Related Manuals for Evolis A5405
Summary of Contents for Evolis A5405
- Page 1 User’s Guide Printer for Plastic Cards Quantum User’s Guide. Part Number : A5405. Rev. 1.1 September 2003 © Evolis Card Printer...
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Page 2: Declaration Of Conformity
29, avenue de la Fontaine Z.I. Angers Beaucouzé 49070 Beaucouzé France Material designation: Quantum printer I, the undersigned, Mr. Serge Olivier, Technical Manager Declare that I have rec eived the assumption of the above material, used and instal- led in accordance with the notice, with the essential requirements of Directives... -
Page 3: Table Of Contents
Table of contents Introduction Chapter 1 • Setting out 1. Choice of a location 2. Unpacking the printer 3. Description of the printer and its functions 4. Installation of the interface and the supply cable 5. Installation of the ribbon 6. -
Page 4: Introduction
Introduction We congratulate you for choosing a Quantum printer! The Quantum printer is the ideal solution for printing your plastic cards in areas such as Office Services, identification, access control and all other applications required large volume card printing …... -
Page 5: Choice Of A Location
Setting 1. Choice of a location The Quantum printer must be set up on a strong, flat surface, capable of suppor- ting the whole weight of the printer and its loaded supports (cards and ribbon). The printer must be accessible from all sides for installation and use. -
Page 6: Description Of The Printer And Its Functions
3. Description of the printer and its functions We invite you to see the different components of your printer marked on the fol- lowing drawings, which we refer to in this manual. Feeders 1 & 2 Receives the card for printing Flip Over Module Rotate the card 180°... -
Page 7: Installation Of The Interface And The Supply Cable
Printer control panel A control panel is available on the upper top of the printer. Four LED’s are associated with symbols indicating the current activity of the printer. These LED’s indicate : Push button Cleaning signal Lack of cards in the feeders of output hoppers full End of ribbon Switch on, data reception NOTE ! -
Page 8: Installation Of The Ribbon
1. Connect the interface cable supplied with your printer as shown above 2. Connect the other end of the cable to the corresponding port of your computer 3. Connect the supply cable to the supply and then connect the connector of the sup- ply cable to the printer 4. -
Page 9: Card Management
To this effect, there are four ways to manage the loading and reception of the cards. The different modes may be set from the properties of the Quantum printer driver (see chapter 2 for more infor- mation on the configuration of the printer driver). -
Page 10: B) Loading The Cards
Hopper 2 receives the cards from the feeder pre-defined in the feeder configura- tion in the driver. b. Loading the cards The Quantum printer has two feeders that can contain a maximum 500 cards each (0.76 mm – 30 mil.). - Page 11 1, 2 and 3 5. Ensure that the doors to feeders 1 and 2 are completely closed. IMPORTANT ! Card thickness : The Quantum printer only accepts cards with a thickness of 0.76 mm (30 mil). Advice concerning the selection of cards : •...
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Page 12: C) Removal Of Printed Cards
Removal of printed cards The Quantum printer has two output hoppers with a capacity of 500 cards each (0.76 mm – 30 thou.) devoted to receiving the printed cards. Note that the first printed card is on top of the cards. -
Page 13: Other Stages Of Installation
7. Other stages of installation You have now completed the installation (material) of your Quantum printer. For the moment, we strongly advise you to continue to read this manual and we will inform you that there are still two extra stages to be followed to make your... -
Page 14: Chapter 2 • Printing
Printing 1. Installation of the printer driver Before using your Quantum printer, you must install its driver. Remember : the driver and Quantum printer operate under Windows 2000, NT 4.0 and Xp. NOTE ! The CD provided with the printer includes a utility which automates the installation of the printer driver. - Page 15 1. Having turned your computer on and off, click on Start and in Parameters select Printers 2. In the Printers window, select the Evolis Quantum icon. 3. In the File menu, select Properties. 4. Click on the Ports tab and select the USB printer port from the list.
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Page 16: Configuration Of The Printing Parameters
To select your Quantum printer as default, proceed as follows : 1. Click on Start, in the Windows bar select Parameters and then Printers. 2. Click on the Quantum icon and them point to File on the menu bar. 3. Select Define by default and close the window. - Page 17 "Tools" dialog box This dialog box offers first level maintenance for your Quantum printer. If your Quantum printer has an option with a magnetic encoder, configure it now with the "Encoding Settings" button. For further information on this printing option, consult Annexe A of this manual.
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Page 18: Printing
® Under Microsoft Word After having registrated the Quantum printer by default : 1. Run Word and in File, click on Page Setup. 2. The dialog box proposes : “Paper format“... - Page 19 It should be noted that this example is not intended to initiate the operator in the wor- king of the Word application, it is only inten- ded to establish a relationship between the drawing of a letter and the Quantum mana- gement parameters necessary for the printing.
