SpectraLink 7502 User Manual
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SpectraLink 7502 User Manual

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Spectralink 7502 Handset
User Guide
722-0234-000 Rev: A
April 2023

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Summary of Contents for SpectraLink 7502

  • Page 1 Spectralink 7502 Handset User Guide 722-0234-000 Rev: A April 2023...
  • Page 2 The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 3: Table Of Contents

    Contents Getting Started ............... 6 Handset Information ......................6 Battery and Charger Information ..................7 Cleaning Your Handset....................12 Turning Handset On/Off ....................13 Attaching the Belt Clip ....................13 About Your Handset ............14 Handset Keys ........................ 14 Handset Characters ....................... 15 Handset Display......................
  • Page 4 Spectralink 7502 Handset User Guide Turning Speakerphone On/Off ..................36 Turning Microphone Mute On/Off .................. 36 Enter Phone Book (Local) ....................37 Enter Phone Book (Company) ..................37 Using Shortcuts .............. 38 Types of Shortcuts ......................38 Predefined Shortcuts ..................... 38 Personal Shortcuts ......................
  • Page 5 Spectralink 7502 Handset User Guide Advanced… ........................70 Updating Firmware ............81 Product Compatibility ............82 Technical Specifications ........... 83 Troubleshooting ............. 84 Spectralink Handset....................... 84 Appendix A – Acoustic Echo Canceller ........86 Handset A and B: AEC Enabled ..................86 Handset A and B: AEC Disabled ...................

  • Page 6: Getting Started

    Excessive use of earphones and headphones can cause hearing loss. Caution: Authority to operate this equipment Changes or modifications to this equipment that are not approved by Spectralink may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment.

  • Page 7: Battery And Charger Information

    Spectralink 7502 Handset User Guide • In shielded rooms In areas where radio transmission is forbidden • Do not place a handset near: • Water, moisture or damp areas Heat sources, direct sunlight or unventilated areas • Devices which generate strong magnetic fields •...
  • Page 8 Do not charge batteries unless you use the approved power adaptor and the proper • batteries. Use only rechargeable LI-Ion Battery Pack in the Spectralink DECT 7000 Series • Handset. • Do not disassemble, short circuit or dispose of in fire.
  • Page 9 Spectralink 7502 Handset User Guide Warning: Not suitable for children The equipment is not suitable for use in locations where children are likely to be present. Warning: Shock risk Risk of electric shock. Do not expose charger or battery to liquid, vapor or rain.
  • Page 10 35°C. THERE IS A RISK OF EXPLOSION OR FIRE IF YOU REPLACE THE BATTERY PACK WITH AN INCORRECT TYPE. USE ONLY SPECTRALINK BATTERY PACK MODEL DM322. 1. Press down the back cover and slide it towards the bottom of the handset..
  • Page 11 Spectralink 7502 Handset User Guide Handset Management Cradle with USB. The Handset Management Cradle supports • a PC phone book management program (Handset and Repeater Management Tool), provided for the system administrator. For more information, see the Handset and Repeater Management Tool User Guide.

  • Page 12: Cleaning Your Handset

    Spectralink 7502 Handset User Guide During normal operation, it takes approximately 6 hours to charge the handset from fully discharged to its full capacity. Turning the backlight off reduces charging time with approximately 2 hours. Note: The battery drains slowly even while the handset is turned off.

  • Page 13: Turning Handset On/Off

    Spectralink 7502 Handset User Guide Turning Handset On/Off For more information about the handset keys and display, see "Handset Keys" on page 14 "Handset Display" on page 18. To Turn Handset On • Press left softkey to turn on handset.

  • Page 14: About Your Handset

    Spectralink 7502 Handset User Guide About Your Handset Handset Keys Display Volume Control Headset Connector Left Softkey Right Softkey On/Off Hook Four Way Navigation Key Microphone Call Transfer/Menu Exit Voice Mail Spectralink 7502 Handset User Guide.docx April 2023...

