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Troubleshooting
6
Your computer will not restart, and a CD-ROM disc is in the CD-ROM drive.
6-18
• Your computer has a software problem.
Restart your computer. For instructions, see Start over in the
section If you run into trouble on page 6-2.
Check the startup disk and application program you were
using when the problem occurred. Make sure that all
programs, desk accessories, and system extensions you are
using are compatible with the system software.
If the problem recurs, you may need to reinstall system
software. See Installing or reinstalling system software on page
6-48 for instructions.
• The keyboard is damaged.
If you have access to another keyboard, try using it instead.
(Power the computer off before connecting it.) If the new
keyboard works, there is probably something wrong with the
one you replaced.
• If the computer beeps every time you press a key, Easy
Access is probably turned on.
Open Easy Access from the control panels listed under the
Apple (A) menu and turn it off.
If none of these procedures solves the problem, consult the service
and support information that came with your computer for
instructions on how to contact a Motorola-authorized service
provider or Motorola for assistance.
• Your computer may be trying to start up from the CD-ROM
disc. Press the Open/Close button of your CD-ROM drive to
open the tray and remove the CD-ROM disc. Close the tray,
then restart your computer.
User's Guide
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