- Page 20 “Print” 2. The dialog box indicates that the Evolis printer has been selected. Click on Properties. The dialog box of the Evolis Quantum driver opens. The printing parameters for this graphic example are : 1. “Main” dialog box select : Orientation –...
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Page 21: Chapter 3 • Cleaning
Chap.3 Cleaning Preserve the validity of your guarantee ! Not observing the cleaning procedures contained in this chapter may cause the guarantee on your printer and print head to be annulled. The company Evolis declines all responsibility if the printer is used in unapproved cleaning conditions. Evolis places the following cleaning items at your disposal available under the refe- rence article A5011 –... - Page 22 If the printer has not been cleaned after the Cleaning light has lit, it will begin to flash when 450 supplementary cards have been inserted. In this case, the warning light flashes as follows : Status after inserting 2250 cards WARNING ! If the cleaning cycle is not performed before the 2250 card is printed,...
- Page 23 3. Take a cleaning card and place it in feeder 1. 4. Press the push button from the control panel for a few seconds. The cleaning starts. 5. After a few seconds, the printer cleaning is performed and the used card is ejected into the reject box 1.
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Page 24: Cleaning The Print Head
2. Cleaning of the print head Cleaning cycle : each time you load a new ribbon Use : cleaning swabs The cleaning head is cleaned when cleaning the interior of the printer (see prece- ding section). However, in order to preserve the original printing quality and redu- ce the incidents caused by an excessive presence of ink on the surface of the print head, it is recommended that you clean it regularly (every 1000 cards) using the cleaning swabs provided with the UltraClean cleaning set. -
Page 25: Cleaning Of The Cleaning Roller
Cleaning cycle : each time the ribbon is changed (1000 cards) Use : cloths Your Quantum printer has two cleaning rollers. Their adhesive surface holds the dust when the cards are passed. Although these rollers are maintained with the automatic cleaning of the printer, it is nevertheless advisable, for the perfect clea- ning of the surface of the cards, to clean them regularly and simply with a cloth supplied in the cleaning set. - Page 26 3. Clean the rollers with a cloth from the cleaning set. Eliminate all dust by gently rubbing the whole surface of the roller. 4. Replace the roller in the printer once dry and then close the printer cover.
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Page 27: Interpretation Of The Printer Control Panel
To satisfy the needs of its customers as far as possible, Evolis provides a full range of technical assistance available in this manual and on the internet site www.evolis.com. This section gives information concerning the first level repairs of the Quantum printer. 1. Interpreting the messages of the... - Page 28 (see point 1 of section 3) Consult the following conditions of the control panel to determine the activity of the Quantum printer or the nature of the problem : Status of the LED’s Interpretation...
- Page 29 Status of the LED’s Interpretation Solution or explanation OUTPUT HOPPER/S FULL output hoppers is/are full Empty the hopper/s and then press the push but- ton for one second. The printing starts again. The printer needs cleaning CLEANING See chapter 3 “Cleaning “ (AFTER 1000 INSERTIONS) The printer needs cleaning...
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Page 30: Printing And Interpreting A Test Card
Status of the LED’s Interpretation Solution or explanation MAGNETIC CODING The orientation of the magnetic track in the ALERT feeder/s is not correct (ALTERNATING The type of encoding is not correctly set (HICO or LOCO). FLASHING) See annexe A of this manual for information. ∑... -
Page 31: Printing Quality Problems
5. Check the printer interface cable Check the connection to the computer and to the printer. Test with another cable of the same type. 6. Check the printing driver Make sure that the driver of the Quantum printer is present in the Windows settings... - Page 32 7. Check the printing parameters of the computer Make sure that the Quantum printer has been selected as the default printer. See “”Configure the printing parameters” in the Printing chapter. 8. Check the configuration of the network If your printer is connected in a network, make sure that it is correctly confi- gured in the network environment.
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Page 33: Resolving Card Jamming
Partial or incorrect printing 1. Check the settings defined for the printing Make sure that no element of the pagination is outside the printing margins Check the orientation of the document selected in the configuration of the printing driver (Landscape or Portrait) 2. -
Page 34: Changing A Print Head
In the slip over module : Remove the card as follows : 1. Turn off the printer (position 0) 2. Unscrew the screw and remove the two seals as indicated opposite 3. Remove the card from the flip over by turning the flip if necessary. 4. - Page 35 1. Open the printer cover and locate the print head. 2. With one hand, push the metal piece located at the back under the cover and, with the other, turn the two forks to release the print head from the head arm.
