Nortel 1140E User Manual page 181

Nortel communication server 1000
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Table 11: Troubleshooting Virtual Office (Part 2 of 3)
Displayed
Message
Locked from
Login
Permission
Denied (1)
Permission
Denied (3)
Permission
Denied (4)
Permission
Denied (6)
Server
Unreachable (1)
Probable Cause
Three failed attempts to
enter the correct
Station Control
Password.
Remote IP Phone has
no Station Control
Password.
Incorrect User ID
entered.
Remote IP Phone has
no Station Control
Password.
Incorrect User ID
entered.
Attempt to log in to a
remote
IP Phone 1120E or
IP Softphone 2050 from
an IP Phone 1140E
(some restrictions
apply).
Incorrect User ID
entered.
Incorrect Station
Control Password
entered.
Network problem.
Additional phone features
Actions
Wait one hour for the
lock to clear
automatically, or notify
system administrator to
clear lock.
Notify system
administrator.
Enter correct User ID.
Notify system
administrator.
Enter correct User ID.
Go to an
IP Phone 1120E or
IP Softphone 2050 and
try again, or consult
your local system
administrator.
Enter correct User ID.
Select Retry, and try
again with the correct
Station Control
Password.
Notify system
administrator if the
problem persists.
181

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