  • Page 15: Handset Characters

    Spectralink 7502 Handset User Guide Handset Characters Depending on the selected menu language, one of the following character sets is available: Latin • Cyrilic • Turkish • In standby mode, the following is possible: A short press on a key enters the digits 0-9 and the characters * and #.
  • Page 16 Spectralink 7502 Handset User Guide Button Lower case latin character set & ¿ ¡ ä å à á ã æ ç è é ê ë ì Í Î Ï ñ ô ó ô õ ø ß ü ù ú û...
  • Page 17 Spectralink 7502 Handset User Guide Button Lower cyrilic character set д ж з и ѝ к л м н о п т у ф х ц ч ш щ ъ ы ь э ю я space " £ ¥ §...

  • Page 18: Handset Display

    Spectralink 7502 Handset User Guide Button Lower case turkish character set ñ ô ó ô õ ø ß ş ü ù ú û space " £ ¥ § < > Handset Display Screen Saver The screen saver is divided in two parts: 1.
  • Page 19 Spectralink 7502 Handset User Guide Home Screen The home screen is divided in three parts: 1. Status Bar Information shown: • On Hook (home screen/idle) – display shows standby text, battery status, signal status and personal settings and time. The following icons can also be displayed in the status bar depending on the...
  • Page 20 Spectralink 7502 Handset User Guide Status Icons The following icons may appear in Status Bar or Display Center: Indicates that the handset will soon be out of range. Indicates that the handset is out of range or that the system is busy (no speech channels available).
  • Page 21 Spectralink 7502 Handset User Guide Appears when executing device action. Appears when device action is successfully completed. Indicates that the keypad or screen is locked. Appears when all sounds are disabled. Appears when all sounds are enabled. Appears when loudspeaker is turned on.
  • Page 22 Spectralink 7502 Handset User Guide Backlight To save power the backlight can be set to automatically either dim or turn off. This will happen after the handset has been idle for a configurable time delay. The display backlight automatically turns on again when e.g. an incoming call or message arrives, or if a key is pressed.

  • Page 23: Navigating The Handset

    Spectralink 7502 Handset User Guide 5. Press the left and right side of the navigation key to adjust backlight delay. Note: If adjusting backlight delay to maximum, then the backlight never turns off! 6. Press Set. Navigating the Handset The main part of the functions of the handset are grouped into different menus. In the following sections you will find a description of how to navigate these menus.

  • Page 24: Hearing Aid Compatibility (Hac)

    Spectralink 7502 Handset User Guide Scrolling in Menus When in Menu, press top or bottom of navigation key to scroll up and down in • menu. Confirming Choices When in the relevant menu, press left softkey to confirm your choices. Various •...

  • Page 25: Adjusting Speaker Volume

    Spectralink 7502 Handset User Guide 2. Scroll to Settings, and press Select. 3. Scroll to Advanced, and press Select. 4. Scroll to Hearing aid comp, and press Select. 5. Press Change to select between On or Off. Adjusting Speaker Volume Adjusting speaker volume can only be done when handset is off hook.
  • Page 26 Spectralink 7502 Handset User Guide To answer a call when keypad is locked, press . When you end the call, the keypad automatically locks. Spectralink 7502 Handset User Guide.docx April 2023...

  • Page 27: Making Calls

    Spectralink 7502 Handset User Guide Making Calls Making Internal/External Calls Note: The handset must be subscribed and registered to make/answer a call. For internal calls, dial extension number. Contact your system administrator for a list of these extension numbers. For external calls, dial external code (or line pool code) to access an external line, then dial external number.

  • Page 28: Dial From Phone Book (Local)

    Spectralink 7502 Handset User Guide To Define Emergency Numbers The first key pressed must match the first digit of an emergency number. 1. Dial number. 2. Press 3. Press to end the call. Dial from Phone Book (Local) The Find Name function of the handset’s phone book makes it easy for you to find a contact.

  • Page 29: Dial From Call Register

    Spectralink 7502 Handset User Guide Dial from Call List 1. While on hook, press left side of navigation key to enter call list. 2. Scroll to the desired name or number, and press Dial from Missed Call List 1. While on hook, press right side of navigation key to enter missed call list.

