Billion BiPAC 7300GX Quick Install Manual page 16

5. The default setting for your 3G connection is On Demand. This means that if
there is no internet activity the 3G will disconnect after a set time. Once internet
activity resumes (browsing, email etc.) the 3G will automatically reconnect. If you
would prefer your 3G to be always on, you can change the settings by clicking the
Always On button in the Connection field in the 3G WAN Profile and then
clicking Apply, followed by Save Config and Apply again to save the settings.
6. This completes the configuration of your 3G connection. Please logout of the
router when you have finalized your required settings.
7. For advance configuration please access the manual on the CD provided.
3.1 Troubleshooting the ADSL connection:
1. Check that the ADSL light on the front of the router has turned solid. This can
take up to 1-2 mins after switching on. (If the ADSL light slowly flashes then
the router is not detecting an ADSL signal and you should contact your
Service Provider immediately)
2. Ensure your username and password are correct – your username should read
yourname@yourisp.co.uk
3. Ensure you have a filter attached to the master socket, and check that there are
no phones connected to any extensions that do not have a filter.
If you still can't get a connection after checking the above – disconnect all phones,
sky boxes, fax machines etc., double–check that all cables are correctly connected and
filters properly attached, restart the router, and try again. If this still fails then we
suggest you contact your Service Provider for further advice.
3.2 Troubleshooting the 3G connection:
1. Always ensure your 3G card is inserted firmly into the slot before powering
up the device.
2. If you card has a "flip-out" antenna, please ensure this is deployed in the
"flip-out" position before powering up.
3. If you have initially configured the 7300GX with ADSL as the primary
WAN interface and 3G as failover mode, and then you want to change the
primary WAN interface to 3G (say for an exhibition or roadshow), then be
aware that your failover settings may be lost, so you will need to reconfigure
them when you revert to ADSL as your primary WAN interface.
4. Please check the Downloads section of our website at
www.billion.uk.com/esupport
compatibility.
Telephone Support for Internet Access ONLY is available during office hours from
Mon-Fri 10am–5pm on 0870-8501528. If you are successfully connected to the
Internet and have a support query please go to
submit a ticket.
(or something similar).
for firmware upgrades for current card
www.billion.uk.com/esupport
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