Volvo On Call Manual
Volvo On Call Manual

Volvo On Call Manual

Integrated, subscriptionbased system that provides emergency, roadside assistance and security services
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V O L V O O N C A L L

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Summary of Contents for Volvo On Call

  • Page 1 V O L V O O N C A L L...
  • Page 3 VÄLKOMMEN! We trust that you will enjoy many years of safe driving in your Volvo, an cle if you may be affected by alcohol, medication or any impairment that automobile designed with your safety and comfort in mind. To help get could hinder your ability to drive.
  • Page 4: Table Of Contents

    Using roadside assistance Volvo On Call safety services Remote door unlock Menu options for Volvo On Call * Volvo On Call display messages Volvo On Call geographic coverage Volvo On Call customer service cen- ter phone number...
  • Page 5 VOLVO ON CALL...
  • Page 6: Volvo On Call Volvo On Call

    VOLVO ON CALL Volvo On Call* Convenience services See also Using Volvo On Call (p. 5) for addi- • tional information. The Volvo On Call mobile app. Volvo On Call is an integrated, subscription- based system that provides emergency, road-...
  • Page 7: Volvo On Call Overview

    Volvo On Call overview Using Volvo On Call Geographic coverage Volvo On Call is available in the United States The following is an overview of the Volvo On Call Automatic alarm and Canada. controls. In the event of an accident in which the seat belt...
  • Page 8: Volvo On Call * Functions

    Contact your Volvo retailer or go could result in extra charges. ice center manually (p. 9) to www.volvocars.com/us/voc or The ON CALL button can be used for all of • www.volvocars.com/ca for up-to-date informa- Using roadside assistance (p. 10)
  • Page 9: Convenience Services For Volvo On Call

    Certain functions may not be available in all mod- As a Volvo On Call user, a mobile app is available Vehicle "checkup" els. that enables you to have telephone contact from...
  • Page 10 Related information Engine remote start (ERS)* The mobile app monitors the vehicle's condition • Volvo On Call * functions (p. 6) and provides information about bulbs and the lev- ERS makes it possible to remotely start the • Volvo On Call PIN code (p. 16) els of brake fluid, coolant and engine oil.
  • Page 11: Volvo On Call Security Services

    A signal will be sent automatically to the Volvo has given the Volvo On Call customer service nal for help and information about the vehi- On Call customer service center in the event of a center authorization to reactivate the remote cle's location.
  • Page 12: Using Roadside Assistance

    3. The Volvo On Call customer service center then contacts the appropriate emergency service (police, ambulance, towing, etc.). If voice contact is not possible, the Volvo On Call customer service then contacts the emergency services for appropriate action. Manual alarm...
  • Page 13: Remote Door Unlock

    The following is an overview of the selections If the vehicle is parked in a garage or other the customer service center. and settings available in the Volvo On Call sys- covered area, remote unlocking may not be tem's menu.
  • Page 14: Volvo On Call Display Messages

    Contact the Volvo On Call customer service center for assistance. Related information • Volvo On Call overview (p. 5) • Volvo On Call* (p. 4) • Menu options for Volvo On Call * (p. 11) * Option/accessory.
  • Page 15: Volvo On Call Geographic Coverage

    VOLVO ON CALL Volvo On Call geographic coverage expanded; contact your Volvo retailer for up-to- date information. The map shows the areas in which Volvo On Call is available. The service is constantly being...
  • Page 16 VOLVO ON CALL However, the system can only function in areas where there is adequate cellular network cover- age. Related information • Volvo On Call customer service center phone number (p. 15)
  • Page 17: Volvo On Call Customer Service Center Phone Number

    VOLVO ON CALL Volvo On Call customer service center phone number Country Customer service center number United States and Canada 855-399-4691...
  • Page 18: Volvo On Call Pin Code

    The PIN code is used for security purposes to help identify those persons who are authorized If the vehicle changes owners, the Volvo On Call to use Volvo On Call services in a specific vehi- service should be cancelled. cle.
  • Page 19: Personal Information

    Volvo uses sub-contractors to provide the service. Rockleigh, New Jersey 07647 Personal information is used by Volvo and its These sub-contractors work on behalf of Volvo partners to provide and develop the Volvo On Call Phone: 1-800-458-1552 and may only process personal information to the service.
  • Page 22 TP 24415 (English - USA & Canada), AT 1717, MY18, Copyright © 2000-2017 Volvo Car Corporation...

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