Responding To Messages - Canon imagePROGRAF iPF6400S Series Setup Manual

3
Click Preferences (or Printing
Preferences) to open the Printing
Preferences dialog box that has the
name of the printer in the title.
On Macintosh
This section describes how to display the electronic
manuals from Printmonitor.
• The electronic manuals can be
displayed by clicking the link to the
MEMO
product manuals from other installed
software.
3
Select the printer from the list of printers
and click Options & Supplies.
6
Click Support.

Responding to Messages

Error messages may appear on the display screen of the control panel during printer installation. If so, it may not indicate a problem with the printer, and the issue may
be easily resolved. Common messages and the causes are listed here with corrective actions. To respond to error messages other than these, refer to the Basic Guide.
Message
No ink tank loaded.
Check ink tank.
Cannot recognize printhead x.
Paper loaded crooked.
No maintenance cartridge installed.
Hardware error. xxxxxxxx-xxxx
(x represents a letter or number)
ERROR Exxx-xxxx
(x represents a letter or number)
4
Select the Support sheet and click the
User Manual button.
1
Click the System Preferences icon in the
Dock.
4
Click Utility.
7
Click the User Manual button.
Cause
There is no ink tank of the indicated color in the printer.
The printhead is not installed.
The loaded paper is crooked.
The maintenance cartridge is not connected.
The belt stopper or the tape inside the top cover has not
been removed.
You may have encountered an error that cannot be
resolved.
You may have encountered an error that cannot be
resolved.
12
5
To display the user guide, click User's
Guide.
To display the Paper Reference Guide,
click Paper Reference Guide.
2
Click Print & Scan (or Print & Fax).
5
Click Open Printer Utility.
8
To display the user guide, click User's
Guide.
To display the Paper Reference Guide,
click Paper Reference Guide.
Corrective Action
Load or reload the ink tank.
(see steps 4-10 on page 3)
Install the printhead.
(see steps 1-9 on page 4)
Adjust the paper. (see steps 5-6 on page 5)
Install the maintenance cartridge correctly.
Turn off the power, open the top cover, and remove the tape and
the belt stopper, then turn the power on.
Turn off the printer and wait at least three seconds before
restoring the power.
If the message appears again, write down the error code and
message, turn off the printer, and contact your Canon dealer for
assistance.
Write down the error code and message, turn off the printer, and
contact your Canon dealer for assistance.