  • Page 30: Speed Dial

    Company Phone Book Calls (System Dependent) Note: To support the company phone book feature, the Spectralink DECT Handset must have firmware version PCS 17J or newer, Spectralink IP-DECT Server must have firmware version PCS 17C or newer, and the Spectralink DECT Server must have firmware version PCS 17D or newer.
  • Page 31 Spectralink 7502 Handset User Guide Tip: After ending the call, it is possible to add the number to your local phone book: With the call ended, press the left side of the navigation key to enter the call • list Press Details.

  • Page 32: Answering Calls

    When auto answer is turned on , the handset automatically goes off hook when an incoming call arrives. If subscribed to a Spectralink wireless solution, the handset automatically goes on hook when calls are ended. To Turn Auto Answer On/Off 1.

  • Page 33: Muting A Call

    Spectralink 7502 Handset User Guide Muting a Call When the handset rings, press Silence to mute the ring signal. • Rejecting a Call Rejecting a call is system dependent. If supported by the subscribed system, do the following: When the handset rings, press Reject to refuse the call. The rejected call is •...

  • Page 34: During Calls

    Spectralink 7502 Handset User Guide During Calls Call Transfer Call Transfer is a system dependent feature. Call Transfer (Blind) 1. While on a call, press R. 2. Dial the extension or external number. 3. Press to send the call through and to hang up.

  • Page 35: Call Hold

    Spectralink 7502 Handset User Guide Call Hold Call Hold is a system dependent feature. When an active call is on hold, the icon is shown in the display. Call Hold 1. To place an active call on hold, press R.

  • Page 36: Turning Speakerphone On/Off

    Spectralink 7502 Handset User Guide Note: The feature code for CFU is *21*$#. It is possible to change the code *21* on the Spectralink IP-DECT/DECT Server to fit your standard. For more information, see the relevant documentation available at https://support.spectralink.com/ To Enable CFU 1.

  • Page 37: Enter Phone Book (Local)

    Spectralink 7502 Handset User Guide Enter Phone Book (Local) While on a call, you can access the find name function to scroll through names and • numbers by pressing the bottom of the navigation key. For more information, see “Managing Contacts”...

  • Page 38: Using Shortcuts

    Spectralink 7502 Handset User Guide Using Shortcuts Types of Shortcuts The handset contains two types of shortcuts: Personal Shortcuts • Predefined Shortcuts • Predefined Shortcuts Note: If a menu/submenu/setting/function is not visible, it is controlled by a local administrator. Contact them, fi a change is needed.

  • Page 39: Personal Shortcuts

    Spectralink 7502 Handset User Guide Keypad locked/unlocked: While on hook, press Menu followed by * (Display shows • the key lock icon Missed calls: While on hook, press right side of navigation key to enter a list of • missed call.
  • Page 40 Spectralink 7502 Handset User Guide • Sign in/out – e.g. used for signing in to Lync/Skype for Business (system dependent) and/or handset sharing (license required) To Add a Shortcut 1. While on hook, press Shortcut to enter the shortcut function.

  • Page 41: Using The Menu

    "Description of Menus" above. To support the company phone book feature, the Spectralink DECT Handset must have firmware version PCS 17J or newer, Spectralink IP-DECT Server must have firmware version PCS 17C or newer, and the Spectralink DECT Server must have firmware version PCS 17D or newer.

  • Page 42: List Of Menu Functions

    Spectralink 7502 Handset User Guide allowed is 24 digits. The maximum length of a SIP URI allowed is 64 characters. Names are sorted alphabetically starting with their first character. For more information, see "Managing Contacts" on page 46. Call Register The Call Register keeps track of all your recent calls.
  • Page 43 Spectralink 7502 Handset User Guide 4. Delete Call Register 1. Incoming calls 2. Outgoing calls 3. Missed calls 4. Delete Status 1. Silent 2. Headset 3. Auto answer 4. Economy mode 5. Battery 6. Ringer tone 7. Volume 8. RSSI 9.
  • Page 44 Spectralink 7502 Handset User Guide • Time & date Minimum ring time • Handover profile • Local tones • Noisy environment • • MSF Tones in a call DECT Security • Echo canceller • Spectralink 7502 Handset User Guide.docx April 2023...

