internet service provider—

E-Mail Problems

Ensure that you are connected to the Internet—
to it, click the check to remove it and connect to the Internet.

Resolving Other Technical Problems

Go to the Dell support website—
E-mail Dell—
Go to and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your
problem; you can expect to receive an e-mail message from Dell within hours.
Call Dell—
If you cannot solve your problem using the Dell support website or e-mail service, call Dell for technical assistance. See
"Contacting Dell" in the Dell Owner's Manual for the correct number to call.

Reinstalling Drivers

The Dell support website,, and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you 
install drivers obtained from other sources, your computer might not work correctly.
A driver is a software program that allows a hardware controller to function properly and to communicate with the computer. Dell installed the following drivers
on your computer:
Intel® Chip Set Update Utility Driver — Installs the Microsoft Windows operating system device installation files (.inf) that tell the operating system
how certain chip set components should be configured for proper operation.
ADI AC-97 Audio Codec Driver — Enables the optional built-in sound controller to produce sound.
Yamaha Wavetable Driver — Enables the optional built-in sound controller to produce sound.
Intel Ultra ATA Storage Driver — Improves your computer's performance by transferring certain functions from the microprocessor during data
transfers from storage devices.
Other Drivers — Control the devices such as the modem and network cards that might be installed in your computer. For information on other drivers
on computers running Windows XP, click the Start button, click Help and Support, click User and system guides, and then click Device guides. Click the
appropriate guide from the list. For information on other drivers on computers running Windows 2000, click the Start button, point to Programs—>
User's Guides, and click the appropriate guide from the list.
Sometimes you can fix a device problem by reinstalling its driver:
1.  From the Windows desktop, insert the Dell Dimension ResourceCD into the CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.
2.  When the ResourceCD Installation program starts, follow the prompts on the screen.
3.  When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.
4.  When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.
5.  At the Welcome Dell System Owner screen, click Next.
The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those
drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and
drivers that came with that product.
A message appears that says the ResourceCD is detecting hardware in your computer.
The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your
system window.
6.  Click the driver that you want to reinstall and follow the instructions on the screen.
If a particular driver is not listed, then that driver is not required by your operating system.
With the Outlook Express e-mail program open, click File. If Work Offline has a check next
Go to for help with general usage, installation, and troubleshooting questions.
Contact an Internet service provider to subscribe.


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