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Page 36: Customer Assistance
WARNING ! If the print head kit number has not been correctly entered, the prin- ter may not work properly. The new print head has now been parameterised. You can reuse your Quantum printer. 6. Customer assistance The suggestions given before in this section do not enable all problems to be resol- ved, connect to the evolis.com site for further information or contact your Evolis... - Page 37 Access to an Evolis reseller For all unresolved technical problems, contact an Evolis reseller. If you do not know of one, connect to www.evolis.com and send your request. Evolis will direct you to your nearest Evolis reseller. When you call an Evolis reseller, you must be near your computer and be ready to supply the following information : The type and serial number of your printer The type of configuration and the operating system you use...
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Page 38: Chapter 5 • Technical Specifications
Chap.5 Technical specifications P P r r i i n n t t i i n n g g m m o o d d e e Color Dye Sublimation and Monochrome Thermal Transfer Edge-to-edge printing as standard P P r r i i n n t t e e r r s s p p e e c c i i f f i i c c a a t t i i o o n n Integrated ribbon saver P P r r i i n n t t i i n n g g s s p p e e e e d d 1 1 4 4 0 0 c c a a r r d d s s / / h h o o u u r r i i n n c c o o l l o o r r ( ( Y Y M M C C K K O O ) ) , , o o n n e e s s i i d d e e... - Page 39 P P r r i i n n t t e e r r d d i i m m e e n n s s i i o o n n s s Height : 510 mm (20.07") Length : 700 mm (27.55") Depth: 300 mm (11.81") P P r r i i n n t t e e r r w w e e i i g g h h t t 25 Kg (55 lbs)
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Page 40: Chapter 6 • Evolis Guarantee
Chap.6 Guarantee Several factors can affect the guarantee of the Evolis Quantum printer, particular- ly the use of consumables and non conform cleaning. Carefully read the condi- tions of the guarantee of the printer described below. Conditions of guarantee Evolis guarantees its printer against all manufacturing faults for a period of one year counting from customer purchase. - Page 41 If Evolis is unable to repair the faulty material covered by the guarantee, Evolis will proceed to replace it with a new or second hand product as long as the functions are at least the same as those of the original product it replaces. If the customer has signed an extension of the Evolis guarantee, Evolis will repair the faulty material according to the clauses of the contract.
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Page 42: Chapter 7 • Supplies
Chap.7 Supplies list of supplies available from Evolis resellers. Single color ribbons Ref. R2121 Black Monochrome Ribbon 5000 cards/roll Ref. R2011 Black Monochrome Ribbon 1000 cards/roll Ref. R2012 Blue Monochrome Ribbon 1000 cards/roll Ref. R2013 Red Monochrome Ribbon 1000 cards/roll Ref. - Page 43 Hologram ribbon Ref. R4001 Optoseal ® hologram ribbon 350 cards/roll Hologram ribbon Ref. A5011 UltraClean Cleaning Kit 5 pre-saturated cleaning cards, 5 swabs, 1 box of 40 pre-saturated cloths Ref. L8001 eMedia Pro Software Software for conceiving and editing badges with connection to databases...
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Page 44: Appendix A Magnetic Encoding
Quantum printers with a magnetic stripe encoder are called Quantum Mag printers. The working of a Quantum Mag printer is identical to that of a Quantum printer. The magnetic encoder encodes tracks ISO 1, 2 and 3 in a single pass and then checks the data. -
Page 45: Windows Driver Settings
2. Orientation of the cards Cards with a magnetic track must be installed in the feeder so that the magne- tic track is near the low and as close as possible to the back of the printer (see opposite) : 0,8 mm 0,5 mm 1 mm... -
Page 46: Cleaning The Magnetic Encoder
IMPORTANT ! Only use magnetic stripe cards conform to ISO 7810 and ISO 7811. To work correctly, the magnetic stripe must be ground into the card. Never use a card with an affixed magnetic track. 4. Cleaning the magnetic encoder LThe magnetic encoder head requires regular cleaning in order to assure the inte- grity of the data encoded on the cards. -
Page 47: Appendix B Smart Card Contact Station
Introduction The Quantum printers with a Smart Card Contact Station are called Quantum Smart printers. The working mode of a Quantum Smart printer is identical to that of a Quantum printer. The Smart Card Contact Station of the Quantum Smart enables the chips to be programmed according to ISO 7816-2 standards. - Page 48 3. Interface of the Contact Station The Quantum Smart is fitted with a female DB-9 connector on the back of the printer. This connector, directly linked to the contact post inside the printer, is also connected to an external coupling to program the chip.
- Page 49 The printer links the contact post with the DB-9 connector. The chip may be programmed via the series interface of the computer and the external coupling. NOTE ! See the programming guide of the Quantum printer to obtain more complete information concerning the programming.
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