  • Page 45: Phone Book (Local)

    "Description of Menus" on page 41. To support the company phone book feature, the Spectralink DECT Handset must have firmware version PCS 17J or newer, Spectralink IP-DECT Server must have firmware version PCS 17C or newer, and the Spectralink DECT Server must have firmware version PCS 17D or newer.

  • Page 46: Managing Contacts

    Spectralink 7502 Handset User Guide Managing Contacts The phone book menu offers a range of possibilities to manage existing contacts and makes it easy to add, edit or delete name and directory number/SIP extension. It is possible to add up to four numbers to a contact (up to 4 directory numbers or a combination of directory numbers and SIP URIs.
  • Page 47 Spectralink 7502 Handset User Guide Tip: If you have just dialed a directory number/SIP extension from the company phone book, this directory number/SIP extension can be easily added to your local phone book: After ending the call, press the left side of the navigation key to enter the call •...
  • Page 48 Spectralink 7502 Handset User Guide 1. Press Menu to enter main menu. 2. Scroll to Phone Book, and press Select. 3. Scroll to Find name, and press Select. 4. To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly, press the navigation key continuously.
  • Page 49 Spectralink 7502 Handset User Guide 6. If more than one number, scroll to the desired number and press Select. 7. Scroll to Add to speed dial, and press Select. 8. Scroll to the desired position, and press Add name. 9. If position is occupied, press Yes to replace existing speed dial.

  • Page 50: Speed Dial

    Spectralink 7502 Handset User Guide 7. Press Yes to confirm. 1. Press Menu to enter main menu. 2. Scroll to Phone Book, and press Select. 3. Scroll to Find name, and press Select. 4. To find a name you can: Scroll until you reach the desired name.
  • Page 51 Spectralink 7502 Handset User Guide Adding Number to Speed Dial You can assign a number to one of the speed-dialing keys 0-9. This way you only need to press a single digit to find the name and number of the contact, you want to call. You can assign up to 10 speed dial numbers.

  • Page 52: Call Register

    Spectralink 7502 Handset User Guide Call Register Note: If a menu/submenu/setting/function is not visible, it is controlled by a local administrator. Contact them, if a change is needed. The Call Register menu can store a total of 40 incoming, outgoing and missed calls. Call Register is divided into lists of: incoming calls, outgoing calls and missed calls.

  • Page 53: Outgoing Calls

    Spectralink 7502 Handset User Guide 2. Scroll to Call register, and press Select. 3. Scroll to Incoming Calls, and press Select. 4. Scroll to the desired call, and press Details. 5. Press Options. 6. Scroll to Add to phone book, and press Select.
  • Page 54 Spectralink 7502 Handset User Guide Viewing List of Outgoing Calls 1. Press Menu to enter main menu. 2. Scroll to Call register, and press Select. 3. Scroll to Outgoing Calls, and press Select 4. To call a directory number/SIP extension from the list, scroll to the desired directory...

  • Page 55: Missed Calls

    Spectralink 7502 Handset User Guide Missed Calls Missed calls is a list of all your missed calls sorted by date and time of the call, starting with the latest call. If the name and directory number/SIP extension of the missed call already exist in your phone book, the missed call is represented with the name of the contact.

  • Page 56: Delete Call Register

    Spectralink 7502 Handset User Guide Deleting a Missed Call from the List 1. Press Menu to enter main menu. 2. Scroll to Call register, and press Select. 3. Scroll to Missed Calls, and press Select. 4. Scroll to the desired missed call, and press Details.

  • Page 57: Receiving Messages

    Spectralink 7502 Handset User Guide Receiving Messages It is possible to receive messages, but it is truncated to 24 characters. If the message is longer than 24 characters, ellipsis (...) will be shown to indicate this. When a message arrives, a green envelope icon , the text message and the contact information (if available) appear in the display.

