Paper Tray Will Not Close; Date And Time Are Incorrect; Condensation Has Formed Inside The Printer - Xerox PHASER 7100 User Manual

Paper Tray Will Not Close

Probable Causes
The paper tray does not fully close.

Date and Time are Incorrect

The date and time are set automatically when the printer is connected to a network that has a Network
Time Protocol (NTP) server. NTP is used to synchronize the internal clocks of computers over a network
connection at system startup and every subsequent 24-hour period thereafter. This feature ensures that
the internal clock of the printer stays synchronized with the NTP server you specify.
Probable Causes
The Date and Time Setup is set to Manual (NTP
Disabled).
The time zone, date, or time is set incorrectly.

Condensation has Formed Inside the Printer

Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that
is heated quickly.
Probable Causes
The printer has been sitting in a cold room.
The relative humidity of the room is too high. • Reduce the humidity in the room.
Solutions
Paper trays extend out the rear of the printer. Ensure that the
printer is not too close to the wall to allow the tray to be inserted
fully into the printer.
Solutions
Change the Date and Time to Automatic by enabling
NTP. For details, see the System Administrator Guide at
www.xerox.com/office/7100docs.
Set the time zone, date, and time manually. For details,
see the System Administrator Guide at
www.xerox.com/office/7100docs.
Solutions
• Allow the printer to operate for several hours at room
temperature.
• If condensation is forming inside the printer, enable Dew
Prevention. For details, see
• Move the printer to a location where the temperature and
relative humidity are within the operating specifications.
Troubleshooting
Enabling Dew Prevention
Phaser 7100 Color Printer
User Guide
on page 85.
95