Responding To Messages - Canon imagePROGRAF iPF8400 Setup Manual

Responding to Messages

Error messages may appear on the display screen of the control panel during printer installation. If so, it may not indicate a problem with the printer, and the issue may
be easily resolved. Common messages and the causes are listed here with corrective actions. To respond to error messages other than these, refer to the Basic Guide.
For details of operation procedure, refer to User's Guide installed in "Install the Software and the Electronic Manuals".
Message
No ink tank loaded. Check ink tank.
Cannot recognize print head x.
Paper loaded crooked.
No maintenance cartridge installed.
Hardware error. xxxxxxxx-xxxx
(x represents a letter or number)
ERROR Exxx-xxxx
(x represents a letter or number)
Cause
There is no ink tank loaded.
The printhead is not installed.
The loaded paper is crooked.
The maintenance cartridge is not connected.
The belt stopper or the tape inside the top cover has not
been removed.
You may have encountered an error that cannot be
resolved.
You may have encountered an error that cannot be
resolved.
16
Corrective Action
Load or reload the ink tank.
(See steps 4-12 on pages 3-4)
Install the printhead.
(See steps 1-12 on pages 5)
Reload the roll of paper. (See steps 10 and 11 on page 7)
If the error occurs again after you reload the roll of paper, remove
the roll holder from the printer and check to make sure that the
paper is in close contact with the roll holder flange. (See step 5 on
page 6)
Install the maintenance cartridge correctly.
Turn off the power, open the top cover, and remove the tape and
the belt stopper, then turn the power on.
Turn off the printer and wait at least three seconds before restoring
the power.
If the message appears again, write down the error code and
message, turn off the printer, and contact your Canon dealer for
assistance.
Write down the error code and message, turn off the printer, and
contact your Canon dealer for assistance.