  • Page 58: Status

    Spectralink 7502 Handset User Guide Status The Status menu provides a quick overview of some of the handset settings and works as a shortcut, which makes it easy to change the basic settings according to your needs. The Status menu also provides information about battery capacity.
  • Page 59 When auto answer is turned on , the handset automatically goes off hook when an incoming call arrives. If subscribed to a Spectralink wireless solution, the handset automatically goes on hook when calls are ended. To Turn Auto Answer On/Off 1.
  • Page 60 Spectralink 7502 Handset User Guide 4. Press Change to select between On or Off. Economy Mode When economy mode is turned on, the handset dynamically controls the transmitted power to increase talk time. When economy mode is turned off, the transmitted power is at a fixed level.
  • Page 61 Spectralink 7502 Handset User Guide 4. Scroll to the desired ring tone, and press the right side of the navigation key to listen to the ring tone. Repeat the process if you want listen to other ring tones. 5. Press the left side of the navigation key to listen to the internal calls ring tone (system dependent feature).
  • Page 62 Spectralink 7502 Handset User Guide • Hardware version Unique Product ID (P-ID) • Frequency band (frequency band of handset) • o Standard handsets: Europe  50mW Power  NZ Power  South America  Taiwan  DECT 6.0  o Frequency swap handsets: ...

  • Page 63: Settings

    Spectralink 7502 Handset User Guide Settings Settings offer you the opportunity to customize the handset according to your needs. The settings can be changed at any time. Note: If a menu/submenu/setting/function is not visible, it is controlled by a local administrator.

  • Page 64: Message Alert Volume

    Spectralink 7502 Handset User Guide 4. Scroll to the desired ring tone, and press the right side of the navigation key to listen to the ring tone. Repeat the process if you want listen to other ring tones. 5. Press the left side of the navigation key to listen to the internal calls ring tone (system dependent feature).

  • Page 65: Silent Mode

    Spectralink 7502 Handset User Guide Silent Mode When silent mode is turned on, there is no sound for incoming calls and notifications. However, you will still be able to see an incoming call and notifications in the display. To Turn Silent Mode On/Off 1.

  • Page 66: Auto Key Lock

    Spectralink 7502 Handset User Guide Auto Key Lock Use auto key lock to prevent keys from being accidentally pressed. With auto key lock turned on, the handset will automatically lock keypad after 30 seconds. To Turn Auto Key Lock On/Off 1.

  • Page 67: Auto Answer

    When auto answer is turned on , the handset automatically goes off hook when an incoming call arrives. If subscribed to a Spectralink wireless solution, the handset automatically goes on hook when calls are ended. To Turn Auto Answer On/Off 1.

  • Page 68: Out Of Range

    Spectralink 7502 Handset User Guide Changing Auto Answer Settings When auto answer is turned on, you can select different situations where to use auto answer during incoming calls. Note: If Absent in charger is set to On, this setting overrules any Auto Answer settings.

  • Page 69: Missed Calls

    Spectralink 7502 Handset User Guide Note: When the handset has been outside the range area, it can take up to 30 seconds before the handset is back on the system after re-entering range area. To Turn Out of Range Indicator On/Off 1.

