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Responding to Messages
Error messages may appear on the display screen of the control panel during printer installation in some cases. If so, it may not indicate a problem with the printer,
and the issue may be easily resolved. Common messages and the causes are listed here with corrective actions. For more information on other messages, refer to the
User's Guide. (See "How to Display the Electronic Manuals" on P.5)
Message
Check if ink tank is set, and its color and
direction.
Cannot recognize print head. Open the top
cover and re-insert the printhead.
Insert the maintenance cartridge.
Hardware error.
03130031-2F7x
(where x is 0, 1, or 2)
Hardware error.
xxxxxxxx-xxxx
(x represents a letter or number)
ERROR Exxx-xxxx
(x represents a letter or number)
Cause
There is no ink tank of the indicated color in the printer.
The printhead is not installed.
The maintenance cartridge is removed.
The ink tank is not installed correctly.
Another kind of error has occurred.
You may have encountered an error that cannot be
resolved.
Load or reload the ink tank.
(see steps 3-9 on page 2)
Install the printhead.
(see steps 1-9 on page 3)
Install the maintenance cartridge correctly.
Turn off the power, remove and then reinstall all of the ink tanks,
and then turn on the power. (See steps 3-4 and 7-9 on page 2)
If the same message is displayed again, write down the error code
and message, turn off the printer, and contact your Canon dealer
for assistance.
Turn off the printer and wait at least three seconds before restoring
the power. If the message still appears, write down the error code
and message, turn off the printer, and contact your Canon dealer
for assistance.
Write down the error code and message, turn off the printer, and
contact your Canon dealer for assistance.
6
Corrective Action
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