Related Manuals for Volvo On Call
Summary of Contents for Volvo On Call
- Page 1 Volvo On Call Volvo Car L:7 :9>I>DC Corporation...
- Page 3 Thank you for choosing Volvo On Call. The specifications, design features and illustrations in this owner's manual are not binding. We reserve the right to make modifications This document describes the functionality of the system, Volvo On without prior notice. Call.
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Page 4: Table Of Contents
Introduction....................4 Comfort Services..................6 Safety Services..................9 Security Services..................11 Menu Structure..................12 Availability ....................14 Phone Number..................15 Personal information................16... - Page 5 V O L V O O N C A L L...
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Page 6: Introduction
Safety Services Volvo On Call • The Volvo On Call system (from now on refer- Automatic alarm - In the event of an acci- dent where the airbag or inflatable curtain red to as VOC) is linked to the car's built-in... - Page 7 System) to locate the car and the car's built-in phone to contact VOC Customer Service. When you press the ON CALL- or SOS button a signal is sent to VOC Customer Service about the car's position and the service you reques- ted.
- Page 8 This function provides the driver with access to If the car alarm is activated the driver is advised The Volvo On Call app is a very practical and a range of information: fuel level, remaining of this via the mobile.
- Page 9 01 Volvo On Call Comfort Services Remote heater start via SMS 1. Enter the car's registration number fol- NOTE lowed by # PIN code # 12 # Time # To control the heater in the car with your mobile Be careful where the car is parked when phone means effortless operation of the 2.
- Page 10 01 Volvo On Call Comfort Services If the heater does not start There are situations when the heater can not start. In which case, an SMS is sent with the text "The heater could not start!" to the mobile number that has tried to initiate the service.
- Page 11 112 instead. VOC Customer Service cannot contact your contact with the driver and agrees on the car while a call is being made with the built- necessary assistance. in telephone. Some vehicles do not feature Volvo On Call together with Phone.
- Page 12 NOTE When you are abroad and wish to make contact with VOC Customer Service you can call the phone number to Volvo On Call in your own country, see the table below. NOTE All calls with VOC Customer Service will be...
- Page 13 Security Services General NOTE NOTE Volvo's security services aim to minimise the This also applies if the car has been stolen If, for example, the car is in a parking risk of the owner losing his/her car. If the car is using the associated remote control key.
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Page 14: Menu Structure
ON CALL button for 2 seconds: the On Call If the radio transmission code is enabled: Enter roadside assistance services are acti-... - Page 15 The radio transmission can only be disa- bled with the correct code. • Key lock - You can decide when the SOS and ON CALL buttons are to be ena- bled. This function means the buttons are Only applies to S/V60 on some markets.
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Page 16: Availability
Volvo On Call's availability This map shows the countries and areas where Volvo On Call is available. The service is being expanded continuously, and the system will be offered in a large number of countries. Contact your Volvo dealer for the latest information. Dark highlighted countries/regions denote that Volvo On Call is available. -
Page 17: Phone Number
01 Volvo On Call Phone Number Telephone number to VOC Customer Service Country Calling in home country Calling abroad Sweden 020 55 55 66 +46 31 51 83 35 Norway 800 30 060 +47 22 32 39 50 Denmark 070 21 50 53... -
Page 18: Personal Information
Why collect personal information? S.p.A. provided the service and notes made by Personal information is used by Volvo and its the customer service operator. Norway Volvo Personbiler partners both within and outside of the EU/EES Norge AS to provide and develop the VOC service. - Page 19 VOC service. VOC service are stored during the agreement period and thereafter for as long as necessary in order for Volvo to fulfil its obligations under law and other regulations. Information gener- ated during events covered by the VOC service is pared down three months after the event occurred.
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