  • Page 70: Absent In Charger

    Spectralink 7502 Handset User Guide 4. Press Change to select between Show or Hide. Absent in Charger When absent in charger is turned on, the icon appears in the display when handset is placed in charger. Note: If Absent in charger is set to On, this setting overrules any Auto Answer settings.
  • Page 71 Spectralink 7502 Handset User Guide • Local tones Noisy environment • MSF Tones in a call • DECT security • • Echo canceller Changing Language The following predefined languages are available in the handset: English, Spanish, French, German, Dutch, Czech, Italian, Danish, Norwegian, Swedish, Polish, Finnish, Russian, Turkish and Portuguese.
  • Page 72 Spectralink 7502 Handset User Guide 6. Press the left or right side of navigation key to adjust the volume. 7. Press Set. Hearing Aid Comp Your handset has a hearing aid compatibility mode that adjusts the frequency response for users who have hearing aids equipped with telecoil inductive pickups. Acoustic pickup hearing aids will not respond to this adjustment.
  • Page 73 Spectralink 7502 Handset User Guide 4. Scroll to Economy mode, and press Select. 5. Press Change to select between On or Off. Login (Subscription) Before you can use the registered handset, it is necessary to subscribe the handset to a system (login).
  • Page 74 Spectralink 7502 Handset User Guide currently permits subscription, you will need to know the ID of the system to which you want to subscribe. Authentication Codes and system ID’s will be provided by the system administrator. You can subscribe up to 15 different systems, meaning that you can create 15 logins.
  • Page 75 Spectralink 7502 Handset User Guide Activating Automatically Login Note: To activate auto login, your handset must be subscribed to two systems. Auto login should only be used when systems are separate, with no overlaps. When auto login is turned on, the handset automatically changes to another system when necessary.
  • Page 76 Spectralink 7502 Handset User Guide 3. Scroll to Advanced, and press Select. 4. Scroll to Time & date, and press Select. 5. Scroll to Change time, and press Select. 6. Place cursor on the digit, you want to change by pressing the left or right side of the navigation key.
  • Page 77 Spectralink 7502 Handset User Guide Minimum Ring Time It is possible to adjust the minimum length of the ringing tone. As default this setting is set to Off and uses the default setting from the server. Change Minimum Length of Ringing Tone 1.
  • Page 78 Spectralink 7502 Handset User Guide Noisy Environment If you are working in a noisy environment, it is possible to define this in the handset. Note: If Noisy environment is set to On, you may experience echo when moving to quiet environments.
  • Page 79 Spectralink 7502 Handset User Guide 5. Scroll to the desired option, and press Change. You can choose Vibrate in connection with one of the other options. DECT Security You can monitor the DECT system security state if encryption is enabled on the server. It is only if encryption is enabled, that you can monitor if system security state has changed (encryption being disabled).
  • Page 80 Spectralink 7502 Handset User Guide 1. Press Menu to enter main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Advanced, and press Select. 4. Scroll to Echo canceller, and press Select. 5. Press Change to select between On or Off.

  • Page 81: Updating Firmware

    Spectralink 7502 Handset User Guide Updating Firmware Note: Contact your distributor for the newest firmware. The handset firmware can be updated in the following ways: Over the Air (SUOTA - Software Update Over The Air) through the web • based Administration Page of the DECT/IP-DECT/Virtual IP-DECT Server.

  • Page 82: Product Compatibility

    Product Compatibility If you have any questions about product compatibility, contact your system administrator. Use only Spectralink Handset with other Spectralink products as identified by the type approval model ID and/or part number located on the label of the product.

  • Page 83: Technical Specifications

    Spectralink 7502 Handset User Guide Technical Specifications Approvals EMC: EN 301 489 - 1 • • EMC: EN 301 489 – 6 Radio: EN 301 406 • Safety: EN 60950 – 1 • SAR: EN 50360 • Size and weight •...

  • Page 84: Troubleshooting

    Spectralink 7502 Handset User Guide Troubleshooting In general, always check with your system administrator if there is newer software to be downloaded. For information about the software version in the handset, see "General Information" on page 62. Spectralink Handset Problem...
  • Page 85 Spectralink 7502 Handset User Guide Problem Action Reference After successful Check if system is running “Login (Subscription)” on subscription the handset firmware PCS Q2-18 or newer. page 73 displays the error message: DECT System not supported, handset not subscribed. Error when updating Check if you are trying to install firmware.

  • Page 86: Appendix A - Acoustic Echo Canceller

    Spectralink 7502 Handset User Guide Appendix A – Acoustic Echo Canceller In the following you will find illustrations and descriptions of scenarios where the echo canceller is used. Handset A and B: AEC Enabled The figure above shows a conversation between user A and user B. When the Acoustic Echo Canceller (AEC) is enabled in handsets A and B, the users will not hear echoes of their own speech.

  • Page 87: Handset A And B: Aec Disabled

    Spectralink 7502 Handset User Guide Handset A and B: AEC Disabled The figure above shows a conversation between user A and user B. When the Acoustic Echo Canceller (AEC) is disabled in handset B, user A will hear echoes of his own speech if the delay is more than 25ms.

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