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Warranty Policy
Warranty Policy
ZEK TOR war rants this produc t against defec ts in mater ial and wor k-
manship under nor mal use and ser vice for t wo years from the or igi-
nal date of purchase. ZEK TOR, at its option, shall repair or replace
the defec tive unit covered by this war rant y.
I n order to keep this war rant y in effec t, the produc t must have been
handled and used as prescr ibed in the instruc tions accompanying
this war rant y. This war rant y does not cover any damage due to acci-
dent, misuse, abuse, or negligence. This war rant y is valid only if the
produc t is used as specified in the produc t documentation.
R epair or replacement, as provided under this war rant y, is your
exclusive remedy. ZEK TOR shall not be liable for any incidental or
consequential damages. I mplied war ranties of merchantabilit y and
fitness for a par ticular pur pose on this produc t are limited in dura-
tion to the duration of this war rant y.
S ome states/countr ies do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. S ome states/countr ies do not al-
low limitations on how long an implied war rant y lasts, so the above
limitation may not apply to you. This war rant y gives you specific
legal r ights, and you may also have other r ights that var y from state
to state and countr y to countr y.
Return & Exchange
Shipment of produc t is as adver tised by produc t. Upon receipt of
merchandise inspec t produc t carefully, should you find that the
produc t does not meet your expec tations, or satisfac tion, contac t
us at once and tell us your concer ns, so we may make ever y effor t to
satisfy your purchase.
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Contact Information
Instructions for Returning Items
Please retain the dated sales receipt as evidence of the date of
purchase. You will need it for any war rant y ser vice. I f you bought
the produc t through a dealer, installer, or reseller, you will need to
retur n the produc t to the point of sale.
E-mail us, or call us, using the infor mation listed under "Customer
S er vice Contac t I nfor mation", for a R etur n to M anufac turer Author i-
zation (RMA) number. D escr ibe br iefly the reasons for your request-
ed retur n.
You must receive an RMA # before you retur n any goods to us. The
RMA # must appear on your retur n pack ing label or on the outside
of the box. M erchandise without a RMA # will be refused. RMA's are
valid for t went y (20) days from date of issuance.
All retur ned merchandise must be shipped in the or iginal pack aging.
I f it is not in the or iginal pack aging, ZEK TOR will not be held liable
for damage dur ing shipment. Shipments of retur ns must be prepaid,
and we will not accept COD retur ns.
Customer Service Contact Information:
Zektor
12675 Danielson Ct.
Suite 401
Poway, CA 92064
Phone:
858-748-8250
Fax:
858-748-8224
E-mail:
customerservice@zektor.com
Website:
www.zektor.com
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